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Keeping Justice Systems Just And Accountable: A Principled Approach In Challenging Times

THE INTERNATIONAL SOCIETY FOR THE REFORM OF CRIMINAL LAW



18TH INTERNATIONAL CONFERENCE


KEEPING JUSTICE SYSTEMS JUST AND ACCOUNTABLE: A PRINCIPLED

APPROACH IN CHALLENGING TIMES


Montreal, Quebec, Canada 8-12 August 2004



In the Wake of the Royal Commission into the New South Wales Police Service


Justice James Wood

Supreme Court of New South Wales, Australia


A. THE ROYAL COMMISSION INTO THE NEW SOUTH WALES POLICE FORCE

The Royal Commission into the New South Wales Police Service was established in May 1994, with broad terms of reference into the existence of corruption and misconduct within the Service, and into the efficacy of its Internal Affairs Branch. It delivered its final report, three years later, in May 1997.

Along the way, it established a significant multi disciplinary task force, carried out proactive current investigations and held public hearings, as a result of which substantial recommendations were made for reform of the Service, and for a radical restructure of the accountability system.

The areas where problems were encountered, the reasons for their emergence and for the failure of the existing accountability arrangements are of relevance for most Police Services. Their analysis serves as a useful way for identifying key markers, which are required for any effective accountability system.

B. THE NATURE AND EXTENT OF THE CORRUPTION AND MISCONDUCT FOUND

The Commission very quickly found its way beyond the positive reassurances, which had been given by Senior Command, that the Service, with its complement, in round terms of 15,000 sworn officers, serving a State with a population of about six million citizens, was free of entrenched or systemic corruption. It did so via the “roll over” of a very experienced detective who was deployed by the Commission to work under cover for approximately six months. During that period evidence was gathered electronically of the reception of licensing fees from vice operators and drug dealers, and of the sharing of that money with other senior detectives.
      Once his role was revealed, other detectives who had worked with him, or in similar areas, progressively rolled over and admitted their own involvement in corruption, and in systemic misconduct. Some of those detectives agreed to act undercover before publicly admitting their guilt, and so the net expanded. They also carried with them a number of criminals who similarly confessed their involvement, and supplied valuable information as to the networks, and the nature and extent of corruption and misconduct which existed.
      The forms of corruption and systemic misconduct that were discovered as occurring on a regular basis, included:
· protection of drug dealers, “licensing” of criminal cartels, of “shooting galleries”, and of vice and gaming establishments;
· stealing of money, and of drugs found during the execution of search warrants, and the recycling of the latter;
· assault and robbery of civilians, and serious abuses of their civil rights;
· extortion of criminals by way of favours promised for the compromise of pending prosecutions;
· shakedowns practised in relation to serial sexual abusers of children and street drug dealers;
· leaking of confidential information to persons who were under investigation and warnings of pending gaming, licensing, and drug raids;
· compromise of prosecutions by the gutting of police briefs, and loss of material evidence;
· assistance at sentencing with favourable but false letters of comfort, and facilitation of bails;
· fraudulent misuse of allowances and of reward monies;
· recreational drug abuse and supply of drugs between police for this purpose;
· significant alcohol abuse while on duty; and
· process corruption aimed at securing unjustified convictions, involving the fabrication and planting of evidence, perjury, falsification of documents, and the procuring of confessions through serious assault and misrepresentation.

      What was of particular concern was the traditional respect offered to a class of detective, (the “metro cop”) seen as a hard officer, knowledgeable in the ways of the city, fraternising closely with organised crime figures, providing protection or favours for some, maintaining a degree of order through those associations, securing a high arrest rate using information supplied by favoured criminals and by falsification of evidence and forced confessions, all the while benefiting by being awarded promotions for ostensibly meritorious (but in fact corrupt) service, and receiving bribes or license fees.
      C. WHY CORRUPT PRACTICES EMERGED

      Corruption and systematic misconduct do not emerge suddenly. By their nature they are spawned in stealth, and only grow in a climate in which they are comfortable. There is precedent of each being a cyclical phenomenon. They are capable of being arrested if an effective system for accountability is in place, but they are equally capable of regenerating, and sometimes in forms, and to an extent, that are even more malignant than before.

      The uncovering of these kinds of activity, invites the question, “why does this occur?” The reasons are several.

      (a) The Crime Control Justification

      There had been long term tolerance in New South Wales, as has been the case elsewhere, of “victimless crime” in the form of gaming, vice and unlicensed sales of liquor. The traditional justification for such tolerance, and for the willingness of police to accept payments for turning a blind eye, was that by allowing a chosen few to continue, such activities could be kept within acceptable limits. It was assumed that they caused no great concern, in a city the size of Sydney, for which a reputation for a degree of raciness and character did no harm. This excuse, for that is all that it is, conveniently overlooks the compromise of individual integrity, and the cynicism it breeds at all levels of the Police Service.

      (b) Preservation of the Reputation of the Service

      Another important circumstance, similarly shared with many other Services, has been the institutionalised pressure to suppress, or contain, the disclosure of corruption and systemic misconduct in the belief that this is in the best interests of the Service so far as its reputation and morale are concerned. A poor external reputation, so it is believed, will worry the public, reduce its co-operation and trust, and empower criminals. This kind of philosophy encourages:
· problem solving through transfer, or facilitated early retirement, of the corrupt officer; and
· suppression, or editing of adverse audit reports, and active discouragement of critical comment on the part of those whose task it is to identify problems.
      It is an inevitable recipe for collapse of command responsibility for the maintenance of integrity, and it sends a powerful message to the ranks not only that the rhetoric of ethical policing to which they are exposed is empty, but also that the opposite is what is truly expected.
      (c) The Thin Blue Line

      Woven in and around these factors has been this aspect of the culture that is so much part of any Police Service.

      In dealing with criminals, friendship, respect, and courtesy are not returned and it is easy to view the environment as hostile. It is also easy for police to feel that the value of their work is not appreciated, and that the public are far too ready to complain about minor matters.

      Inevitably, in these circumstances police will band together, and develop an intense group loyalty. This loyalty is entirely positive if employed in the interests of legitimate policing, but it can easily be distorted, when called in aid by the corrupt.
      It is a common expectation that a reputation for breaching the code of silence will never leave an officer, and that the result will be a forced departure from the Service, or permanent suspension in a meaningless job at their current rank.
      Unfortunately this is an aspect of the culture that has been shared by the honest and corrupt alike, and it is one that has to be targeted vigorously because:
· the notion that loyalty to colleagues is more important than loyalty to the Service is not overlooked by the corrupt,;
· silence, or active interference with internal investigations, renders the task of those undertaking such inquiries next to impossible;
· ultimately, it taints the reputation of all and risks jeopardising the safety of an honest officer who comes into contact with a criminal who has been stood over, or let down, by a corrupt member of the Service one time too many.

