Guidelines for managers and supervisors
Guidelines for non-supervisory staff
Grievance procedure guidelines
Anti-discrimination and EEO guidelines for small business owners and managers
Sample policies
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Guidelines for managers and supervisors
ISBN 0 7313 0242 2 - 40 pages, new edition

Everyone who supervises others in the workplace needs one of these guidelines. Legally safe to give to interstate employees as well as those who work in NSW. Easy to read, dot point and checklist format. Covers: the legal framework; why managers and supervisors should follow; anti-discrimination and EEO procedures and the problems that may occur if they don’t; what is and isn't harassment; the business benefits of implementing a harassment prevention plan; how to recruit and supervise staff fairly; successfully prevent harassment throughout your organisation; advice on how to handle grievances; and the basic steps for implementing EEO. This is a new edition combining two previous publications: Anti-Discrimination and EEO guidelines for managers, team leaders, and supervisors; Harassment in the workplace

The guidelines for non-supervisory staff are for people who do not have any supervisory responsibility in the workplace. The guidelines explain: your rights when you are at work, and when you apply for a job or promotion; your responsibilities to other workers, clients, customers and visitors to the workplace; workplace discrimination and harassment; types of discrimination that are against the law; complaining to the Anti-Discrimination Board; resolving discrimination problems in the workplace; unfair treatment that isn't covered under anti-discrimination law; and options for resolving complaints.

Everything you need to know to develop best practice grievance procedures. Covers: the legal framework; why you need a good grievance procedure; exactly what it should contain; and a sample grievance procedure and ready-made sets of guidelines for those whose job it is to either provide advice to people with grievances or help resolve them.

These guidelines are for anyone who owns or manages a small business in NSW, that is one with up to 40 staff. Covers: what anti-discrimination laws say in relation to employment why you should follow anti-discrimination and EEO procedures and the problems that may occur if you don’t how to recruit and supervise staff fairly, and how to handle complaints

The sample documents can be ordered in conjunction with our:

• Guidelines for managers and supervisors
• Grievance procedure guidelines, or
• Anti-discrimination and EEO guidelines for small business owners and managers

The package includes:

• sample EEO policy
• sample harassment policy
• sample harassment survey
• sample grievance procedure
• sample grievance handling guidelines for contact officers, and
• sample grievance handling guidelines for managers