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Telephone Advice and Information
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Legal Aid HelpLine

The Legal Aid HelpLine is a toll free NSW wide telephone information and advice service open from 9am to 5pm Monday to Friday. All calls to our Legal Aid HelpLine are answered by information officers who can explain:
  • legal aid policies and services
  • how to apply for legal aid
  • how to get help with your legal problem

We also give referrals to other services and will answer simple legal questions.

Family and civil law advice is available from Legal Aid HelpLine lawyers if a caller can’t get into a legal aid office because of the following reasons:
  • disability
  • distance
  • severe disadvantage
  • the matter is considered urgent.
Telephone 1800 806 913 or TTY 1800 243 434

Legal Aid HotLine for Under 18's

We also have a toll free telephone service for children and young people called the Legal Aid HotLine for Under 18's. Experienced criminal lawyers with expertise in juvenile justice, provide legal advice to young people who have committed or are suspected of committing an offence. The service operates from 9am to midnight Monday to Friday and 12 noon to midnight on weekends.
Telephone 1800 10 18 10




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The information contained on this page is not legal advice. If you have a legal problem you should talk to a lawyer before making a decision about what to do. The information on this page is written for people resident in, or affected by, the laws of New South Wales, Australia only.

most recently updated 22 June 2000