      Moreover, it breeds a feeling of disempowerment, and an erosion of pride, in honest police.
      (d) The Nature of the Job
      It cannot be gainsaid that for some the nature of the job is corrupting. The powers entrusted to police are very substantial powers. Conversely with their significance, they are most often exercised by the younger and less experienced officers working at street level, than they are by commanders with the wisdom of age and experience. Moreover, they are exercisable in circumstances where the opportunities for temptation and corruption are often very high. If those opportunities are available in an environment where initial, and on-job, training in integrity and ethics is lacking, where first line supervision is poor, and where the risks of detection and successful prosecution or severance from the Service are low, then it is little wonder that many police do succumb to temptation.
      (e) Process or Noble Cause Corruption

      The circumstances that have allowed process or noble cause corruption to develop are complex, and its study is complicated by the fact that often the truly corrupt rely upon the more altruistic reasons for its adoption, as an excuse or mask for their criminality. In its various forms of perjury, planting of evidence, falsification of documents, forced confessions, violence and theft of drugs or money, it tends to be explained by reference to:
· the inadequacies of the judicial system, and the frustration of honest police trying to lock up those who they know are guilty of crime;
· the need to even the odds in a fight against criminals who are not constrained by any code or rules other than those that they set for themselves;
· the need to control the streets, by a display of strength;
· the “taxation” of criminals, particularly drug dealers, who might otherwise either escape justice, or receive a penalty that is seen to be disproportionately lenient;
· the demands of political parties for zero tolerance, and for aggressive law and order campaigns, which cannot be delivered unless corners are cut; and
· the message given by Commanders that high arrest rates are expected, and that performance in this respect will attract greater recognition and reward than any display of integrity;
      While the superficial attraction of some of these arguments cannot be ignored, the reality is that as often as process corruption has been the result of “honourable” motives, it has also been engendered by black motives.
      Whatever the motivation, experience shows that there is even greater reluctance to reveal this form of corruption because of its acceptance as a reality of policing.
      The problems that have emerged from this form of corruption are manifold:
· any officer who has become involved in any form of process corruption, is permanently compromised;
· unlawful short cuts and perjury are transparent to juries, and lead to a lack of respect for the Service as a whole;
· the “taxation” of drugs or money from criminals can soon become a more general practice once the taste for extra “earnings” is obtained, and once it is appreciated that few if any criminals are likely to complain, and that even fewer members of the Service are likely to bring the matter to notice;
      (f) Failure of Supervision and Command Accountability

      Absent real supervision, and accountability by Commanders for identifying and dealing with misconduct and corrupt practices, and action from Senior Command that matches rhetoric, the development of entrenched corruption and systematic misconduct is inevitable. Part of the problem in this regard is the lack of any real sense of responsibility by local supervisors who prefer to take the view that corruption control should be left to Internal Affairs.

      The problem is compounded when this is associated with a lack of willingness, on the part of Internal Affairs, to share the burden, and to pass on relevant information to local commanders. While this can be attributed in part to the need for operational security, it does mean that a valuable resource is frozen out of the circuit. After all, it is the local Commander who should be best placed to know what is going on, and to observe, and to report, tell tale signs of corruption and of systematic misconduct.

      If wilfully blind to their duty, Commanders should be held accountable. If effective in detecting corrupt practices and misconduct they should be recognised. Yet their performance in this area is rarely the subject of critical assessment.

      D. WHY DID THE ACCOUNTABILITY SYSTEMS FAIL?
      This was a critical question for the Commission, since there was an elaborate structure in place, which was designed to detect and punish corruption, and to deal with police misconduct.

      That structure involved a combination of internal investigation by the Police Service, and civilian oversight through the Independent Commission Against Corruption (the ICAC) and the Office of the Ombudsman.
      (a) Internal Investigations

      A number of factors contributing to the limited success of internal investigations were identified which, it may be confidently predicted, are common to all systems which depend either wholly or substantially, upon internal accountability. They include:
· the difficulty of police investigating police - a concept which inevitably runs headlong into the problem of the thin blue line;
· the reactive focus of the complaints system on single instances of misconduct, and their fragmentation within a rigid formula, which does not allow for a classification of complaints in a way reflecting their different levels of seriousness. This tends to conceal the discovery of links and patterns indicative of organised corruption or systemic misconduct, and overlooks the intelligence opportunities for early remedial intervention;
· the concentration on an adversarial complaint and investigative system in which punitive rather than remedial action inhibits police from admitting to mistakes, and encourages a culture of group cover-up and denial;
· the limited resources given to the Professional Responsibility Command, and the unpopular status of office within that command, which in some quarters in the NSW Service was regarded as a ‘retirement haven’ for those who did not otherwise fit the mould, or, alternatively, as a mere stepping stone to promotion (without any real commitment to the job);
· the failure to successfully utilise intelligence and covert techniques, or to attempt the rollover of individual officers able to expose a wider net of corruption;
· the failure to use broad-based financial and intelligence analysis;
· the lack of communication between Internal Affairs and Area Commanders, and the failure to involve the latter in the management of misconduct within their command;
· an inherent bias in investigations which leads to a failure to carry out impartial investigations, or to pursue allegations with the vigour which is seen in ordinary criminal inquiries;
· the lack of security in relation to current investigations, with information and warnings (sufficiently well established to earn the title of “whale in the bay calls”) being promptly passed on, leading to the compromise of those investigations, and to a lack of trust on the part of potential informants;
· the use of ineffective investigative techniques, for example, the issue of directive memoranda calling for an explanation in writing which allows groups of police under investigation to be forewarned, and to collaborate in developing a defence;
· the use of an investigation methodology which begins and ends with the officer’s denial of the allegations, on the basis that faced with such a response the facts cannot be determined;
· the imposition of penalties which are not always commensurate with the misconduct found, including ‘penalty transfers’.

      (b) The Ombudsman and the ICAC

      The ICAC and Ombudsman had been entrusted with responding to corruption and misconduct issues occurring within public and governmental agencies, although within the confines of their charters. Each had undertaken inquiries leading to significant reports on specific matters of concern, and on corruption prevention and education measures. It became clear however that the ability of these agencies to contribute significantly to any fight against corruption was limited by:
· their charters which, in each case, extended to the supervision of many other public agencies and officials;
· their limited staff and resources;
· their substantial dependence upon investigators seconded from the NSW Police Service who were too closely linked to the Home Service, and who eventually expected to return to it;
· the inability on the part of the Ombudsman to deploy coercive powers or to undertake proactive investigations, and the reluctance, in the case of the ICAC, to employ electronic surveillance;
· the lack of a specific Division, in the case of the ICAC, focused on police corruption; and
· the emphasis of the ICAC on corruption prevention and education at the expense of its investigative role.
      E. THE ADVANTAGES OF A DEDICATED EXTERNAL AGENCY

      Such greater success that the royal Commission enjoyed, can be attributed to a number of factors, including:
· its extensive use of coercive powers to compel witnesses to give evidence and produce documents, and to enter relevant premises to inspect and copy documents;
· its heavy reliance on wide-based proactive inquiries, and electronic and physical surveillance;
· its willingness to turn witnesses (both police and criminals) and to use them covertly;
· its heavy reliance on intelligence analysis for patterns of associations, complaints, and compromised internal investigations;
· its use of financial profiling to demonstrate lifestyles that could not be sourced from a police salary;
· the deployment of multi-disciplinary task forces in which the skills of investigators, lawyers and analysts could be combined;
· the use of investigators drawn from law enforcement agencies other than the NSW Police Service, who lacked any connection to hostile and corrupt elements within that Service, and who had no fears about their career prospects;
· its direct encouragement of the public, and of victims of police corruption and misconduct, to come forward and to assist, under conditions in which they could be assured of confidentiality, and where appropriate spared from criminal liability;
· the active co-operation of other law enforcement agencies and financial institutions;
· its declared commitment to actively pursue corruption and systemic misconduct in all their facets, without any agenda to protect reputations; and
· its use of state of the art technology in investigations, in the storage and use of intelligence, and in the presentation of evidence.
      Additionally, it had the advantage of being able to conduct investigations and hearings on an inquisitorial basis, unconfined by the rules of the adversarial system, and in situations where witnesses could be compelled to answer questions put to them.


