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Counselling and Support
Overview of the Families and Friends of Missing Persons Unit (FFMPU) Counselling and Support Services
FFMPU Counselling and Support Service Publications
How to Contact a Counsellor
FFMPU Counselling Framework
FFMPU Counselling and Support Service Evaluation and Feedback
Overview of the Families and Friends of Missing Persons Unit (FFMPU) Counselling and Support Services
FFMPU provides free and confidential counselling, information and referral to families and friends of missing persons who live in New South Wales (NSW) or where the person went missing or last resided in NSW.
FFMPU is the only service of its kind in Australia that provides specialised therapeutic support to families and friends of missing persons.
Types of support offered by the FFMPU Counselling and Support Service:
- Support, information, and referral by phone, face-to-face, or email. 9am to 5pm Monday to Friday (excluding public holidays).
- Support at different times during a missing person's investigation in dealing with:
- media involvement
- coronial proceedings
- situations where the missing person is located.
- Liaison with other service providers such as Police and Coroner’s Court.
- Provision of information and publications on missing persons’ issues, for example, information about search options and managing a missing person’s financial affairs.
- Help understanding missing persons’ sector agencies.
- Organisation of missing persons’ events including family forums and family support and information groups.
- Community education about missing persons’ issues.
- Clinical support and advice to other professionals regarding missing persons’ issues.
FFMPU Counselling and Support Service Publications
Families and Friends of Missing Persons Counselling Service (pdf 134Kb)
- a pamphlet describing FFMPU Counselling and Support Services.
Families and Friends of Missing Persons Unit Counselling Service: What to Expect (pdf 171Kb)
- an information sheet that outlines what clients can expect from the counselling service and addresses some questions clients may have about the service.
How to Contact a Counsellor
To talk to a counsellor or to seek further information about FFMPU Counselling and Support Services please refer to the Contact Us page on this website.
FFMPU Counselling Framework
FFMPU uses the national counselling framework: Supporting Those who are Left Behind: A Counselling Framework to Support Families of Missing Persons (2007). National Missing Persons Coordination Centre (NMPCC), Australian Federal Police.
The framework was developed following a Churchill Fellowship in 2006 that explored the international approach to unresolved loss.
The framework is useful not only for service providers but for families and friends wanting to understand better the impact of, and therapeutic approaches to, ambiguous loss in the missing persons' sector.
Details of how to order this counselling framework are accessible on the NMPCC website.
FFMPU Counselling and Support Service Evaluation and Feedback
In 2007, FFMPU conducted an Evaluation of FFMPU Client Services.
Any future evaluation of client services will be posted to this website.
If you have feedback about FFMPU services please Contact Us. We would appreciate hearing from you so we can ensure our service is as relevant as possible to our clients.
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