Welcome to the Victims Services website

Victims Services is part of the Department of Attorney General and Justice in New South Wales.

We provide support and information for victims of crime in New South Wales.

On this website you will find information about how to access counselling, compensation and victims rights.

The Justice Journey section of this website helps victims of crime navigate their way through the justice process including what to do when a crime is committed, reporting crime and going to court as a witness.

Important changes:

New legislation in relation to victims support was introduced into Parliament on Tuesday 7 May 2013.

Until this Bill is passed we are unable to accept or process any new applications for financial assistance or accept any new applications for compensation.

We will make further announcements as more information is available.

If it is an emergency, or you need counselling or advice please call the Victims Access Line on 1800 633 063 or fill in the Online Enquiry Form (PDF 127KB)

Latest News:

• Attorney General, Greg Smith SC, announces a new Victims Support Scheme that will result in victims of violent crime receiving faster and more effective help. For details refer to the Victims Rights and Support Bill 2013.
  7-May-2013
• The NSW Code of Practice (PDF 1247KB) for the Charter of Victims Rights is part of a package of measures to support victims of crime under of the Victims Support Scheme.
  7-May-2013
• The National Framework of Rights and Services to Victims of Crime 2013-2016 (PDF 425KB) has been developed by the Standing Council on Law and Justice.
  It sets out actions, strategies and outcomes for a national approach to victims of crime.
  7-May-2013
• Participants sought for online survey regarding "Victim Participation in NSW Court Processes". More ...
  3-May-2013
• Special Commission of Inquiry concerning the investigation of certain child sexual abuse allegations in the Hunter region. New material available:
  What to expect at the Hearings (PDF 3275KB)
  Assistance in preparing a submission (PDF 190KB)
  Information and support for persons attending (PDF 164KB)
  Information and support for persons affected (PDF 190KB)
  More..
  16-Jan-2013
• Changes to the approved counselling scheme effective from 21 December 2012. New rule creates 3 distinct categories of approved counsellors and new scale of fees apply. For more information please refer to the new Rule.
  21-Dec-2012