      F. THE KEY RECOMMENDATIONS

      A range of strategies were developed. They included:
· the creation of the Police Integrity Commission, an external agency with the status of a standing Royal Commission, which inherited the intelligence holdings, the premises and much of the staff of the Royal Commission, and which has similar coercive powers.
· the adoption by the Service of a number of specific integrity and anti-corruption measures, including:
§ the use of independent observers (from other sections of the Police Service) to supervise arrests and searches, in operations where significant seizures of drugs, money, or other property are expected;
§ the video taping of such operations, and the audio recording of all conversations at the place of arrest, or other dealings, prior to the time at which formal electronically recorded records of interview are conducted;
§ greater field involvement of supervisors in operations, and education of supervisors and commanders, in the identification of the typical signs of misconduct, and of corruption hazards;
§ more rigid attention to informant registration and management, including the use of co-handlers, and close supervisor involvement;
§ the introduction of random drug and alcohol testing, in conjunction with rehabilitation programmes;
§ the introduction of targeted integrity testing;
§ the supply of financial statements and integrity declarations;
§ greater protection and encouragement of internal witnesses;
§ post conviction review of failed prosecutions;
§ restructuring of the supervisory arrangements, by rostering of a Duty Officer at each local area and by establishing Complaint Investigation Teams at each command;
§ the adoption of a code of conduct that would go beyond the statement of the obvious and provide clear and practical guidance in areas of potential compromise or ethical dilemma; and
§ the formation of local ethics committees to provide advice.
    · structural and management reform, involving a flattening in the management structure and the return of a good deal of responsibility and accountability to Local Area Commanders.
    · Changes in the procedures for the selection of officers for promotion, employing Assessment Centres, in which proven merit was to have a greater role, and the factor of seniority was to have less significance; as well as changes in the educational requirements and qualifications for recruit entry;
    · the introduction of a procedure for dismissal upon the grounds of loss of Commissioner’s confidence, subject to judicial review on administrative law grounds;
    · greater attention being given to ethics and integrity in recruit and continuing in-service training;
    · the introduction of a managerial/remedial model for the handling of misconduct in which career enhancement was to have a greater importance than punitive discipline;
    · the enactment of legislation designed to authorise and regulate controlled operations so that undercover operatives can engage in conduct under proper controls that might otherwise be seen as involvement in, or encouragement of, activities that would constitute an offence, while gathering evidence against an approved target;
    · the introduction of legislation that would permit an appropriate period of detention for questioning while providing adequate safeguards including access to third parties and supervision by a Custody Manager;
    · the transfer of the responsibility for prosecutions to the Director of Public Prosecutions; and
    · The breaking up of the special squads, where corruption had become endemic, in favour of the formation of task forces for specific areas of investigation.

        G. THE POLICE INTEGRITY COMMISSION (THE PIC)
        The investigative model which was recommended, and which was adopted, was the creation of an external, and highly focussed agency, which would build on the work of the Royal Commission, take the lead in all matters requiring the investigation of serious corruption and misconduct, and possess a discretion to share that work with the Internal Affairs command of the Service, under its general direction, and with the Office of the Ombudsman.

        This model permits direct involvement of the external agency at the coalface, facilitates the assembly of intelligence, and allows greater awareness of problem areas, and trends in corrupt practices. It is one in which the external agency combines direct and aggressive investigation of the most serious matters, with oversight and review of internal police investigations. It preserves for the Service a real role in self-regulation, through its Internal Affairs command, and it is the one that was assessed as most likely to promote public confidence. Further, this model recognises the different approach required for the management of complaints, and the detection and investigation of serious corruption.

        The structure and powers of the PIC are prescribed in the Police Integrity Commission Act 1996, as are its relations with the Office of the Ombudsman and the Service. In general terms, it has similar powers to the Royal Commission, as well as powers to freeze and confiscate assets. It also has a power to apply to the Supreme Court for an injunction to restrain conduct which is the subject of, or may affect, an investigation.

        It is not limited to reactive inquiries in response to complaints and both former and serving police fall within its jurisdiction. Proactive inquiries, integrity testing, audits of areas of operation which by nature carry high risks of corruption have become its principal focus. Additionally, it has a role to play in relation to integrity assessments for the purposes of promotions; as well as powers to monitor the quality of internal investigations, to make recommendations concerning police corruption, education and prevention programmes, and to advise on ways in which police misconduct may be eliminated.

        The PIC has adopted a similar structure to the Royal Commission and follows similar investigative strategies. It has a specific duty to assemble evidence for criminal prosecutions and disciplinary hearings, functions which were of less relevance for the Royal Commission whose principal purpose was to inform itself (and the community) as to the nature and extent of corruption and misconduct within the Service.

        In this regard, the PIC is entitled to make recommendations as to whether consideration should be given to the taking of prosecution or disciplinary action against particular persons, although it cannot make a specific finding or form an opinion, that such a person has committed a criminal or disciplinary offence, or recommend his or her prosecution.
        The PIC is not bound by the rules of evidence, and it can inform itself in such manner as it thinks appropriate. It is instructed to conduct its proceedings with as little formality and technicality, and with as little emphasis on an adversarial approach, as are possible.
        Where hearings are held, any person summonsed to appear is entitled to legal representation, and to be informed of the general scope and purpose of the hearing, unless this would seriously jeopardise the investigation. Answers given and documents produced by a witness at hearings are not admissible in evidence against that person in civil or criminal proceedings (unless given without objection), but are admissible in disciplinary proceedings, and in proceedings for contempt, or for an offence under the legislation governing the PIC.
        It has statutory powers to make arrangements for the protection of persons assisting it, and of any other person whose safety may be threatened as a result of such assistance, and the power to make any necessary orders or directions to secure such arrangements. It may also suppress publication of evidence and of information tending to identify particular witnesses, where necessary or desirable in the public interest. Further, it may make recommendations to the Attorney General for the grant of indemnities from prosecution, or undertakings that information provided will not be used in evidence against any person, where assistance has been provided.
        The PIC is subject to supervision by an independent Inspector who has a duty to investigate complaints made against its staff; to audit its operations, effectiveness, and compliance with the law; and to report to a Parliamentary Joint Committee annually, and as required. The PIC is directly answerable to a Parliamentary Committee, and is required to issue an annual report on its operations. The Police Integrity Commisson Inspector has investigative powers of his own motion, at the request of the Minister, or in response to a formal reference.
        The PIC is subject to a specific restriction not to employ serving or former members of the Service, although it is empowered to make arrangements with it for the establishment of joint task forces, and to co-operate with, and to co-ordinate, their activities. It is also empowered to work in co-operation with other investigative and law enforcement agencies, and to disseminate intelligence and information to those agencies as it thinks appropriate.
        To reinforce the powers of the PIC, and its capacity to carry out effective investigations, a series of statutory offences have been created relating to any obstruction with the exercise of its functions, failure to comply with a summons or notice, interference with evidence, and bribery or attempted bribery of its staff, and of those whom it seeks to call before it.

