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Contact numbers: information, referral and support

If you or someone you care for has experienced sexual assault, then help is available.


In addition, many of these services have staff trained in these specific areas:
24 hour contact numbers

In an emergency phone 000 or your local police station. Otherwise you can phone your local sexual assault service.

In a non-emergency you can contact the NSW Police Force Customer Assistance Unit on: 13 14 44

Victim Support Line (02) 8688 5400
Freecall (regional NSW) 1800 633 063
TTY (for hearing impaired) (02) 8688 5575
NSW Rape Crisis 1800 424 017
NSW Rape Crisis online counselling www.nswrapecrisis.com
DOCS Helpline 13 21 11
Lifeline 13 11 14
Youthline (02) 9951 5522



Other important contacts

If you are:
  • an adult sexual assault victim you can contact your local Sexual Assault Service, based in your Area Health Service, for help with crisis counselling as well as medical and ongoing counselling needs, help in reporting a sexual assault to the police and preparing for any court hearings or making a victim impact statement. These services are free and confidential.
  • an adult who was sexually abused as a child, you can talk with staff from different agencies such as a Sexual Assault Service, a Community Health Centre, or the Victims of Crime Bureau.
  • a parent, carer, friend or family member of a child sexual assault victim, you can also contact their nearest Sexual Assault Service.

Anyone who has experienced sexual assault can contact the NSW Rape Crisis Centre, a state-wide 24 hour telephone crisis, support and referral service, on ph: 1800 424 017. Rape Crisis also offers a 24 hour on-line counselling service.

Victims of sexual assault or any other violent crime in NSW can receive free face-to-face counselling from experienced counsellors through the Victims Services’ Approved Counselling Scheme’s Victim Support Line on ph: 8688 5400 or freecall 1800 633 063 or Victims Services on ph: 02 8688 5511 or Freecall 1800 069 054. Victims Services also runs a confidential enquiry line for Aboriginal or Torres Strait Islander victims of violent crime (such as family violence or sexual assault) in NSW. Ph: 1800 019 123 and ask to speak to the Aboriginal contact officer.


LawAccess - for legal help 1300 888 529
Domestic Violence Advocacy Service (02) 8745 6999
Freecall 1800 810 784
TTY 1800 626 267
Witness Assistance Service (02) 9285 2502
Freecall 1800 814 534
Intellectual Disability Rights Service (02) 9318 0144
Freecall 1800 666 611
Victims Register (02) 8346 1374
Alcohol and Drug information Service (02) 93618000 or 1800 422 599
Kids Helpline (24 hour and online counselling) 1800 551 800
contacts for support for children

Victims of sexual assault or any other violent crime in NSW can receive free face-to-face counselling from experienced counsellors through the Victims Services’ Approved Counselling Scheme’s Victim Support Line on ph: 8688 5400 or freecall 1800 633 063 or Victims Services on ph: 02 8688 5511 or Freecall 1800 069 054. Victims Services also runs a confidential enquiry line for Aboriginal or Torres Strait Islander victims of violent crime (such as family violence or sexual assault) in NSW. Ph: 188 019 123 and ask to speak to the Aboriginal contact officer.


Sexual assault services (NSW Health)

Contact your local Sexual Assault Service, based in your Area Health Service, for help with crisis counselling as well as medical and ongoing counselling needs, help in reporting a sexual assault to the police and preparing for any court hearings or making a victim impact statement. These services are free and confidential and are available to males and females.
  • If you are an adult sexual assault victim
  • If you are an adult who was sexually abused as a child
  • If you are a child or young person under the age of 18 years
  • If you are a parent, carer, friend or family of a sexual assault victim.

Sexual Assault Services are located in Area Health Services across NSW.

