Help and support for victims of specific crimes
Sexual Assault
Counselling and information services
- NSW Health Sexual Assault Services
Provides free information, counselling, court support, medical treatment and forensic examinations for anyone who has been sexually assaulted. You can find a Sexual Assault Service (SAS) located within most major hospitals.
- NSW Rape Crisis Centre
A telephone and online counselling service (available 24 hours a day)
Phone - (02) 9819 6565 (Sydney Metro Area)
Toll Free - 1800 424 017 (Outside Sydney Metro)
- 1800respect
National Sexual Assault, Family and Domestic Violence Counselling Line (available 24 hours a day). A free and confidential service available 24 hours a day, 7 days a week. Professionally qualified, specialist counsellors will provide counselling, information, advice and referrals to relevant local services
Toll Free - 1800 737 732 (= 1800 respect)
- Victims Access Line
Provides a single entry point for victims of crime in NSW to assist them in accessing services.
Freecall - 1800 633 063 (from fixed-line phones)
Phone - (02) 8688 5511
- www.sexualassault.nsw.gov.au
A dedicated website from NSW Department of Attorney General & Justice to provide help for victims of sexual assault.
See also
Domestic Violence
Information, Support and Counselling
- Domestic Violence Line
A statewide free-call number and is available 24 hours, seven days a week.
Toll Free - 1800 656 463
TTY - 1800 671 442
- Lifeline Helpline
This service is staffed by dedicated volunteers, who have undergone training to ensure they are capable of handling all sorts of calls. They are ready to listen and provide emotional and crisis support (available 24 hours a day)
Phone -13 11 14
- 1800respect
National Sexual Assault, Family and Domestic Violence Counselling Line (available 24 hours a day). A free and confidential service available 24 hours a day, 7 days a week. Professionally qualified, specialist counsellors will provide counselling, information, advice and referrals to relevant local services
Toll Free - 1800 737 732 (= 1800 respect)
- Victims Access Line
Provides a single entry point for victims of crime in NSW to assist them in accessing services.
Freecall - 1800 633 063 (from fixed line phones)
Phone - (02) 8688 5511
- Domestic Violence - It can happen to anyone
A dedicated website from the NSW government providing information to help victims of domestic violence, including: What are my options?, Help with difficult decisions, Legal protection.
- Your Court, Your Safety (PDF 1203 Kb),
A helpful booklet prepared by Crime Prevention Division, NSW Department of Attorney General & Justice. In this booklet you can find information on:
- Domestic and family violence and the legal system
- Preparing for court
- Your rights as a victim of crime
- Family law
- Your safety
- Where to get help and support.
Legal Help
- Domestic Violence Legal Service
A specialised legal service for women experiencing domestic violence. Its main objective is to inform women of their legal rights and their right to access the services that are available. (Women's Legal Services NSW)
Phone - (02) 8745 6999 (Sydney Metro)
Toll Free - 1800 810 784 (Outside Sydney Metro)
TTY 1800 626 267
- LawAccess Line
LawAccess NSW is a free government telephone service that provides legal information, referrals and in some cases, advice for people who have a legal problem in NSW (9am to 5pm Mon-Fri)
Toll Free - 1300 888 529
TTY 1300 889 529
Court support
- Lawaccess NSW
Can refer you to your nearest Women's Domestic Violence Court Assistance Service for court preparation and support.
Toll Free - 1300 888 529
TTY - 1300 889 529
- Mission Australia Court Support Service
Provides information, support, advocacy and referral to victims and witnesses of crime who are attending court.
Phone - (02) 9356 0604
Mobile - 0419 695 328
Email - courtsupport@missionaustralia.com.au
Accommodation
If you need somewhere to stay, you can call these numbers:
- Domestic Violence Line (24 hours)
Toll Free - 1800 656 463
- Homeless Persons Information Centre
Phone - (02) 9265 9081
Toll Free - 1800 234 566
Your Court, Your Safety
- Your Court, Your Safety (PDF 1203 Kb),
A helpful booklet prepared by Crime Prevention Division, NSW Department of Attorney General & Justice. In this booklet you can find information on:
- Domestic and family violence and the legal system
- Preparing for court
- Your rights as a victim of crime
- Family law
- Your safety
- Where to get help and support.
See also
Child Abuse
Reporting Child Abuse and information
Counselling and crisis medical services
- NSW Health Sexual Assault Services
Provides free information, counselling, court support, medical treatment and forensic examinations for anyone who has been sexually assaulted. You can find a Sexual Assault Service (SAS) located within most major hospitals.
See also
Elder Abuse
General Information
- Elder Abuse poster (PDF 284kb)
Victims Services has produced a poster to encourage people who have issues on elder abuse to seek help.
- Responding to abuse of older people
The Dept of Ageing, disability and Home Care (DADHC) has produced a brochure, Abuse of older people: The hidden problem. This brochure is available in English, Arabic, Croatian, Greek, Hungarian, Italian, Korean, Macedonian, Maltese, Polish, Russian, Spanish, Tagalog, Turkish, Ukranian, Vietnamese, Chinese and Filipino.
Legal information
Assessment
- Aged Care Assessment Team (ACAT)
The Commonwealth Department of Health and Aging have ACATs which are made up of doctors, nurses, social workers and other health professionals who can provide advice or assess a situation. For further information contact Aged and Community Care Information Line:
Toll Free - 1800 500 853
Website - Department of Health and Ageing
See also
Homicide (family, friends, witnesses)
If someone close to you has been murdered, or if you have witnessed a homicide, there are several options for information and support:
If the homicide occurred in NSW, you may be eligible for 20hrs free counselling under the Approved Counselling Scheme administered by Victims Services.
Freecall - 1800 633 063 (from fixed line phones)
Phone - (02) 8688 5511
Website - Victims Access Line
See also
NSW Institute of Forensic Medicine
You may wish to contact a grief counsellor at the NSW Institute of Forensic Medicine. They can provide you with support, counselling and information, including information about the coronial system.
Phone - (02) 8584 7800
Coroners Court
More information about can be found at the Coroners Court website or by telephoning the Coroner's Court on:
Phone - (02) 8584 7777
Website - Coroners Court
If you would like to discuss other support, you could contact one of the following:
- Victims Access Line:
Freecall - 1800 633 063 (from fixed line phones)
Phone - (02) 8688 5511 (Sydney)
See also
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