        In addition, substantial powers exist to deal with contempt, consequent upon disobedience to its process, disruption of its proceedings, obstruction of the Commission and its staff in the execution of their lawful functions, or breach of its orders and directions. Such contempt is punishable by fine or imprisonment, upon referral to the Supreme Court, and for that purpose the PIC may issue a warrant for the arrest of the contemnor.
        Critical to the classification system for the investigation of complaints has been the decision to retain a significant responsibility within the Service, in order to foster high standards of professionalism and integrity, and to make it primarily responsible for its own discipline. The role of the Ombudsman is to oversee its performance of that task, and to respond to complaints where it has failed to do so, or to implement effective conciliation of minor matters. The role of the PIC is to address more serious matters of corruption and misconduct, particularly those of an entrenched or systemic kind, to monitor the investigation of any serious matters which are assigned to the Service for investigation, and to establish joint inquiries, where, in the special circumstances, that is seen to be a more appropriate approach.

        A comprehensive structure for the management of complaints against police, and of allegations of corruption and misconduct, has thus been established, in which each of the PIC, the Police Service and the Office of the Ombudsman play a part.

        H. THE OFFICE OF THE OMBUDSMAN

        The Office of the Ombudsman has a significant role in relation to the way that the Service and its commanders handle and investigate the vast bulk of complaints which are of a customer service nature, or of a less serious kind, that is, of a kind falling short of serious criminality or misconduct.

        It also has an important role in identifying and addressing broader issues of police management and operating practices, and in maintaining liaison and coordination of effort with the PIC. It has consistently encouraged acceptance of the view that good complaint handling provides an opportunity to identify and to rectify problems, and to maintain the confidence of the public and individual police alike.

        The Office has a number of strategies for dealing with complaints, which include having them dealt with directly by local Commanders, arranging conciliation and alternative dispute resolution, and referring appropriate cases of misconduct for prosecution. It also carries out an audit, on a sample basis, of the handling of the complaints that are referred to the local Commanders and their Complaint Investigation Teams.

        In some instances, its officers carry out the monitoring function by sitting in on interviews with complainants, and with police who are the subject of investigations, in order to ensure that they are thorough and fair. The Office has its own investigative powers to make investigators and Commanders accountable for inadequate internal investigations, and it has the capacity to make recommendations for the change of ineffective or inappropriate complaint investigation procedures. These powers have been exercised in the case of dilatory and badly conducted police investigations, particularly where the investigators have appeared disinterested or biased.

        What is important, so far as the work of the Ombudsman is concerned, is that the complaints which it investigates, and manages, come not only from the public, but also from police who consider that they have been unfairly treated by the Service. In this respect it has an occupational health and welfare role to perform, in which conciliation and alternative dispute resolution are used beneficially, and where the appropriateness of internal management can be reviewed.

        In a similar vein it has, on a number of occasions, intervened in areas of conflict between local communities (particularly indigenous communities) and police, acting as an honest broker to arrange joint meetings, and through discussion and conciliation to arrive at mutually satisfactory arrangements.

        Valuable work has also been performed by the Office in relation to systemic issues, including, for example, the use of CCTV in police stations; unauthorised access to the police computer data base; techniques for profiling problem officers, and commands which are deploying oppressive or inadequate law enforcement practices; the recording of criminal statistics such as knife searches; and the use of radar to police speeding.

        Finally, the Ombudsman has worked cooperatively with the Service and with the PIC in their work in developing two corruption systems: the Customer Assistance Tracking System of the Service; and the Police Oversight Data Store of the PIC, which together hold and permit access to information about complaints, and intelligence on individual officers and local area and specialised commands, as well as other information on significant issues, which should enhance the capability of each agency.

        I. TEN YEARS ON

        As was predicted, the transformation of the Service and the reaction of police to the key recommendations, and to the new system of accountability, has not been an entirely smooth road.

        From the top of the Service, down through the middle ranks, there have been significant changes, with many officers either having had their contracts of service terminated or not renewed, or having been dismissed, or having found it more comfortable to resign. The result has been to produce a Service with a younger and more professional band of commanders.

        From a Judicial perspective, investigations appear to have been more thorough with a significantly greater emphasis being placed upon evidence based inquiries, which have used electronic surveillance, and the gathering and analysis, of crime scene exhibits, to a far greater extent than previously. Drug seizures and coordinated activities with other law enforcement agencies, seem also to have become considerably more effective, even though the drug trade still proliferates in a significant way.

        The incidence of allegations of process or noble cause corruption in the course of criminal trials appears to have decreased significantly. In this respect the safeguards for the detention and interview of suspects have worked extremely well. Under those safeguards time limits have been established; the rights of the accused to have access to a lawyer and contact with a family member, have been formalised; special arrangements have been secured for juvenile and indigenous suspects; and overall supervision is provided by a custody manager.

        A working relationship has been established between the Service, the PIC and the Ombudsman, and between the PIC and the Crime Commission of New South Wales, even though the latter (unlike the Service) is still under no statutory obligation to bring corrupt conduct or serious misconduct to its notice.

        Such tension as exists between the PIC and the Service seems to be principally directed towards competing claims as to whether the Service or the PIC was the first to detect, and then to respond to, a problem, and as to the appropriate outcome for those officers who are shown by the PIC to have been involved in corrupt activity or misconduct.

        Regrettably, the Service still displays something of a reluctance to embrace wholesale change, or to establish the kind or degree of supervision which is necessary to control the emergence of misconduct or corruption. In this respect it seems to have continued the policy, which predated the Royal Commission, of developing plans and strategies to deal with problems, but then not effectively implementing them. It remains, in that sense, an institution which is resistant to radical change, although as I have indicated, the rates of arrest and of successful prosecutions are more than satisfactory.

        There have been two areas of particular concern. The first was probably predictable. It relates to the fact that the attempts to restructure the Service, and to create a new command structure, led to a number of bitter internal battles, which became significantly politicised, and which also became the subject of external interference from some quarters which were less than informed. These problems have been compounded, to a degree by the unwillingness of government properly to reflect the independence, that needs to be preserved, to the Commissioner of Police, or to enact the legislation which was recommended as necessary, to formalise the boundaries between the Minister and the Commissioner, as to the exercise of Police powers, and as to the management of the Service.

        Secondly, it is the fact that not all police have learned from the lessons of the Royal Commission. Some have elected to continue to engage in precisely the same areas of corrupt activity that were identified by the Royal Commission.