To find a sexual assault service nearest you, contact:
      Albury Sexual Assault Service(02) 6058 1800
      (02) 6058 4642 (24hrs)
      Armidale Community Health Centre(02) 6776 9600
      (02) 6776 9500 (24 hrs)
      Bankstown Sexual Assault Service(02) 9780 2777
      (02) 9828 3000 (24 hrs)
      Bathurst Sexual Assault Service(02) 6339 5677
      (02) 6339 5217 (24 hrs)
      Bega Valley Sexual Assault Service(02) 6492 9620
      (02) 6492 4416 (24 hrs)
      Blacktown/Mt Druitt Sexual Assault Service(02) 9881 8700
      (02) 9845 5555 (24 hrs)
      Bourke Sexual Assault Service(02) 6870 8899
      (02) 6870 8888 (24 hrs)
      Broken Hill Sexual Assault Service(08) 8080 1554
      (08) 8080 1333 (24 hrs)
      Central Coast Sexual Assault Service(02) 4320 3175
      (02) 4320 2111 (24hrs)
      Child Protection Unit
      Sydney Children’s Hospital, Randwick      		(02) 9282 1412
      Child Protection Unit
      Children’s Hospital - Westmead      		(02) 9845 2434
      Clarence Valley Sexual Assault Service(02) 6640 2402
      (02) 6621 8000 (24 hrs)
      Coffs Harbour Sexual Assault Service(02) 6656 7249
      0428 632 819 (24 hrs)
      Cooma Community Health Centre(02) 6455 3201
      (02) 6455 3222 (24 hrs)
      Coonabarabran Community Health Centre(02) 6842 6404
      (02) 6885 8632 (24 hrs)
      Coonamble Sexual Assault Service(02) 6827 1163
      (02) 6827 1150 (24 hrs)
      Cowra Sexual Assault Service(02) 6340 2356
      Deniliquin Community Health Centre(03) 5882 2900
      Dubbo Sexual Assault Service(02) 6885 8999
      (02) 6885 8632 (24 hrs)
      Eastern & Central Sexual Assault Service - Royal Prince Alfred Hospital, Camperdown(02) 9515 9040
      (02) 9515 6111 (24 hrs)
      Eurobodalla Sexual Assault Service(02) 4474 1561/1300 139887
      (02) 6492 4416 (24 hrs)
      Forbes Sexual Assault Service(02) 6850 2233
      (02) 6393 3000 (24 hrs)
      Glen Innes Community Health Centre(02) 6739 0100
      (02) 6730 2000
      Goulburn Sexual Assault Service(02) 4827 3913
      (02) 4827 3111 (24 hrs)
      Griffith Sexual Assault Service(02) 6953 1233
      (02) 6938 6666 (24 hrs)
      Gunnedah Sexual Assault Service(02) 6741 8000
      (02) 6741 8000 (24 hrs)
      Inverell Sexual Assault Service (02) 6721 9600
      (02) 6721 9500 (24 hrs)
      Lismore - Richmond Sexual Assault Service(02) 6620 2970
      (02) 6621 8000 (24 hrs)
      Liverpool/Fairfield Sexual Assault Service(02) 9828 4844
      (02) 9828 3000 (24 hrs)
      Lower Hunter Sexual Assault Service(02) 4931 2000
      (02) 4924 6333 (24 hrs)
      Macarthur Sexual Assault Service(02) 4633 4100
      Moree Community Health Centre(02) 6757 0200
      (02) 6757 9222 (24 hrs)
      Moruya Sexual Assault Service(02) 4474 1561
      (02) 6492 4416 (24 hrs)
      Mudgee Sexual Assault Service(02) 6372 6455
      (02) 6885 8632 (24 hrs)
      Narrabri Community Health Centre(02) 6799 2000
      (02) 6885 8632 (24 hrs)
      Nepean Sexual Assault Service(02) 4734 2512
      (02) 4734 2000 (24 hrs)
      Newcastle Sexual Assault Service(02) 4924 6333 (24 hrs)
      Northern Sydney Sexual Assault Service(02) 9926 7580(Adults)
      (02) 9926 7111
        Northern Sydney Child Protection Unit (0-16 years)
      		(02) 9926 6060
      Nowra Sexual Assault Service (02) 4423 9211 (24 hrs)
      Orange Sexual Assault Service(02) 6393 3300
      (02) 6393 3000 (24 hrs)
      Parkes Sexual Assault Service(02) 6862 1866
      (02) 6393 3000 (24 hrs)
      Port Macquarie Sexual Assault Service(02) 6588 2882
      (02) 6581 2000 (24 hrs)
      Queanbeyan Community Health Centre(02) 6298 9233
      Southern Sydney Sexual Assault Service(02) 9113 2494
      (02) 9113 1111 (24 hrs)
      Tamworth Community Health Centre(02) 6767 8100
      (02) 6767 7700 (24 hrs)
      Taree Community Health Centre(02) 6592 9315
      (02) 6592 9111 (24 hrs)
      Tweed Valley Sexual Assault Service(07) 5506 7540
      (02) 5506 7416 (24 hrs)
      Upper Hunter Sexual Assault Service
      Musswellbrook      		(02) 6542 9125
      Wagga Sexual Assault Service(02) 6938 6411
      (02) 6058 4642 (24 hrs)
      Westmead Sexual Assault Service(02) 9845 7940
      (02) 9845 5555 24 hrs
      Wingecarribee Sexual Assault Service
      		(02) 4861 8000
      Wollongong Sexual Assault Service(02) 4222 5408
      (02) 4222 5000 (24 hrs)


