Guarantee of Service

The Attorney General’s Department comprises 39 business units grouped into eight program areas.

The Department’s Corporate Plan provides an overview of client service objectives and outcomes by program areas. Key performance indicators including accountability measures are incorporated into business unit plans and Guarantees of Service.

Guarantees of Service are produced by all relevant business units. The Department will continue to review its service standards, including Guarantees of Service, regularly.

Code of Conduct

The Attorney General's Department has a Code of Conduct which was issued in March 1997. The Code is currently under review to ensure it accurately reflects community and Departmental expectations of ethical conduct and behaviour of employees and service providers of the Department. The review will also ensure the Code remains relevant and appropriate to the operations of the Department. Copies of the March 1997 Code of Conduct are available from the Department's website.

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