        It is in this respect that the value of the PIC has been demonstrated. It has conducted a series of very successful operations, in the nature of direct investigations, audits and research projects. In the course of that work it has reported on a variety of inquiries, some of which followed up investigations commenced by the Royal Commission. They have included the following:
    § An inquiry into the work of the former Special Branch which was found by the Royal Commission to have been unaccountable, and which confirmed the Commission’s assessment that the Branch had become a closed shop, had established inappropriate relationships with VIPs, had inappropriate systems for record-keeping, had collected and stored unnecessary and inappropriate intelligence and, in the end, had performed no useful function; leading to its disbandment and replacement by the Protective Security Group with a more specific and appropriate charter;
      § the investigation of the activities of a Task Force which was created by the Service to investigate criminal activity in the King's Cross area, which led to a report by the PIC concerning the existence of corrupt conduct by certain members of that Task Force as well as shortcomings in its management, and which resulted in recommendations concerning the procedures which needed to be followed by Task Forces of this kind, as well as a need for the Service to conduct proactive efficiency audits, and to give greater attention to informant management;
        § audits (in 2000 and 2003) as to the current quality of internal investigations conducted by the Service which led to reports that were critical of aspects of those investigations and of the procedures of the Internal Affairs command, particularly the continuation of some techniques and methods that the Royal Commission had criticised, and which led to a number of recommendations designed to secure a better performance;
          § the investigation of a group of complaints concerning the falsification of documents intended for court proceedings, including witness statements, which led to recommendations as to the tightening up of procedures in this area, and for an increased responsibility of managers for ensuring the integrity of documents prepared for court proceedings;
            § an investigation into concerns as to the possible existence of an inappropriate financial interest and secondary employment of an officer in relation to licensed premises, and which led to recommendations, concerning the kinds of conduct that are unacceptable in this respect;
              § a research project into the incidence of assaults by police on civilians, that was motivated by concerns as to the large number of complaints of this kind that were coming to attention, which became the occasion for alerting the Service to the existence of a problem and for providing information to assist it in the development of appropriate strategies, including the training of officers who were most likely to be exposed to situations where assaults could occur; and which also proposed measures to ensure that future incidents were appropriately investigated and managed by the Internal Affairs command;
                § an investigation into a murder investigation, which focused upon the manner in which certain suspects, including a juvenile, had been questioned by police, and which found that, in a number of respects, a suspect had been treated unfairly and contrary to law, and which led to recommendations for amendments to the Code of Practice and to current police procedures in such cases;
                  § an investigation into concerns as to the existence of inappropriate dealings between an officer and a private inquiry agent, concerning the provision of confidential information stored on the Service database, which led to recommendations that certain persons be prosecuted and underlined the need for an effective audit system;
                    § a multiphased investigation, which focused initially upon allegations that some members of the Service were using and supplying prohibited drugs, were associating with drug dealers, and were inappropriately engaged in secondary employment in security work at nightclubs which were "off limits" as known places of high drug activity; and then focussed upon allegations that certain of the officers, who had been caught up in the first stage of the inquiry, had been affected by drugs at the time of a fatal police shooting. The report which followed the inquiry contained important recommendations concerning the expanded use of alcohol and drug testing; the development of a policy for dealing with police who have a substance abuse problem; the need for zero tolerance in relation to any form of substance abuse and in relation to social associations with drug dealers; and enhancement of training in relation to these matters as well as in relation to secondary employment in high risk industries. It also resulted in recommendations for the adoption of a clear and succinct procedure for the investigation of critical incidents involving police, which lead to deaths or serious injuries;
                      § two investigations into the Service’s procurement practices which led to recommendations for the reform of tendering and procurement procedures in order to bring the bring them into line with those of the New South Wales Government;
                        § an investigation into allegations that a group of police officers were manipulating the police promotional system, for personal benefit, in a way which involved blatant "cheating", which revealed shortcomings in the system, and which led to a number of recommendations for improvements to the process;
                          § an investigation into the association between serving and former police and criminals involved in the operation of an illegal brothel and the supply of drugs, in conjunction with the Service, which led to a number of persons being charged and also provided the basis for further investigations into child prostitution offences and a murder;

                              There have also been more recent, and in some cases current, inquiries, into illicit drug use and supply by police, which it is intended will lead to recommendations for a best practice approach to this problem, as well as investigations into allegations of particularly serious ongoing drug dealing and a wide range of criminal and corrupt activity by a group of officers. This last operation built upon an investigation which was commenced by the Service and was thereafter conducted by the PIC in conjunction with the Crime Commission and has already resulted in a number of police and others are being placed before the courts.

                              Apart from these inquiries and reports, the Commission has overseen, and participated, in the qualitative and strategic audits of the reform process, which has now been conducted on an annual basis over a 3 year period; has continued to monitor individual investigations by the Service itself, and where appropriate has made recommendations for improvements in the conduct of those investigations.

                              An additional role, which the PIC has accepted, is to monitor investigations into deaths in custody, and where it is appropriate, to involve itself in any relevant investigations.

                              Finally, it maintains a significant role in police education and corruption prevention programs, which includes making recommendations, speaking at seminars and training programs, and participating in panel discussions.

                              The PIC has now referred a large number of matters to the Office of the Director of Public Prosecutions for consideration for prosecution, and has also referred a number of matters for internal disciplinary action, including consideration of possible dismissal. In addition, it has been in a position where, through its sources and access to the public, it has been able to receive intelligence as to wider aspects of criminal activity, and to pass that intelligence on to the Service for conventional investigation.

                              It has adopted the strategy of submitting selected reports, which it has prepared and issued, for independent quality assessment by an external panel, which, in a typical case, has included chief executives of the Independent Commission Against Corruption, the Crime Commission, the Community Relations Commission, the Administrative Appeals Tribunal, the New South Wales Auditor and the St James Ethics Centre.

                              The presence of the PIC has, on any view, provided a much more effective mechanism of accountability than anything which existed in the past. Not only has it been capable of sophisticated and intensive investigations, but it has combined those activities with supervision of the reform process, with overseeing the quality of police investigations, with the making of recommendations for improvements in policing practices, and with direct involvement in training and anticorruption strategies. It has also been able to provide a positive contribution in human resources and occupational health issues.

                              It is well placed through its sources, its intelligence database, and its operational experience to pinpoint and target serious misconduct and corruption, and to coordinate the activities of the Service and of the Ombudsman in dealing with these activities. The threat of public disclosure and the known capacity of the PIC should by now be enough to deter those who are minded to engage in inappropriate practices. Those who give way to temptation will inevitably be caught.

                              J. A ROAD MAP

                              A number of issues arose during the Royal Commission, as they have in similar Commissions of inquiry, which have an ongoing relevance for any system for police accountability.

                              1. Forces of Resistance

                              For different reasons, and in similar, although not identical directions, it needs to be understood that resistance and lack of co-operation, may be expected from:
                          · The Police Service itself;
                          · The Police Association;
                          · Individual Police;
                          · Organised Crime;
                          · The Media; and
                          · The Government of the Day.

                              Any system of accountability needs to take their existence into account.

                              (a) The Police Service

                              Although professing support for anti-corruption strategies, the instinctive reaction of most, if not all, Police Services is to prefer the non-disclosure of corruption or misconduct because of the perceived threat to its reputation and morale, and the inevitable public and political criticism of senior management which follows its disclosure.

                              If there is to be any concerted anti-corruption drive, most Services would prefer that it be conducted internally and preferably on a managerial basis.

                              Sometimes the piqued response of Senior Command to the introduction of an external agency is to shed responsibility upon the basis that, unless we own or at least share the problem, there is no need for us to apply any effort in anti-corruption measures.

                              However, for an external agency to be fully effective, it will require the complete co-operation and support of the Service, which goes beyond a pious public expression of support. In these respects two conditions need to be met:
                          · A willingness, supported by statutory requirements, for members of the Service to report instances of suspect misconduct to the external agency; and
                          · An unrestricted right of the agency to have access to individual officers, and to the Service’s database, subject only to that level of security which is essential for any ongoing major investigation.

