What is Alternative Dispute Resolution? - Equal Time, November 2005
 Introduction
Mediation
Workplaces
Introduction
Alternative Dispute Resolution (ADR) is one aspect of effective dispute management. ADR consists of a set of formal processes to assist in the resolution of disputes. It was originally developed as a quicker and cheaper way to resolve disputes by avoiding costly court litigation.
Mediation
The most practical and popular process in ADR is mediation. It is appropriate for all types of disputes, particularly useful to save time, preserve business relationships or maintain confidentiality.
The mediator assists you to find your own solutions by isolating the issues and developing options for reaching an agreement which best accommodates the needs and interests of each participant. The mediator does not impose a solution, or provide legal advice. The parties retain control over the process.
Participation is usually voluntary. Mediation is a process which provides maximum flexibility for the resolution of disputes.
Workplaces
Contemporary organisations are embracing Alternative Dispute Resolution processes to save time, money and keep the staff morale at an optimum. Any wise professional involved in resolving disputes, defending clients, managing workers’ compensation, employee assistance programs and managing staff know the benefits of implementing and incorporating ADR processes and training into their organisation.
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