Anti-Discrimination Board
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BOOK TRAINING NOW TO BEAT FEE INCREASE

We are now offering you the opportunity to book in-house training at our current rates before new fees take effect on 1 July 2012.

After some time at the same rate, we need to raise the fees for our customised in-house training service in order to cover increased costs. However if you book before 1 July 2012, you will be charged at the old rate for training until October 2012. More information about this opportunity....

Please contact the Manager Education Services on (02) 9268 5520 if you have any queries, or email ADB_Education_Seminars@agd.nsw.gov.au.

Anti-Discrimination Board in-house training service - we come to you!

The Anti-Discrimination Board has a range of training sessions that we can customise to suit the needs of each employer or service provider.

Why choose the Board?

  • For the most comprehensive, up-to-date information on law, cases and trends in NSW and across Australia
  • For our neutral and independent approach to anti-discrimination issues, which gives us credibility with staff and managers at all levels of your organisation
  • For our extensive experience in private, public and community sectors, including areas where awareness about discrimination issues is not high
  • For out ability to tailor training sessions to meet the needs of individual organisations
  • For our proven ability to effectively and positively handle difficult and controversial questions
You can download our in-house training brochure as a pdf, or read more below.

- In-house training brochure (PDF - 174KB)

- What do we cover in our training sessions?
- What training methods do we use?
- How many people can we train at a time?
- Who conducts the training?
- Standard sessions
- Special sessions
- Charges
- How to book training

What do we cover in our training sessions?
  • Equal Employment Opportunity
  • Harassment prevention
  • Grievance handling
  • Contact Officer training
  • Discrimination issues
What training methods do we use?

We conduct interactive sessions allowing time for questions and discussion. We use a variety of techniques including small group work, case studies, role plays and other-problem solving activities.

How many people can we train at a time?

Generally we can train groups of up to 15-20 people. In some cases we may recommend smaller groups.

Who conducts the training?

The training is conducted by one of our Senior Workplace Relations Consultants, who have extensive expertise in anti-discrimination law and its impact on workplace relations. They also have experience in related areas such as OH+S, industrial relations, management, conflict prevention and conflict resolution. More information about our trainers......

Standard sessions

EEO and harassment prevention for non-supervisory staff (two hours to half a day)
  • Employees’ rights and responsibilities under the law and under the policies of your organisation
  • What is and isn’t harassment and bullying
  • The types of harassment
  • What to do within the workplace if you are treated unfairly or harassed
  • What will happen if you are accused of unfair treatment or harassment
EEO and harassment prevention for managers & supervisors (half day)
  • What the law and your organisation’s policy say in relation to discrimination, harassment and equal employment opportunity, and how these affect your management decisions
  • The role of a manager/supervisor in a practical sense, eg how to recruit staff and deal with staff you supervise
  • What is harassment, why it happens, who does it and who is likely to be harassed
  • Productivity issues, cost and legal/personnel consequences
How to handle grievances: for managers, supervisors and grievance handlers (up to one day, depending on the experience of course participants)
  • Definition and principles of grievance handling, including confidentiality, impartiality, natural justice and recordkeeping
  • The role of managers, supervisors and grievance handlers in handling grievances, that is, exactly how to deal with and investigate a grievance step by step
  • Practical scenarios, skill activities and case study work
Contact Officer training: how to provide information and support (one day)
  • For contact or support officers (those people who provide information and support as opposed to actually handling grievances)
  • Definitions and information on equal employment opportunity, harassment and grievances, including issues such as confidentiality, impartiality, natural justice and record-keeping
  • What your organisation’s grievance procedure says
  • How to give information and support in line with your organisation’s grievance procedures and the law
  • Practical scenarios, skills activities and case study work
Refresher courses
  • Reinforces and builds on existing knowledge for people who have already had training with us
  • Can be tailored for managers, staff, contact officers and greivance handlers

Special sessions

The Board also runs special sessions as required by individual organisations. Recent examples include:
  • Managing psychiatric disability
  • Race discrimination
  • Sexual harassment
  • Carers responsibilities discrimination
  • Developing a harassment policy
Contact us and we will design a course to suit your particular needs.

When required, we can also provide one-on-one training of up to two hours to address the workplace behaviour of individual staff members.

Charges
  • Up to 2 hours (including on-one-one) - $968 + GST
  • Up to half day - $1,276 + GST
  • Full day - $2,310 + GST
These charges include pre-session consultation, preparation time, resource material for each participant, checking your relevant policies and procedures to ensure they are in good working order, and support after training.

Reasonable travel and accommodation costs may be charged for locations outside Sydney, Wollongong or Newcastle.

We can also provide direct consultancy for organisations who are not using our training services. More information about our consultancy service.....

How to book training

Due to demand we usually need several weeks notice. To discuss or book a training session, please phone or fax:
  • for Sydney: Sharmalee Elkerbout, Manager Education Services, (tel) 02 9268 5520, (toll free) 1800 670 812, (fax) 02 9268 5500
  • for Newcastle: Lisa Coltart, Senior Workplace Consultant, Newcastle Office, (tel) 02 4927 8476, (fax) 02 4926 1376
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