                              In practice, this will almost invariably require a trusted liaison officer who has the confidence of the Police Commissioner as well as that of the external agency, and who has sufficient knowledge and authority to obtain quick and secure access to relevant files and information, before they can be destroyed or concealed.

                              (b) The Police Associations

                              The intuitive reaction of Police Associations to any allegation of corruption, or prosecution of individual officers, has similarly been one of denial and defence. In part this has reflected a concern for the reputation of their members, and of the Service as a whole, as well as being an extension of the thin blue line, which calls for mutual support, in all circumstances. It has also been the response of a body which sees its primary role as one of responsibility for the rights of its members.

                              Each of these explanations is understandable, but neither is conducive to accountability or to the control of corruption or misconduct. What is required is a change of philosophy that will move on, from the offering of bare platitudes in relation to police integrity, to acceptance of the fact that the greater interest of the general body of their members lies in having a corruption free Service.

                              This is not to ignore the need for these bodies to retain their important industrial function, or the need for police, who are caught up in investigations and prosecutions, to have access to proper legal representation. That is best achieved through an independent legal service such as the Legal Representation Office, which was established for the Royal Commission, and which is now available to represent public officials in a wider class of inquiries. Such an agency has the advantage of being free of the conflict of interest faced by Police Associations between protecting their members and upholding the integrity of the Service.

                              If it is not possible to establish such an office, then the Associations do need to act with a greater degree of responsibility than has been the past experience, which has seen them resisting, at all costs, the proper pursuit of any corruption probe.

                              (c) Individual Police

                              The threat which a corrupt officer poses to the integrity of individual operations, and to the integrity of the Service as a whole, is obvious. The potential for engaging in corrupt activity either in the form of direct criminality, or in the form of noble cause corruption, commences on the first day of service and continues until retirement.

                              Unlike any other activity, the opportunities for corrupt behaviour which will come the way of every officer, are compounded by the command structure, which paradoxically means that discretion increases as one moves down the rank, and by the code which favours collegiate support at all costs.

                              It means that soon into their first posting, junior officers are likely to be tested by more senior police and invited, or pressured, to participate in an individual theft or acceptance of a bribe, or to ignore, or even to support, false testimony given by other officers. At an early stage, when they are inexperienced, and unprepared because of the reluctance of Police Academies to confront, in any frank or detailed way, the problem of corruption, they need to make an election which could set the direction for the remainder of their careers.

                              The effect is insidious and does not dissipate with promotion and elevation into a command position which is removed from direct street policing or hands on investigations. This may limit the more direct opportunities for shake downs or theft, but at this level it is likely to have two facets: first, continued sharing in any systemic corruption of the group with which the officer has worked, and secondly, a desire to avoid adverse attention being drawn to the Command, of which the officer now has an executive role. By that stage the officer may well have acquired a public reputation as a skilled and tough investigator, and have a Commissioners’ baton in his knapsack, such that the last thing that is welcome is any public exposure of corruption within his command.

                              In that context an anticorruption strategy that guarantees eventual disclosure, in which the only question is not if, but when, that will occur, is the only answer.

                              (d) Organised Crime

                              It is very difficult for organised crime to prosper without a measure of police protection, and those who control it will always be ready and willing to encourage any glimmer of its emergence, and to resist any anticorruption strategies.

                              The techniques are well tried. Principally they involve the group seeking a green light, and the elimination of rivals through the provision of selective information, and the payment of licensing fees. More insidious, and often less well appreciated, is the instigation of complaints against officers of integrity, and the encouragement, often with the assistance of the media, of a divisive battle between the white knights and the black knights of any Police Service.

                              Again, the reality of policing requires the use of undercover activities and of information in a way which places detectives very close to key players in organised crime who will expect charges to be watered down, or to have a blind eye turned to their activities. Individual police see advantages in these connections, since the Service is almost inevitably driven by arrest rates. Drug dealers also see an advantage insofar as the association with individual police gives them street credibility and a means of removing their opposition. It may also encourage them to divide up areas of operation, either geographically or by drug type. These relationships are symbiotic, and are conducive to the flourishing of organised crime syndicates.

                              Absent an effective system for registration, close supervision of informants and of covert operations, and dedicated anticorruption strategies, the potential for organised crime to infiltrate and influence key elements of a Service is considerable.


                              (e) The Media

                              The attractions of investigative journalism, combined with a degree of naivete as to the potential capacity of corrupt elements, and of Police Associations, to influence crime coverage, means that the media can be a potentially negative factor.

                              Crime reporters have always found it beneficial to have sources within a Service, and within criminal factions, but those sources very often have an agenda which is not always understood or recognised. It is also not unknown for the hype surrounding the larger than life law-enforcement official to be proved a mirage when that officer’s past is properly investigated, yet very often he is a product of the media.

                              There is an ever present a risk of the enthusiastic journalist, the current affairs commentator, or the call back personality, spurred on by ambitious academics, treading all over investigations in their critical stage, without considering, or perhaps being aware of, the consequences, and of fostering factional conflicts which result in police of integrity being burned.

                              Moreover the media often seem often to favour a conviction at all costs policy for certain kinds of offence, which can send a message to police, to prosecutors, and to the public, that noble cause corruption, and a relaxation of the normal safeguards or requirements of the criminal justice system should be tolerated in such cases.

                              The Media does have a role insofar as it is able to provide public exposure of corruption and serious misconduct, since the bare fact of disclosure, and the public confirmation that accountability strategies are working, do operate as a deterrent.

                              However the dangers of the misuse of the media are real, and any anticorruption agency would be well advised to have an officer dedicated to media liaison, and to encourage a relationship of trust.

                              (f) The government

                              While no government would see itself, or wish to have it suggested, that it was soft on corruption and misconduct within its Police Service, there are at least two ways in which it faces a conflict of interest.

                              First, there is the reality that the emergence of allegations of systemic corruption or of serious misconduct will reflect badly on an agency for which a Minister, and ultimately the government are seen to be responsible by the media, the public, and also by any Opposition keen to make the most of it. Silence and an appearance that all is well is often more comfortable than exposure, particularly in an election year.

                              Secondly, the competing demands of the various aspects of government inevitably give rise to budget pressures, and to a temptation to either close down an external agency, or to reduce its resources, if it appears that corruption is under control. This is a short sighted approach but it is one which is attractive to bureaucrats, who often resent the greater freedom of an independent agency, and of an Executive government which would prefer to divert resources into areas where there is a benefit to be perceived by those who are users of services in health, transport, and so on.

                              It is a short term and disastrous response, since the moment an effective agency of this kind ceases to exist is the time that the forces of corruption re-emerge. Disclosures and prosecutions are an indication that anticorruption strategies are working, but so is their absence, if it can be shown that the operations and procedures of the Service are being effectively monitored and audited.

                              It is for these reasons that it is desirable to establish a sufficiently resourced and capable independent agency, which is not directly subject to government direction, or susceptible to having its legs cut off when that is seen to be convenient.

                              It has been tempting for governments to align themselves with Police Associations whose members are understood to have cohesive, although largely conservative views, but who, more importantly are recognised as being able to influence a much wider range of electors within the community in which they work.

                              Accountability risks being compromised where these Associations are resistant to the introduction of anticorruption strategies, as was the case in New South Wales with issues such as integrity and drug testing, and the introduction of Commissioner’s confidence provisions, and where they are also able to carry political parties with them.

