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How to make a complaint
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We know it's hard to make a complaint but it means an independent person will hear your story.

If you're having trouble with it, get help from a youth worker at your local youth centre or council, or an adult you trust.

When you make a complaint about a police officer, be sure to include as much information as possible:

  • your name
  • your phone number
  • your address
  • where you were when police treated you badly
  • what time it was
  • the names or badge numbers of the police involved or a description of what they look like
  • the station that they were from
  • what happened
  • names of any witnesses
  • sign it and put the date on it

If you don't have all the information, just include what you do know. Even if you're not sure about some things, call the NSW Ombudsman's Office to talk about it.

Make the complaint as soon as possible after the incident.

Send your complaint to:

NSW Ombudsman's Office
580 George Street, Sydney 2000
Tel: 9286 1000
Free call: 1800 451 524
Email: nswombo@nswombudsman.nsw.gov.au


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The information contained on this page is not legal advice. If you have a legal problem you should talk to a lawyer before making a decision about what to do. The information on this page is written for people resident in, or affected by, the laws of New South Wales, Australia only.

most recently updated 1 February 2000