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Contact Us
Victims Services is located in Parramatta. A map showing our location is available in a flyer - Paramatta Relocation (pdf 1553 Kb)
| For enquiries about Compensation and Counselling Applications; Authorised Report Writers; Accounts; Appeals; Restitution and Administration |
| Phone (Sydney Metropolitan Area): | (02) 8688 5511 |
Phone (Outside Metropolitan Area):
Calls to the 1800 number are free from a landline phone, but call charges may apply from a mobile phone | 1800 069 054 |
| TTY machine (for hearing impaired): | (02) 8688 5575 |
| Fax (Compensation & Counselling): | (02) 8688 9630 |
| Fax (Restitution & Appeals): | (02) 8688 9634 |
| Fax (Administration & Accounts): | (02) 8688 9633 |
| Email: | vct@agd.nsw.gov.au |
| 24 hr Victims Support Line (7 days a week) - Information, support and referral for victims of crime |
| Phone (Sydney Metropolitan Area): | (02) 8688 5400 |
Phone (Outside Metropolitan Area):
Calls to the 1800 number are free from a landline phone, but call charges may apply from a mobile phone | 1800 633 063 |
| TTY machine (for hearing impaired, office hours only): | (02) 8688 5575 |
| Aboriginal & Torres Strait Islander Contact Line |
8:30am to 5:00pm, Monday to Friday
Phone
Calls to the 1800 number are free from a landline phone, but call charges may apply from a mobile phone | 1800 019 123
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| For enquiries by Approved Counsellors and for Victims of Crime Bureau (Administration) |
| Phone: | (02) 8688 5511 |
| Fax: | (02) 8688 9631 |
| TTY machine (for hearing impaired): | (02) 8688 5575 |
| Email: | vcb@agd.nsw.gov.au |
| Families and Friends of Missing Persons Unit |
| Counselling and Support Service (9am to 5pm): | (02) 8688 5423 |
| Fax: | (02) 8688 9631 |
| TTY machine (for hearing impaired): | (02) 8688 5575 |
| Email: | ffmpu@agd.nsw.gov.au |
| Street Address for all sections of Victims Services |
Victims Services
Level 1
160 Marsden Street
PARRAMATTA NSW 2150
| Postal Address for all sections of Victims Services |
Director
Victims Services
Locked Bag 5118
PARRAMATTA NSW 2124
| DX Address for all sections of Victims Services |
Director
Victims Services
DX 8232
PARRAMATTA
| Telephone Interpreter Service |
Information on telephone interpreter assistance (pdf 423Kb) is a 2 page sheet for victims of violent crime. It is available from Victims Services and has information in the following languages:
English, AUSLAN (signed English), Arabic, Chinese, Croatian, Farsi, Greek, Hungarian, Italian, Japanese, Korean, Macedonian, Polish, Portugese, Russian, Serbian, Spanish, Thai, Turkish and Vietnamese.
| Compaints and Feedback about our Service |
Victims Services welcomes your comments, complaints and compliments about the service we provide. More information on providing feedback >>
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