Gay and Lesbian Services

In addition to the Services listed above:

Gay and Lesbian Counselling Service: (5.30pm-10pm)
General: (02) 8594 9596 Freecall 1800 184 527
Lesbian Only: (02) 8594 9595 Freecall 1800 144 527

NSW Police Gay and Lesbian Liaison Officers
Contact through your local Police Station.

Gay and Lesbian Anti-violence Project
Phone: (02) 9206 2116 Freecall 1800 063060
The Gender Centre: (02) 9569 2366


Children, teenagers and young people

In addition to NSW Health Sexual Assault Services, and the Approved Counselling Scheme
through Victim's Services listed above:

Free and confidential counselling is available from Kids HelpLine on ph: 1800 55 1800 (free call, except from a mobile phone) or the website: Kids Help Line website which provides more information on the services provided specifically for young people aged between 5 and 25.
    Children and young people can gain protection from sexual assault by making a report to the Department of Community Services’ (DoCS) 24-hour Helpline on ph: 132 111. You can ring from anywhere in NSW for the cost of a local call. The DoCS website has further information about contacting DoCS near where you live.
      If you are a child or teenage sexual assault victim, or their non-offending family or carer, you can contact Child and Adolescent Sexual Assault Counsellors (CASAC). Find a CASAC service close to you.


      Services for people from Culturally and Linguistically Diverse Backgrounds

      In addition to NSW health Sexual assault services and the Approved Counselling Scheme
      through Victims Services listed above:

      Community Relations Commission: 1300 651 500
      Telephone Interpreter Services (24hrs): 13 14 50
      Transcultural Mental Health: 1800 648 911
      Services for Treatment and Rehabilitation of Torture and Trauma Services (STARTTS): (02) 9794 1900


      Services for Aboriginal and Torres Strait Islander people

      In addition to the services listed above:

      Sexual assault services for Aboriginal and Torres Strait Islander people include:
        Indigenous Women's Legal Centre Contact Line 1800 639 784
        Indigenous Women’s Legal Contact Line phone: 1800 639 784
        Wirringa Baiya Aboriginal Women's Legal Centre, phone: 1800 686 587
        Aboriginal and Torres Strait Islander Legal Services: www.nwjc.org.au

      If you wish to talk to the police about a sexual assault, you can ask to speak with an Aboriginal Community Liaison Officer, who may be located in the Local Area Command. Police can also contact an Aboriginal Support Person if there is an Aboriginal Support Group or a list of Aboriginal Support persons located in that command.

      If you are an Aboriginal child or young person or are concerned that a child or young person has been sexually assaulted, you can make a report to the Department of Community Services by contacting the DoCS Helpline , phone 132 111. If you would like to speak to someone in person, you can go your local Community Services Centre where arrangements can be made for you to talk to an Aboriginal Caseworker.

      If you wish to speak to an Aboriginal counsellor in your area, you can contact the Centre for Aboriginal Health on (02) 9391 9502 about the availability of Aboriginal Family Health Workers, and/or Aboriginal sexual assault workers in your area. NSW health has specially trained counsellors who receive training to respond to the needs of victims of sexual assault.

      Compensation and counselling is also available. If you are an Aboriginal or Torres Strait Island person who is a victim of violent crime in NSW, like family violence or sexual assault you can call our confidential enquiry line on 188 019 123. Victims Services has an Aboriginal Contact Officer who can refer you to the best person to help you access information about compensation and/or counselling.

      The Witness Assistance Service of the Office of the Director of Public Prosecutions, has some Aboriginal Witness Assistance Officers, who can assist you if you have to go to court. Contact (02) 9285 2502 or 1800 814 534


      Interstate and international contacts

      For links to other Australian or international sexual assault services go to the Eastern and Central Sexual Assault Service, SSWAHS, website and select the 'links' tab.
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      		Last updated: 30 July 2009