We visit to you!
 The Board provides an extensive series of training programs designed to be delivered in-house. We can design and deliver a program specifically for your organisation and industry.
Our training sessions are highly interactive and use a range of scenarios, exercises and activities to stimulate interest and discussion.
Our in-house training sessions range from a two-hour awareness program for non-supervisory staff to one or two-day sessions for senior managers and supervisors.
Welcome to the 2008 Employer Seminar Calendar
A brochure of the Employer Seminar calendar is available as a downloadable PDF.
 ADB June 08 Seminar Calendar (686 Kb)
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Courses
Regional programs
Trainers
Registration form
Implementing EEO
Developing EEO-friendly, harassment-free workplace cultures
This course is suitable for HR, ER or equity practitioners, EEO committee members and managers. It provides you with what you need to know about how anti-discrimination law impacts on your workplace on a day-to-day basis. It includes the legal framework, the business benefits, your organisation’s legal liability and a risk management approach.
Learning outcomes:
- to understand individual, management and organisational liability
- to identify what the law says about harassment, discrimination and affirmative action
- to adopt a risk management approach to discrimination issues in your organisation
- to develop strategies to implement EEO
Cost: $319
Time: 9am – 1pm (half day)
Includes: morning tea, course materials
Date: 22 May
Venue: City
Recruitment and termination
How to make effective decisions at both ends of the employment relationship
What can you include in job advertisements? Can you advertise for juniors? Are you able to terminate employees on worker’s compensation leave? This course analyses the impact of anti-discrimination law upon recruitment processes and termination decisions.
Learning outcomes:
- to apply best practice guidelines covering all aspects of the recruitment process
- to know when pre-employment testing is justified
- to manage the overlap between OH&S and disability discrimination law
- to identify how discrimination law affects termination decisions
Cost: $319
Time: 9am – 1pm (half day)
Includes: morning tea, course materials
Dates: 21 May, 13 Nov
Venue: City
Harassment and bullying prevention
Make systemic changes in your organisation
Your organisation is required to take all reasonable steps to prevent harassment in the workplace. This seminar examines practical strategies to identify and manage harassment and bullying issues, explore legal obligations and effect organisational change.
Learning outcomes
- to identify high risk behaviours that may lead to harassment and bullying
- to be aware of barriers to systemic change
- to take the steps required to prevent harassment and bullying and how to implement them
- to develop practical strategies to change workplace and management culture
Cost: $319
Time: 9am – 1pm (half day)
Includes: morning tea, course materials
Dates: 26 Feb, 27 May, 21 Aug, 12 Nov
Venue: City, Parramatta (Feb)
Case law update
Recent important cases – how courts are interpreting the law
There have been a number of significant recent legal decisions where an employer has been found liable for discrimination or harassment. For example, the courts have commented on the failure of employers to consider a range of options to accommodate disabilities or carers’ responsibilities. This seminar looks at recent cases in a range of areas.
Learning outcomes:
- to apply court interpretations of carers’ responsibility provisions
- to discuss the implications of various disability discrimination decisions
- to examine a range of harassment and bullying cases
- to gain awareness of other decisions and their impact on a range of employment issues such as redundancy and recruitment
Cost: $319
Time: 9am – 1pm (half day)
Includes: morning tea, course materials
Dates: 5 June, 20 Nov
Venue: CityNEW LUNCHTIME SEMINAR
EEO for CEOs
Create EEO-friendly workplace cultures
This seminar is suitable for CEOs or senior managers. It provides you with what you need to know about how anti-discrimination law impacts on your organisation. It includes the legal framework, your organisation’s legal liability, risk factors, steps to implement EEO in your organisation and the benefits of EEO for your organisation.
Learning outcomes
- To understand individual, management and organisational liability
- To identify what the law says about harassment and discrimination
- To examine harassment and bullying cases
- To adopt a risk management approach to discrimination issues in your organisation
- To discuss strategies to implement EEO in your organisation
Cost: $396
Time: 12.30pm – 2.30pm
Includes: gourmet lunch, course materials
Date: 18 Sep
Venue: City
Grievance handling skills
How to successfully manage the grievance process
There is a legal obligation for managers and supervisors who handle grievances to ensure that the process is transparent and fair to all parties. Failure to manage a grievance effectively creates additional problems and may also result in an employer being held liable if a complaint is made outside the organisation. This course is ideal for those who wish to cover the key skills in a one day course.
Learning outcomes:
- to understand the principles of grievance handling
- to develop skills in dealing with complainants, respondents and witnesses
- to manage a grievance investigation fairly
To do this course, your organisation must have a grievance procedure.
Cost: $632.50
Time: 9am – 5pm (full day)
Includes: morning and afternoon tea, lunch, course materials
Dates: 27 Feb, 20 May, 20 Aug, 19 Nov
Venue: City, Parramatta (Aug)
Skills training for Contact Officers
How to advise and support co-workers who have a grievance
Contact Officers are an essential part of any grievance procedure. They are trained to provide advice and support to other staff to help resolve workplace problems using the company’s grievance procedure. They can create greater confidence in the grievance procedure and contribute towards positive workplace relations.
Learning outcomes
- to perform the role of Contact Officer
- to advise staff on their rights, responsibilities and the grievance procedure
- to provide support and options to co-workers who have a grievance
To do this course your organisation must have a fully developed grievance procedure incorporating Contact Officers.
