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Contacts for Help

If you are a victim of violence there is help available:

Emergency Services
These services provide immediate help, information and/or referral.

Police / Ambulance
Phone: 000

DoCS Helpline
132 111
TTY: 02 9633 7698

DoCS Domestic Violence Line
Phone: 1800 656 463 (24 hours, 7 days)
TTY: 1800 671 442

Homeless Persons Information Centre
Toll free: 1800 234 566

Dympna House: Child Sexual Assault Counselling and Resource Centre
Ph: (02) 9797 6733 (Sydney metropolitan)
Rural Freecall: 1800 654 119 (outside Sydney metropolitan)

Kids Help Line
Toll free: 1800 55 1 800

NSW Rape Crisis Centre
Phone: (02) 9819 7357 (Sydney metropolitan)
Toll free: 1800 424 017 (24 hours, 7 days)

Find the sexual assault service in your area.

Victims Support Line
Phone: (02) 9374 3000Toll Free: 1800 633 063 (outside Sydney metropolitan)
TTY: 9374 3175
Legal Services and Community Legal Centres

NSW Disability Discrimination Legal Centre (Inc.)
Phone: (02) 9310 7722 (advice lines are open Tuesdays, Wednesdays and Fridays from 9.30am to 12.30 pm)Toll Free: 1800 800 708 (NSW only)
TTY: (02) 9310 4320; Toll Free: 1800 644 419 (NSW Only)

Domestic Violence Advocacy Service
Advice Line: (02) 8745 6999 (Lines are open between 9.30am-12.30pm and 1.30pm-4.30pm Monday, Tuesday, Thursday and Friday and 9.30am-12.30pm Wednesday
Rural Freecall Line: 1800 810 784
TTY: 1800 626 267

Immigration Advice and Rights Centre Inc.
Advice Line: (02) 9262 3833
(Between 2.00-4.00pm Tuesdays and Thursdays only)
Admin Line: 9279 4300
If you need an interpreter, call 131 450

Indigenous Women’s Legal Contact Line (Women’s Legal Services NSW )
Toll Free: 1800 639 784

Inner City Legal Centre (also includes the Gay and Lesbian Legal Service)
For an appointment with either the Inner City Legal Centre or the Gay, Lesbian and Transgender Legal Service
Phone: (02) 9332 1966

Intellectual Disability Rights Service
Phone: 9318 0144
Freecall: 1800 666 611

National Children’s and Youth Law Centre
Hotline: (02) 9385 9588

Wirringa Baiya Aboriginal Women’s Legal Centre
Phone: (02) 9569 3847 (Sydney metropolitan)
Toll Free: 1800 686 587 (NSW only)
Free legal advice line between 10.00am and 4.00pm Monday - Wednesday, and a general information line Monday - Friday.

Women’s Legal Advice Line
Phone: (02) 9749 5533 (Sydney metropolitan)
Toll Free: 1800 801 501 (outside Sydney metropolitan)
TTY: 1800 674 333
Between 9.30am-12.30pm Mon-Friday and 1.30pm-4.30pm Mon, Tues, Thurs. and Friday

Note: These numbers can change. If a number you are calling is not connected, or you want to contact another community legal centre, click here for community legal centre contact details.

LawAccess NSW
Freecall: 1300 888 529
TTY 1300 889 529
Contact your nearest local branch go to the Legal Aid website.

Local Courts
To find the local court nearest to you, click here for a list of all local courts in NSW.

Domestic Violence Court Assistance Program
Court Assistance Schemes are services provided by Legal Aid.
To find out the nearest scheme to you, call Legal Aid Law Access on 1300 888 529; TTY 1300 889 529.

Accommodation and Housing

For emergency accommodation because of domestic violence, contact the Domestic Violence Line on 1800 656 463. They can refer you to the nearest women’s refuge.

For emergency accommodation because of homelessness, call the Homeless Persons Information Centre on Toll Free 1800 234 566

If you are aged between 12 and 18 years and looking for emergency accommodation, contact the Youth Emergency Accommodation Line (a Youth Accommodation Association service) on (02) 9318 1531 ext 2 (Sydney Metro) or Toll Free 1800 424 830 (outside Sydney Metro).

To apply for housing from the NSW Department of Housing, look up Housing in the phone book and locate your nearest local or regional office. Or click here to go to Department of Housing website.

Or general enquiries 1 800 629 212.
Financial Services

For enquiries about financial assistance call Centrelink on 13 1021 (calls taken Monday to Friday between 8.00am and 5.00pm) or for enquiries about services and payments call the Family Assistance Office on 13 6150 (open from 8.00am. to 8.00pm Monday to Friday).

Or go to the Centrelink website.
Discrimination, Harassment, Workplace Violence or Hate Crime Services

Contact your union or to make a formal complaint, contact one of the services below.

Anti-Discrimination Board of NSW
Phone: (02) 9268 5544
Visit the ADB website
TTY: (02) 9268 5522

Australian Human Rights and Equal Opportunity Commission
Complaints Infoline: 1300 656 419
Privacy Hotline: 1300 363 992
General enquiries and publications: 1300 369 711
TTY: 1800 620 241

Visit the LaborNet website

WorkCover NSW
Freecall: 13 10 50
Visit WorkCover's website
Specialist Services

Gay and Lesbian Anti-Violence Project
Anti-Violence Project Report-Line Phone: (02) 9206 2116
Free Call: 1800 063 060
TTY: 9283 2088
(Basic Hours of Operation 10.00am to 6.00pm Monday to Friday)
Or report online:

Immigrant Women’s Speakout Association
Phone: (02) 9635 8022
Office Hours: 9.00am to 5.00pm Monday to Friday
Immigrant Women's Speakout website

Domestic Violence in Same Sex Relationships

Older Women’s Network
Phone: (02) 9247 7046
Older Women's Network website

The Gender Centre Inc.
Offers a range of services to people with gender issues, their partners, families and friends in NSW. Also acts as an education, support, training and referral/resource centre to other organisations and service providers.
Phone: (02) 9569 2366

Youth Services

Youth Action and Policy Association Inc. (YAPA) - the peak community group working in the interests of young people and youth services in NSW.
Phone: (02) 9319 1100
Toll Free (NSW only) 1800 627 323 (landline only)

Legal Aid Youth Hotline
This is a service for children and young people under the age of 18. Provides legal advice.
Phone: 1800 101 810

About Date Rape Website

Kids Help Line
Toll Free 24 Hour Phone Service 1800 55 1800
Visit the website

Lawstuff website

For information on anti-bullying school programs, contact the Senior Education Officer, Student Behaviour Initiatives, or Senior Education Officer, In-school Programs and Suspension Centres, Student Welfare Directorate, NSW Department of Education and Training.
Phone: (02) 9246 5549

Quick numbers

Police / Ambulance
Phone: 000
Domestic Violence Line: 1800 656 463 (24 hours, seven 7 days)
NSW Rape Crisis Centre: 1800 424 017 (24 hours, seven 7 days)

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  Last updated 12 September 2007   Crown Copyright  
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Lawlink NSW NSW Strategy to Reduce Violence Against Women