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About Us
Privacy NSW is the Office of the NSW Privacy Commissioner. Our aim is to protect and promote privacy rights in NSW.
About Privacy NSW
Privacy NSW is the Office of the NSW Privacy Commissioner, established on 1 February 1999 under the Privacy and Personal Information Protection Act 1998. The role of Privacy NSW is to:
- educate the people of NSW about the meaning and value of privacy and to assist them in the protection and enhancement of that privacy
- promote the adoption of world’s best privacy practice by all holders of personal data, particularly NSW Government agencies, thereby promoting an increased level of trust in the community, especially between people and their government.
What we do
Privacy NSW protects privacy in the following ways:
- by advising individuals, government agencies, business and other organisations on what steps they should take to ensure that the right to privacy is protected
- by researching significant developments in policy, law and technology which may have an impact on privacy and by making reports and recommendations to relevant authorities
- by answering enquiries and educating the community about privacy issues
- by advising people of possible remedies for breaches of their privacy
- by receiving, investigating and conciliating complaints about breaches of privacy
- by overseeing the procedural aspects of the conduct of Internal Reviews by agencies (but not the results or "substantive aspects").
- by appearing in the Administrative Decisions Tribunal in the review of privacy cases.
Policies and Protocols
The following documents are used by Privacy NSW to guide its practices and procedures:
- How we deal with complaints
Privacy NSW protocol for the handling of complaints.
- How we assess draft codes
This protocol sets out how Privacy NSW will assess requests for codes of practice lodged under the PPIP Act or the HRIP Act.
- Our Privacy Management Plan
This Privacy Management Plan sets out how Privacy NSW complies with the principles of the Privacy and Personal Information Protection Act 1988 (the PPIP Act) and the Health Records and Information Privacy Act 2002 (the HRIP Act)
- Information Sharing and Complaint Referral Arrangements
Privacy NSW has entered into an Information Sharing Arrangement and a Complaint Referral Arrangement with the NSW Ombudsman, the Health Care Complaints Commissioner, the Anti-Discrimination Board and the Legal Services Commissioner. These Arrangements enable the signatory agencies to refer a complaint to another agency if that agency has the powers to deal with it.
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