Welcome to the Office of the Legal Services Commissioner’s website.
The OLSC receives all complaints about solicitors and barristers in New South Wales.
The OLSC also oversees the investigation of complaints about the conduct of practitioners and plays a major role in resolving consumer disputes.
The Legal Profession Act 2004 came into effect on 1 October 2005 and applies to all complaints lodged after that date. The Legal Profession Act 1987 continues to apply to all complaints lodged prior to that date.
OLSC staff cannot provide legal advice. If you need legal advice, you may contact LawAccess, a free government service that provides information and referral to services that can help you with your legal problem. Alternatively, you may contact Legal Information Access Centre (LIAC) for free access to legal information through the State Library and NSW public libraries.
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National Legal Profession Reform - Consumer Survey
Seen a lawyer?
Have your say on regulation of the legal profession
The National Legal Profession Reform Taskforce has released an online survey which will allow you to have your say on reform of the legal profession.
The National Legal Profession Reform Taskforce want your views, including ideas on how the reforms might better enhance consumer protection.
The survey is available online for six weeks for people to complete at: www.ag.gov.au/legalprofession/consumers
Responses will be confidential and people do not need to provide their name or other personal information.
Information about the reforms and how to make a submission is available at: www.ag.gov.au/legalprofession
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