Victims Services is located in Parramatta. A map showing our location is available in a flyer - Paramatta Relocation (pdf 1553 Kb)

For enquiries about Compensation and Counselling Applications; Authorised Report Writers; Accounts; Appeals; Restitution and Administration

Phone (Sydney Metropolitan Area):	(02) 8688 5511
Phone (Outside Metropolitan Area): Calls to the 1800 number are free from a landline phone, but call charges may apply from a mobile phone	1800 069 054
TTY machine (for hearing impaired):	(02) 8688 5575
Fax (Compensation & Counselling):	(02) 8688 9630
Fax (Restitution & Appeals):	(02) 8688 9634
Fax (Administration & Accounts):	(02) 8688 9633
Email:	vct@agd.nsw.gov.au

24 hr Victims Support Line (7 days a week) - Information, support and referral for victims of crime

Phone (Sydney Metropolitan Area):	(02) 8688 5400
Phone (Outside Metropolitan Area): Calls to the 1800 number are free from a landline phone, but call charges may apply from a mobile phone	1800 633 063
TTY machine (for hearing impaired, office hours only):	(02) 8688 5575

Aboriginal & Torres Strait Islander Contact Line

8:30am to 5:00pm, Monday to Friday

Phone Calls to the 1800 number are free from a landline phone, but call charges may apply from a mobile phone

1800 019 123

For enquiries by Approved Counsellors and for Victims of Crime Bureau (Administration)

Phone:	(02) 8688 5511
Fax:	(02) 8688 9631
TTY machine (for hearing impaired):	(02) 8688 5575
Email:	vcb@agd.nsw.gov.au

Families and Friends of Missing Persons Unit

Counselling and Support Service (9am to 5pm):	(02) 8688 5423
Fax:	(02) 8688 9631
TTY machine (for hearing impaired):	(02) 8688 5575
Email:	ffmpu@agd.nsw.gov.au

Street Address for all sections of Victims Services

Victims Services
Level 1
160 Marsden Street
PARRAMATTA NSW 2150

Postal Address for all sections of Victims Services

Director
Victims Services
Locked Bag 5118
PARRAMATTA NSW 2124

DX Address for all sections of Victims Services

Director
Victims Services
DX 8232
PARRAMATTA

Telephone Interpreter Service

Information on telephone interpreter assistance (pdf 423Kb) is a 2 page sheet for victims of violent crime. It is available from Victims Services and has information in the following languages:
English, AUSLAN (signed English), Arabic, Chinese, Croatian, Farsi, Greek, Hungarian, Italian, Japanese, Korean, Macedonian, Polish, Portugese, Russian, Serbian, Spanish, Thai, Turkish and Vietnamese.

Compaints and Feedback about our Service

Victims Services welcomes your comments, complaints and compliments about the service we provide. More information on providing feedback >>