The data for this Report was collected by means of a telephone survey conducted during July and August 2004. The purpose of the survey was to obtain information on the experience and satisfaction of people who had participated in a Community Justice Centre mediation during this period of time. The Commission gratefully acknowledges the assistance of Ms Deborah Sharp, Director, Community Justice Centres, and Mr Andrew Windever, Manager, Policy and Projects, CJC Directorate, for their comments on the draft survey prepared by the Commission, and their assistance in facilitating the conduct of the survey. The Commission also acknowledges the assistance of Dr Don Weatherburn, Director, New South Wales Bureau of Crime Statistics and Research, in the development of the survey instrument.

Ms Cassandra Bourne, a Masters student in Forensic Psychology at the University of New South Wales, was responsible for the preparation of the draft survey, all telephone interviews of survey participants, and the preparation of the Research Report. Ms Bourne was undertaking a placement at the Law Reform Commission as part of satisfying the requirements for her Masters degree. Mr Joseph Waugh, Senior Legal Officer at the Law Reform Commission, was responsible for overseeing the preparation of the Research Report, and providing advice as required.

Peter Hennessy

Executive Director