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For Service Providers
General Information for Service Providers
Publications for Health Care and Mental Health Professionals
Publications for Service Providers
Publications for Telephone Counsellors
Reports, Research, and Support Information for Families
General Information for Service Providers
The Families and Friends of Missing Person Unit (FFMPU) welcomes contact from service providers who are seeking:
- Further information about FFMPU services.
- To refer a family or friend of a missing person to FFMPU services.
- Information and publications about missing persons’ issues.
- Clinical advice or guidance about how to best support families and friends of missing persons.
- Community education presentations about missing persons’ issues.
Please Contact Us with any requests for support, presentations, or information.
Publications for Service Providers
Below is a list of publications developed for service providers who may need additional guidance in responding to the support needs of families and friends of missing people.
Most of FFMPU publications are available in PDF (Portable Document Format). To read these PDF documents you will need to have Adobe Reader installed on your computer. The Adobe Reader can be downloaded free from the Adobe website.
If you would like to order copies of FFMPU publications, please Contact Us.
Publications for Health Care and Mental Health Professionals
Promoting Connectedness - Guidelines for Working with Families of Missing People (pdf 223Kb)
– guidelines for health care professionals to help GPs, psychologists and social workers provide better support and assistance to families and friends of missing persons.
Supporting Those who are Left Behind: A Counselling Framework to Support Families of Missing Persons (pdf 980Kb)
– Produced by National Missing Persons Coordination Centre (NMPCC), Australian Federal Police, this national counselling framework for health care professionals was developed following a Churchill Fellowship in 2006 that explored the international approach to unresolved loss. The framework is useful not only for service providers but for families and friends wanting to understand better the impact of, and therapeutic approaches to, ambiguous loss in the missing persons' sector. Details of how to order this counselling framework are accessible on the NMPCC website.
Bereavement and Missing Persons (pdf 162Kb)
– an information sheet for health care professionals responding to families where a missing person has been located deceased.
Best Practice Principles for Counselling Families and Friends of Missing Persons (pdf 110Kb)
– an information sheet for counsellors about best practice principles when working with families and friends of missing persons.
Missing Persons Information for Mental Health Professionals (pdf 149Kb)
– an information sheet for mental health professionals jointly developed by FFMPU and the Mental Health Association NSW Inc. Provides information about missing persons and what to do if you think someone you have contact with may be a missing person.
Are you Working with a Young Person at Risk of Going Missing?
– a fact sheet developed by the National Missing Persons Coordination Centre (NMPCC) that provides information for service providers working with young persons at risk of going missing. Read or download the PDF on the NMPCC website.Publications for Telephone Counsellors
Supporting Families and Friends of Missing Persons: A Guide for Telephone Counsellors (pdf 161Kb)
– an information sheet for telephone counsellors responding to callers who have someone missing. Provides information about missing persons’ issues and tips on how to respond to, and refer, families and friends of missing persons.
Missing or at Risk of Going Missing? A Guide for Telephone Counsellors (pdf 185Kb)
– An information sheet for telephone counsellors responding to callers who may be missing or at risk of going missing. Suggests useful responses and referral options for these callers.
Reports, Research, and Support Information for Families
Please visit our Publications page for further information designed to assist families of missing persons and a list of missing person’s reports and research.
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