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Where am I now? Lawlink > Community Justice Centres Homepage > What is Mediation?
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What is Mediation?
What is Mediation?
Mediation is people coming together to discuss the issues in dispute.
Mediation session at CJCs are conducted by two impartial, trained mediators who help people to understand each other's point of view and to work together to reach an acceptable agreement.
The mediators manage how the mediation session in run. The people in dispute decide what is discussed and what is agreed upon.
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What Happens in Mediation?
The mediators’ role is to manage and facilitate discussion so that people can reach their own common sense solution to their dispute.
The process generally follows these steps:
- Mediators and the people involved introduce themselves and mediators explain the process and “ground rules” for the mediation.
- Each person in turn outlines their concerns.
- Each person is listened to without interruption.
- Mediators encourage and facilitate discussion between the people on issues they have identified.
- Mediators see each person privately, while the other has time to think about their options.
- They are then brought back together and encouraged to negotiate future arrangements.
- If all agree Mediators write up an agreement and give a copy to each person as a record of what was decided.
For more information about CJCs and mediation,
select this link for Frequently Asked Questions
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