                              2. An External Civilian Agency Dedicated to Police Accountability or a Multipurpose Agency?

                              In my view the optimal solution is for the agency to be an external specialised agency.

                              There are several reasons:
                          § such a body will develop the particular expertise which is needed to investigate and deal with police corruption;
                          § its focus will not risk being diverted into other areas, which may often be easier to crack;
                          § greater security of intelligence and of operations can be maintained in a close-knit agency;
                          § a single focus is more likely to foster a positive agency ethos and morale;
                          § enlargement of operations to other fields of activity is likely to lessen the scope for effective intelligence gathering, and to result in critical patterns of activity being missed.

                              Where the size of the relevant State does not justify a single agency, then any multifaceted agency would, in my view, be well served by creating a Division which is solely dedicated to police corruption.

                              For the reasons previously mentioned, I would not support any system that removed all responsibility for identifying and targeting police misconduct and corruption from the Service itself. It is the key stakeholder, it must continue to acknowledge responsibility for its officers and adopt effective training and anticorruption strategies, but it must also be prepared to work closely with the independent agency.

                              Similarly, for the reasons already identified, there is merit in preserving minor misconduct and customer service complaints for a managerial and/or disciplinary response within the Service itself, subject to oversight. Unless there is this is done, the Service will be cut out of the loop, and the independent agency will be swamped with minor matters, at the expense of its more important investigations. It does need to be apprised of these complaints, and of their resolution, since very often they are indicators of a pattern underlying, or preceding, the emergence of something very much more serious.

                              Critical for the sharing of responsibility between the Service and the external agency is a carefully structured system which deals with the classification of matters that can properly be dealt with on a managerial or disciplinary basis by the Service and by the Ombudsman, and those that must be reserved for the independent agency for a more extensive inquiry.

                              Preferably there should be a regime for regular interagency meetings to ensure continuing cooperation, and to prevent duplication of effort, or unintentional intrusion into a critical investigation.

                              I also see a need for the creation of an oversight capacity, along the lines of that provided by the Inspector of the Police Integrity Commission.

                              Existence of such an office enhances the independence of the agency, and ensures that it does not exceed or abuse its powers. It also assists in ensuring the continuation of a proper relationship between the Service and the agency.

                              3. Objective – Exposure of corruption or prosecution?

                              A critical question relates to the balance to be achieved between intelligence directed operations which are designed to detect and bring to an end corrupt activity, and operations which are designed to secure prosecutions.

                              It is a given that any effective policy for police accountability will require covert operations, and the use of corrupt officers who have been “turned”, but who are prepared to continue their dealings with criminals and other police, who are unaware of that fact. The benefits which attach to their deployment, including the opportunity of using their connections, knowledge and policing skills, is substantial. So are the dangers.

                              Crucial questions arise as to when to bring controlled operations of this kind to an end, so as to avoid entrapment issues, to limit harm to the public and so as not to lose the officer who is being used.

                              In order to recruit such officers to the cause, and in order to use their information, consideration needs to be given, and support obtained, to strategies such as:
                          § offering letters of comfort, detailing their assistance, when they plead guilty to prior offences;
                          § reducing any charges which are ultimately pursued against them;
                          § offering indemnities or immunities freeing them from prosecution for disclosed offences, in return for their resignation from the Service;
                          § in extreme circumstances, the offer of a general amnesty in return for resignation and full disclosure.

                              The Royal Commission elected to place its primary focus on uncovering the nature and extent of corruption within the Service, with the consequence that prosecution orientated investigations were principally confined to those officers who refused to assist. Its successor, and any similar agency, needs to strike an appropriate balance between the two objectives, although that of prosecution will normally be paramount.

                              Immunity from prosecution, in return for assistance and resignation, is not quite as simple as first impressions might suggest. Attention also needs to be given to the fiscal consequences of discovery, since it will attract the attention of taxation authorities, and give rise to questions whether the officer should be able to call on any accrued superannuation or pension benefits. A policy needs to be developed and an understanding established with the Service and with other agencies, to deal with these issues.


                              4. An Agency Acting in Public or Behind Closed Doors?
                              Police Internal Affairs have never been accustomed to conducting inquiries other than as conventional police investigations, without any public element, save for that which may arise in the event of a prosecution. The same applies to matters of discipline and conduct that are dealt with managerially.

                              Election between the external agency acting in camera, or in public, is critical. The former approach enhances privacy and security issues. The latter favours openness, attracts the kind of public attention which can act as a deterrent, satisfies the community that corruption and misconduct are being effectively targeted, gives courage to potential informants and to those who have been at the wrong end of police misconduct to come forward, and leaves the Service with little option other than to respond to the problem that is identified. In this respect it has been become obvious that the impact of electronic surveillance is considerable, and that the public cross-examination of an officer, who is caught on audio or videotape and who maintains a claim of innocence when first questioned, attracts great attention.

                              While privacy interests give way to the public interest, if the open forum option is selected, that does not mean that a good deal of the investigation cannot be conducted in private, or that for certain inquiries in camera hearings cannot be used. Moreover some protection can be given by allowing witnesses, or targets, to be identified by code names.

                              5. Removal of Corrupt Police at any Cost

                              A question which also calls for a delicate balance is whether the system for oversight should encourage the use of Executive action for the removal of officers who are strongly suspected of corruption, but in respect of whom evidence sufficient to mount a prosecution is lacking.

                              The desirability of having such officers removed, at any cost, has been recognised in many Police Services, including the New South Wales Service, which traditionally had allowed an easy exit through a hurt on duty claim, leading to pensionability or access to retirement, or superannuation, benefits. Sometimes this has required a deal of complicity on the part of the Service or its medical officers, or the Tribunals responsible for the administration of the relevant schemes, although with very little being demonstrated in the way of accountability, and even less in the way of discouragement of other officers engaged in corrupt activities or misconduct.

                              It was for this reason that the Royal Commission recommended, over strong Police Association resistance, the introduction of a scheme permitting dismissal, based upon the Police Commissioner having reached a position, where for sufficient cause, confidence in the officer has been lost. Necessarily there needs to be some opportunity for review which ensures due process, and an opportunity to be heard, along with the demonstration of a sufficient case to warrant an exercise of the discretion reserved to the Commissioner.

                              Whichever approach is taken, there needs to be some understanding, or protocol, as to whether an encouraged retirement (which might be viewed in other circumstances as a constructive dismissal) should attract retirement benefits.

                              6. Adequacy of Resources and Powers

                              Several issues need to be addressed.

                              (a) Resources

                              If an external agency is established it will need extensive coercive powers of the kind employed by the Royal Commission, which would include powers to:
                          § use listening devices, telephone intercepts and tracking devices;
                          § conduct searches;
                          § access information held by a wide variety of governmental agencies and financial institutions;
                          § summons witnesses (and institutions) to produce documents or to give evidence;
                          § conduct hearings at which witnesses are under a statutory compulsion to give evidence (subject to appropriate restrictions on the use of self-incriminating evidence),
                          § receive and use the product of telephone intercept and listening devices, obtained by other law-enforcement agencies;
                          § institute prosecutions for contempt;
                          § disseminate relevant information to other law enforcement and regulatory and fiscal agencies; and to
                          § deploy integrity testing and drug testing, either on a random or targeted basis.

