|
|
|
|
 |
Where am I now? Lawlink > Law Reform Commission > Publications > Research Report 9 (1999) - Review of the Disability Services Act 1993 (NSW) and the Community Services (Complaints, Appeals and Monitoring) Act 1993 (NSW): Consultations
Research Report 9 (1999) - Review of the Disability Services Act 1993 (NSW) and the Community Services (Complaints, Appeals and Monitoring) Act 1993 (NSW): Consultations Table of Contents
Differences within types of disability Congenital and acquired disabilities Dual disability Identifying oneself as having a disability Information
Information provided at an inappropriate time Special information needs Aboriginal people
Differing attitudes to disability Discrimination Aboriginal people and institutions
Different attitudes to disability Inappropriate goals for people with disabilities Family pressures Loss of identity and lack of support Culturally-specific services Culturally-specific services and privacy
Range of services Access to services Privacy Awareness of the DSA What is known about the DSA
Supporting individual needs Service provision The DSA and the Mental Health Act 1990 (NSW) Uniform legislation
A better range of services Living in a community setting
Lack of awareness Lack of services Tighter guidelines to access services Getting funding for new services Integration Receiving services from a range of providers Insufficient consultation
Provision of information about the available options Increase the involvement of people with disabilities Limit the power of carers Address financial inequities faced by people with disabilities who are earning Services not funded under the DSA Awareness of CAMA Awareness of the Community Visitor Scheme and the Community Services Commission Making a complaint
Not being taken seriously Fear of loss of services The effect on other users Consumers feel disempowered A waiting game Implementing the findings Educating the community SUMMARY OF FINDINGS MOXON, GREEN AND ASSOCIATES Report on the outcomes of focus groups INTRODUCTION METHODOLOGY Participants
Focus Group 2: People with an intellectual disability from a non-English speaking background Venue Discussion stimuli Facilitation Contact with services provided under the DSA OUTCOMES OF THE FOCUS GROUPS Focus Group 1: Children with a physical disability
Who the DSA covers The Disability Services Program Interaction with CAMA Co-ordination with other public agencies Do the terms of the DSA ensure that services comply with the principles and application of principles? Do the terms of the DSA enable people with a disability to get the kinds of services they want?
Who the DSA covers The Disability Services Program Interaction with CAMA Co-ordination with other public agencies Do the terms of the DSA ensure that services comply with the principles and applications of principles? Advocacy APPENDIX 1 QUESTIONS ASKED AT THE FOCUS GROUPS APPENDIX 2 NOTES FROM INFORMAL DISCUSSION OF PARENTS OF PARTICIPANTS IN FOCUS GROUP 1 (CHILDREN WITH A PHYSICAL DISABILITY) NSW STATE NETWORK OF YOUNG PEOPLE IN CARE Consultations with young people in and ex care INTRODUCTION DEMOGRAPHIC DATA AWARENESS OF THE COMMUNITY SERVICES COMMISSION Promotion of Community Services Commission
Role of Community Visitors Complaining to Community Visitors Complaining about Community Visitors Comments about Community Visitors Suggestions regarding Community Visitors ISSUES FOR YOUNG PEOPLE IN FOSTER CARE AND COMMUNITY VISITORS COMPLAINING What does complaining mean to you? Who do you complain to? What should happen when you make a complaint? Barriers to complaining? AWARENESS AND USE OF THE COMMUNITY SERVICES COMMISSION COMPLAINTS MECHANISM AWARENESS AND USE OF THE COMMUNITY SERVICES COMMISSION REVIEWS Routine reviews CONCLUSION |
|||||||||||
|
|||||||||||||