Cost: $632.50
Time: 9am – 5pm (full day)
Includes morning and afternoon tea, lunch, course materials
Dates: 12 Mar, 29 May, 19 Aug, 18 Nov
Venue: City, Parramatta (May)
Grievance management and resolution skills
How to handle grievances successfully
This course is a more detailed program than the one day Grievance handling skills course (above). It provides greater focus on specific interpersonal and procedural skills and is ideal for those who are new to the process of grievance handling.
Learning outcomes
- to understand the characteristics of a good grievance policy
- to apply the principles of grievance handling to resolve grievances
- to manage the stages of a fact-finding investigation
- to acquire interviewing skills
- to identify appropriate record-keeping processes
To do this course, your organisation must have a grievance procedure.
Cost: $1,166
Time: 9am – 5pm (two days)
Includes: morning and afternoon tea, lunch, course materials
Dates: 3-4 June, 10-11 Sep
Managing psychiatric disabilities
Strategies for managing psychiatric disabilities in the workplace
This course features discussion of the most common features of many major psychiatric disabilities. It focuses on the issues relating to EEO, discrimination and harassment, disclosure of disability and conduct within the workplace.
Learning outcomes
- to acquire knowledge of some features of psychiatric disabilities
- to develop strategies to ensure that legal obligations in terms of psychiatric disability are fulfilled
- to balance the rights of the employee with a psychiatric disability with the rights and needs of other employees and the organisation
- to develop skills for taking action to prevent discrimination and harassment of people with psychiatric disabilities
Cost: $319
Time: 9am – 1pm (half day)
Includes: morning tea, course materials
Dates: 11 Mar, 28 May, 11 Nov
Venue: City
NEW BREAKFAST SEMINAR
Issues for Small Business
Make sure your business complies with anti-discrimination law
Anti-discrimination legislation can pose particular challenges for small business, but the news isn’t all bad. The law requires that employers take all “reasonable steps” to prevent discrimination, harassment and bullying. What is “reasonable” for a small business is quite a different standard to that which can be expected of a larger employer. This seminar uses decided cases involving small businesses to illustrate the law relating to discrimination, harassment and bullying, liability and “reasonable” steps to prevention.
Learning outcomes
- to identify laws relating to discrimination, harassment and bullying
- to ensure compliance with legal requirements
- to take “reasonable steps” to prevent discrimination, harassment and bullying
Cost: $198
Time: 7.30am – 9.30am
Includes: breakfast, course materials
Date: 9 Sep
Venue: City
Regional programs
The Wollongong and Newcastle offices of the Board run similar programs to those outlined here. For more details, contact:
- Lesley Coombs at the Board's Wollongong Office on (02) 4224 9964
- Julie Garry at the Board's Newcastle Office on (02) 4926 4300
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training team 2008
Sharmalee Elkerbout
Sharmalee has 15 years experience as a trainer, teacher and manager across a wide range of public and private sector organisations in Australia and internationally.
Before migrating to Australia, Sharmalee worked as a manager in Rotterdam (The Netherlands) through which she has gained extensive experience in management. Having lived in four countries and worked with diverse communities, she also has extensive knowledge of discrimination, cross-cultural communication and diversity issues.
She has a Masters in English Language and Linguistics, management qualifications (MBA program) from The Netherlands and has studied medicine for 3 years. She also holds a Certificate IV in Workplace Assessment and Training.
Margaret White
Margaret is a social justice lawyer with more than 20 years experience in legal practice, management, education, research and writing. She has provided a broad range of consulting and training services to public and private organisations on her seven years with the Board.
Margaret specialises in law for non-lawyers, and has designed and implemented training and educational programs for various occupational groups, school children and the general public. She has also written a range of books and publications, including Putting it in Writing and Let’s Be Reasonable.
She holds Bachelor of Jurisprudence and Master of Laws degrees, and a Certificate IV in Workplace Assessment and Training.
Rhonda Stewart-Crisanti
Rhonda specialises in presenting custom-made training programs to employers across a wide variety of sectors, including finance, manufacturing and tertiary education. She has delivered training to all organisational levels from CEOs and managers to new employees.
Rhonda has extensive knowledge of industrial relations issues and has worked in both federal and state jurisdictions in NSW, Queensland and Victoria.
She has a Bachelor of Economics degree, a Postgraduate Diploma in Industrial Relations, an AIM Certificate in Training Small Groups and a Certificate IV in Workplace Assessment and Training.
Penelope Lake
Penelope has worked in training, media and public relations in Australia and internationally. Before joining the ADB she worked at the United Nations Asia-Pacific headquarters in Bangkok, managing the Visitors Program, delivering seminars to international groups and training UN managers.
Her training experience includes tutoring politics at Sydney University, training journalists at the Vietnam Economic Times and teaching school children in Italy. Having lived and worked in four countries, she has knowledge of and skills in cross-cultural communication.
Penelope has a Masters in Human Rights Law, a Graduate Diploma in International Relations and a Bachelor of Communications and International Studies.
Diane de Souza
Diane has 10 years experience as a teacher and trainer in the public and private sectors, and has recently taught in vocational training for community service delivery. She also has experience in developing and teaching cultural diversity and cross-cultural communication programs.
Diane has managed government and non-government community organisations in NSW and Victoria. She has also developed workplace initiatives for EEO target groups in collaboration with external workplace training organisations.
Diane has a Bachelor of Arts in education and is currently undertaking a Masters in Adult Education specialising in human resources and training. She also has a Certificate IV in Workplace Assessment and Training.
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