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New South Wales Industrial Relations Commission
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ARMAGUARD, NSW ROAD CREW ENTERPRISE AWARD 2002-2005
  
Date10/11/2002
Volume336
Part6
Page No.
DescriptionAIRC - Award of Industrial Relations Commission
Publication No.C1319
CategoryAward
Award Code 1216  
Date Posted10/10/2002

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BEFORE THE INDUSTRIAL RELATIONS COMMISSION

(1216)

SERIAL C1319

 

ARMAGUARD, NSW ROAD CREW ENTERPRISE AWARD 2002-2005

 

INDUSTRIAL RELATIONS COMMISSION OF NEW SOUTH WALES

 

Application by Mayne Group Limited trading as Mayne Logistics

 

(Nos. IRC 1802 and 2186 of 2002)

 

Before Commissioner Connor

15 May 2002

 

AWARD

 

TABLE OF CONTENTS

 

Clause No.          Subject Matter

 

30.       Anti-Discrimination

37.       ATM Section

32.       Bereavement Leave

21.       Branch Crewing Levels

9.         Carry Limits

38.       Chain of Responsibilities

27.       Confidentiality

29.       Declaration

26.       Discipline & Conduct

28.       Duration

3.         Duress

22.       Employee Meetings

4.         Employment Conditions

10.       Flexible Crewing

5.         Grievance and Dispute Procedure

7.         Hours

34.       Incidence

39.       Leave Reserved

25.       Licences

12.       Lunch on Car Allowance & Lunch Break Allowance

11.       Meal Breaks

8.         Overtime

1.         Parties to the Enterprise Award

20.       Pay Day

31.       Personal/Carer’s Leave

35.       Personal Insurance

15.       Recall

33.       Redundancy

13.       Rostered Day Off

16.       Rostering - Metropolitan

14.       Shiftwork

23.       Sick Leave

24.       SRA / Coin Vending  & Payphone Collections

36.       Supported Sites

2.         Title of Enterprise Award

19.       Training

18.       Transfer & Appointment of Employees - Metropolitan

17.       Uniforms

6.         Wages Rates & Classification

Annexure 1 - Country

Annexure 2 - Armaguard NSW Uniform Regulations

Annexure 3 - Code of Conduct

 

1.  Parties to the Enterprise Award

 

(a)        This Enterprise Award is made pursuant to the provision of Division 1 - Awards Generally of Part 1 - Awards of Chapter 2 Employment, of the Industrial Relations Act 1996.  The Enterprise Award shall commence from the beginning of the first pay period to commence on or after 15 May 2002 and shall be binding on Mayne Group Limited, trading as Armaguard NSW, ABN 56 004 073 410 (the Company) at the branches listed below, the Transport Workers' Union of Australia, New South Wales Branch (the Union) and the employees of the company employed at the named branches in the classification of Road Crew / Guards and associated employees covered by the Transport Industry - Armoured Cars, &c. (State) Award (‘the Parent Award’).

 

(b)        The following branches are covered by this Enterprise Award (Provided that other branches which may be operated from time to time by the Company will also be covered):

 

Metropolitan Branches

 

Gosford, Artarmon, Wollongong, Rosebery, ATM Section, Kingsgrove, Newcastle, Smithfield, Redfern, Penrith, Bankstown.

 

Country Branches (subject also to Annexure 1)

 

Grafton, Port Macquarie, Tamworth, Orange, Wagga Wagga, Bateman’s Bay.

 

2.  Title of Enterprise Award

 

This Enterprise Award shall be known as the Armaguard, NSW Road Crew Enterprise Award 2002 - 2005.

 

3.  Duress

 

The parties to this Enterprise Award state that this Enterprise Award was not entered into under any duress from any party.

 

4.  Employment Conditions

 

(a)        The General terms and conditions of the Transport Industry - Armoured Cars, &c. (State) Award (Parent Award), excepting where specific conditions are contained in this Enterprise Award, shall apply to all employees party to this Enterprise Award.  This Award will prevail to the extent of any inconsistency between it and the Transport Industry - Armoured Cars &. (State) Award.  Where this Award is silent on any matter then the prevailing provisions of the parent award shall apply.

 

(b)        In the event of the need for changes to equipment, technology or work practices the Company will liaise with the Union at the earliest practical time and allow for full consultation and negotiation of any such change.  Employees and the Union agree to co-operate with the implementation of such technology.

 

Existing employees as at the date of the making of this Award may nominate to be paid by Electronic Funds Transfer.  Employees employed after the date of the making of this Award will be paid by Electronic Funds Transfer.

 

5.  Grievance and Dispute Procedures

 

(a)        It is agreed that the provision of uninterrupted quality service to clients is of paramount importance to the long-term benefit of both the company and employees.

 

(b)        In the event of a question, grievance, dispute or other difficulty arising, the following actions are to be taken, in turn, until the matter is resolved.  The time listed beside each step, is a guide to the maximum time, which should normally apply to each step, before escalation to the next level.  For serious and pressing safety issues, the time may be shorter.  For less pressing or complex issues, the time allocated to each step may be longer.  Should a solution to the difficulty not be readily agreed, consultation is to occur on each occasion, with regard to timing of escalation to the next level.