                              In some areas this will require the amendment of legislation relating to those governmental agencies which are subject to secrecy provisions; in other areas, memoranda of understanding will be required in order to establish a suitable protocol for the provision of information.

                              Electronic surveillance is the principal ally which any such agency has, along with sophisticated intelligence and financial analysis. It does however come at a high capital cost, and to be effective it needs to keep up with current developments. It is capable of being deployed by a small number of investigators and technical experts, but it has substantial demands which need to be met in terms of monitoring, enhancement, analysis, and production of transcripts. It has a special value insofar as it promotes a mindset that places an emphasis upon evidence based inquiries, and in so far as it allows no let-out for those who are caught on audio or video tape. In this respect it is an essential tool for integrity testing, but it is also a means of encouraging the practice of building cases upon hard evidence instead of upon suspicion of guilt.

                              The resources required do not cease with the conferral of investigative powers of the provision of technical equipment. They are of no value unless sufficient human resources are also provided. For any such agency to be effective it will require experienced investigators, lawyers, surveillance operatives, technical experts, intelligence and financial analysts, and general support staff. Of critical importance will be the establishment of a registry, and an IT system that can record and permit ready access to the intelligence and documents which are received and stored, that can be secured against external access, and that can provide an audit trail.

                              Equally of importance is the establishment of a system for counter intelligence, and for the security of all records, as well as that of the premises themselves. No less important is the need for accountability within the agency for confidentiality, security, and respect for fundamental privacy rights which can only be infringed where the need for a proper investigation warrants.

                              Moreover there needs to be a command structure of the kind that was adopted by the Royal Commission, which had at the head of the pyramid a Commissioner and a senior officer who could perform a coordinating and directing roll over the individual operations which were entrusted to the separate investigating teams, in a way that prevented inappropriate overlap and that allocated surveillance and similar resources on a needs basis.

                              The recruitment of staff with proven integrity is obviously essential. In order to avoid potential conflicts it will generally be desirable to recruit or to accept secondments from outside the local Service. While it is not always easy to pry competent staff from other Services there are in fact benefits for them in relation to the improved professionalism of those officers when they return to their home Service, and also in relation to their capacity to attack cross-border or national crime syndicates.

                              (b) Support for Whistle Blowers and Protected Witnesses

                              One of the greatest obstacles for the discovery of police corruption and misconduct has been the poor treatment, and limited support for internal informants. Unless their information is properly received and investigated, and unless they are fully supported and encouraged in that role by senior officers, and ensured of job continuity and career advancement, then a formidable obstacle is placed in the way of police accountability. In particular a practice, of the kind which had become somewhat entrenched in New South Wales, of repaying whistleblowers with investigations into claims as to their own misconduct, which were often generated by police affected by their disclosures, or by their associates, must be avoided.

                              The support which is needed involves much more than mere declarations of support and promises of job security. Any effective system will call for a dedicated unit within the Service of officers of some experience and rank who are committed to the cause, who are independent of the Internal Affairs Command, and who are able to call on external assistance in the form of counsellors and the like. They need to be familiar with the stresses and pressures that can be applied to whistleblowers, and to be able to stamp on any interference with, or undermining of, the necessary strategies.

                              Similarly, there needs to be access to an effective witness protection program, which is sufficiently flexible to meet the needs of the case, which is not itself judgmental or punitive in its approach to the witness, which is prepared to support the witness as long as is needed, and which is able to facilitate a staged return to the community.

                              The resources need to be available, and used where appropriate in extreme cases, to secure an identity change, and there is a need to establish memoranda of understanding with other relevant governmental agencies in order to create a new identity, and to prevent future cross reference and tracing.

                              Witness protection is expensive, and is stressful for those who need its services, as well as for their families. The external agency and the Service must be prepared to provide such facilities, and to be accommodating, understanding and supportive of the measures that are needed. It cannot be the price of being a whistleblower or a protected witness that such a person ends up being burned. Any external agency or Service which takes any different view is failing in its duty to the community, as well as to the members of that Service.

                              7. Reserve Role for the Judiciary and Prosecution Services

                              The prosecution services and the Judiciary need to be understood as playing a very significant, although independent role in relation to police accountability. Very often in the past, insufficient regard has been paid to the extent to which police have manipulated the justice system, either by protecting favoured groups or individuals, or by falsifying evidence, or by paying, at best, lip service to procedural safeguards for ethical and lawful investigations.

                              It is the fact that police operate within the shadow of the courts. Once it becomes apparent that breaches of the rules which are in place for the proper use of investigative powers, for the conduct of interviews, or for identification procedures, and the like, are being tolerated or excused, some police will see their way clear for the continuation, and even expansion, of improper practices.

                              Perhaps the best example of this was the somewhat naive and trusting acceptance by the courts of police evidence in relation to “oral confessions”, and unsigned records of interview, in which admissions were attributed to an accused, prior to the introduction of compulsory electronically recorded interviews. This kind of evidence was almost invariably accepted, notwithstanding the barrage of complaints from prisoners, and from defence lawyers, as to the practice of certain police to manipulate confessions, and to plant weapons or other inculpatory exhibits on suspects. In some cases this was done in the honest belief that the suspect was guilty; in other cases it was a technique used to deal with those who did not cooperate in corrupt arrangements, or who presented a threat to those criminals who were subject to the umbrella of protection.

                              Prosecutors and Judges should not overlook the potential for these nefarious practices, in that much can be said, or done, by police outside the period for official questioning, to "persuade" a suspect to confess when he or she subsequently participates in a formal recorded interview. Similarly there is a good deal of potential for fingerprints and DNA to be lifted and subsequently introduced into a crime scene, just as there is potential for a witness to be "assisted", in advance of an identification parade. In none of these instances will the convincing appearance of a crime scene video, forensic testing, or the recording of an interview or identification parade, guarantee their veracity or reliability.

                              As a consequence, both Judges and Prosecutors have an independent role to play in keeping an open mind, and being astute to ensure that any apparent irregularity in these, or in other similar investigative steps, are properly considered and, if found wanting, reported to the appropriate authority.

                              Similarly, the exercise of the available powers to issue warrants for searches, for the use of listening devices and telephone intercepts, for the taking of forensic samples, for the conducting of intimate searches, and for the extension of interview detention periods, should not be a mere matter of form. Careful consideration as to the existence of reasonable cause is required.

                              Care is similarly required where what is in issue is the discretionary admission of evidence which had been obtained unlawfully, but whose tender is pressed by reference to the public interest in securing a conviction for a serious offence. More than lip service to the relevant discretionary considerations is required; otherwise the sanctions for non-compliance with the law will be progressively and significantly watered down.

                              These obligations apply to Prosecutors as much as they do to Judges, since it is not the task of the former to secure convictions at any cost. Apart from the need to consider carefully the matters identified, they also have an obligation to ensure that police are not holding back evidence which is inconvenient to their case, or which might affect the lawfulness with which tendered evidence was obtained. They also have a role, in this respect, which is truly independent of the Service, as well as ethical obligations as members of the legal profession, not to permit prosecutions to become the occasion for a miscarriage of justice, where they are on notice of circumstances that might cause that to be the case. That extends to ensuring that there has been proper police disclosure of all relevant documents, and information concerning the case.



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