I think that I may be on a tenant’s blacklist. What can I do about it?
Residential Tenancy Databases (RTDs) are privately owned and operated electronic databases that collect information from real estate agents about tenants to assist property managers and landlords assess risk and identify potential ‘bad’ tenants. These tenancy databases are often referred to as ‘blacklists’. (More information about RTDs).
If you discover that you have a listing on an RTD which you think is incorrect or unfair you should first find out which RTD you have been listed on. You should contact the real estate agent who made the listing to find out this information. You should then contact the RTD operator to find out what the listing says. Most RTD operators will make a charge for providing this information. If you believe that the listing is incorrect or unfair you may be able to make a privacy complaint.
Most RTD operators are likely to be covered by the Federal Privacy Act 1988. You should therefore start by contacting the Office of the Federal Privacy Commissioner. The Federal Privacy Commissioner has determined that tenants have the right to ensure that RTD records are accurate, up-to-date, and accessible for a reasonable fee.
If you have a listing on an RTD which you think is incorrect or unfair you should contact the Office of the Federal Privacy Commissioner via telephone or email to discuss your enquiry:
or by writing to:
Office of the Federal Privacy Commissioner
GPO Box 5218
SYDNEY NSW 1042
|
