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Where am I now? Lawlink > NSW Trustee and Guardian > Financial Management
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Financial Management
Since 1 July 2009 the Office of the Protective Commissioner has been known as the New South Wales Trustee and Guardian.
What is Financial Management
The NSW Trustee and Guardian is an independent statutory authority legally appointed to protect and administer the financial affairs and property of people unable to make financial decisions for themselves (where there is no other suitable person willing to assist). The CEO of NSWTG is Ms Imelda Dodds.
NSWTG - Financial Management
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What we do
The NSW Trustee and Guardian (NSWTG) provides financial management services to people with disabilities. Some people with decision-making disabilities are not able to manage their own financial affairs and need someone with legal authority to make important financial decisions on their behalf.
- Financial and Asset Management
The NSWTG can be appointed by a tribunal or court to provide financial management services for people who are not able to manage their own affairs.
- Authorisation and direction of Private Managers
The NSWTG also provides authorisation and direction for people who have been appointed by the Guardianship Tribunal or Supreme Court to manage the financial affairs of those who are unable to manage their own affairs.
The people who have a financial manager appointed have a disability that affects their capacity to make financial decisions. Usually this is due to mental illness, brain injury, intellectual disability, psychiatric disability or dementia.
A financial manager is not appointed just because a person has a particular type of disability. Many people with a disability in our community do not need our services because they can manage on their own or have appropriate informal support already available to them from family or friends.
The NSWTG is appointed as the financial manager because the person with a disability:
- cannot manage their financial affairs on their own;
- has no suitable informal arrangement in place to help them meet all their financial needs; and
- has no other suitable person willing to be legally appointed as their private financial manager.
The court or tribunal must believe that appointing the NSWTG as financial manager is in the best interests of the person.
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How we manage the financial affairs of clients
The NSWTG (formerly the Office of the Protective Comissioner) has over 9,000 clients.
The NSWTG provides a carefully and professionally planned financial management service designed to meet the lifestyle needs of clients, taking into account their views and available financial resources.
When clients and stakeholders contact NSWTG they speak with a Client Service Officer. The Client Service Officers deal with all telephone and written communication between the NSWTG its clients and stakeholders. They are also the people who meet with clients at the NSWTG and may visit them at home.
The Client Service Officers consult with clients regularly about their plans and needs for the future. Additional specialist professional services are available to assist on matters such as taxation, investments, legal services, disability issues and property. Where appropriate, external specialist advice is sought.
The Protective Commissioner also performs the role of banker for people who reside in Department of Ageing, Disability and Home Care residences.
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What is the NSW Trustee & Guardian?
NSWTG is an independent statutory authority legally appointed to protect and administer the financial affairs and property of people unable to make financial decisions for themselves (where there is no other suitable person willing to assist).
The CEO NSWTG is Imelda Dodds.
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When was the NSW Trustee & Guardian established?
The NSW Trustee & Guardian was established in 2009 following changes to legislation that merged the former Office of the Protective Commissioner & Public Guardian and Public Trustee. The office forms part of the Department of Justice and Attorney General.
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Where do the powers of the NSW Trustee & Guardian come from?
The powers of the NSW Trustee & Guardian come from the NSW Trustee and Guardian Act 2009 (NSW).
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How does the NSWTG make financial decisions for people?
When making financial decisions the NSWTG considers the overall best interests of the person, having regard to all aspects of their life, their immediate and long term needs, available assets, previous lifestyle and family commitments. When making financial decisions on behalf of a client their views are carefully considered, as are the views of their family and other people important in their life.
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Services provided by the NSWTG
NSWTG provides a wide range of legal, technical, financial, disability and other services such as:
- protecting assets and legal rights
- facilitating the buying and selling of a home
- organising an adequate cash flow to pay bills
- liaising with financial and legal institutions
- managing a business
- making investments
For Trustee Services, please follow this link.
How the financial management area and Public Guardian work together
The financial management area of NSWTG and the Public Guardian work together to promote and protect the human rights of people with disabilities. Financial management focuses on managing the financial and property interests of its clients, while the Public Guardian makes decisions about personal and lifestyle issues for its clients.
For more information about the Office of the Public Guardian, please visit their website.
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