 

(i)         The matter shall first be discussed between the relevant employee and the supervisor. In some cases, (a general rather than individual question) it may be appropriate for the delegate to be involved at this stage. (2 days)

 

(ii)        The employee’s delegate shall consult with the branch manager on the matter. (2 days)

 

(iii)       Appropriate senior management personnel shall be briefed and shall seek to resolve the matter. (2 days)

 

(iv)       The delegate shall brief his/her Union organiser.  Discussions will then take place, involving some or all of the following, as appropriate:

 

(a)        Delegate

 

(b)       One or two other employee representatives

 

(c)        Branch Management

 

(d)       Senior Management

 

(e)        Union officials. (2 days)

 

(v)        Any matter which cannot be resolved, may be referred by either party to the Industrial Relations Commission of New South Wales.  Any decision by the Commission shall be accepted by the parties as final, subject to any appeal process which may be instituted by either party.

 

(c)        It is expected that the majority of questions and grievances will be resolved at branch level, with appropriate action under steps (i) and (ii) of sub-clause b.

 

(d)        The commitment of all parties to this procedure, should result in the satisfactory resolution of all difficulties without the need for Industrial action, with threatens our ability to service our customers.

 

(e)        Pending the resolution of any matter in accordance with this Disputes Settlement Procedure, work shall continue without disruption.  The circumstances which applied immediately prior to the dispute arising, shall, as far as practically possible, apply until final resolution of the matter.

 


6.  Wage Rates and Classification

 

 

 

Wage On

Wage at 1st

Wage at 2nd

Wage at 3rd

 

 

Classification

Ratification

Anniversary

Anniversary

Anniversary

Application

Pre-Requisites

 

$

$

$

$

 

 

CASUAL

 

 

 

 

 

 

Trainee -

16.07

16.71

17.55

17.55

12 months minimum.

* Successfully complete selection requirements.

Armoured and

 

 

 

 

 

* 1AB Security Licence.

Non-

 

 

 

 

 

* Road Crew Induction, Training & Assessment.

Armoured

 

 

 

 

 

* Firearms Accreditation.

(12 months)

 

 

 

 

 

* Class 1 Drivers Licence (motor vehicle).

 

 

 

 

 

 

* Ideally Class 3 Drivers Licence (within 3 months).

Roadcrew -

18.82

19.57

20.55

20.55

a. All ex-trainees.

* Successfully complete all probationary requirements.

Armoured and

 

 

 

 

b. Other armoured vehicle duties, e.g. courier, yard

* Roadcrew Training Course and Firearms

Non-

 

 

 

 

person, guard etc.

Re-accreditation.

Armoured

 

 

 

 

c. Third Man.

* Class 3 Drivers Licence.

 

 

 

 

 

d. Armoured vehicle driver/passport.

* ATM Operator Course (appropriate current modules).

 

 

 

 

 

e. Custodian of keys, documents, etc.

* On-the-job training and assessment of ATM

 

 

 

 

 

f. ATM cash replenishment, Settlement or Malfunction

Operators.

PERMANENT

 

 

 

 

 

 

Grade 1

15.51

16.13

19.94

16.94

a. 3 months minimum service as a casual.

*Successful completion of all probationary.

 

 

 

 

 

b. courier, yard person, guard, etc.

requirements as demonstrated in a formal

 

 

 

 

 

c. Third Man.

Assessment.

 

 

 

 

 

d. Armoured vehicle driver/passport.

* Roadcrew Training Course and Firearms

 

 

 

 

 

e. Custodian of keys, documents etc.

Re-accreditation.

 

 

 

 

 

 

* Class 3 Drivers Licence.

Grade 2

18.76

19.51

20.49

20.49

3 months as grade 1

* Successfully complete all relevant Grade 1

 

 

 

 

 

 

requirements including firearms Accreditation.

 

 

 

 

 

 

* Non-armoured whilst performing Armoured duties

 

 

 

 

 

 

and holds Class 3 Licence.

Grade 3

19.88

19.64

20.62

20.62

Higher duties for ATMs, Despatch, Yard Trainers (max

*Successfully complete all earlier prerequisites

 

 

 

 

 

2 trainers per yard), etc with appropriate training.

 

 

Shift Work

Wage On

Wage at 1st

Wage at 2nd

Wage at 3rd

 

 

Classification

Ratification

Anniversary

Anniversary

Anniversary

Application

Pre-Requisites

NTM Section

$

$

$

$

 

 

Permanent

 

 

 

 

 

 

ATM Response

19.97

20.66

 

 

Responsible for training of employees &

* Successfully complete all requirements

Operator

21.69

22.55

23.67

23.67

assisting in procedure development.

associated with Clause - 6 Wage

 

 

 

 

 

 

Rates and Classifications.

 

 

 

 

 

 

* Armaguard train the Trainer Course.

 

 

 

 

 

 

 

 

Permanent

Wage On

Wage at 1st

Wage at 2nd

Wage at 3rd

 

 

Non-Armoured

Ratification

Anniversary

Anniversary

Anniversary

Application

Pre-Requisites

And Payphone

 

 

 

 

 

 

Collectors

$

$

$

$

 

 

Non-Armoured

15.51

17.16

18.82

20.49

a. 3 months minimum service as a casual.

* Successful completion of all probationary

Guard

 

 

 

 

b. Non-armoured vehicle duties, e.g. Overt

requirements as demonstrated in a

 

 

 

 

 

and covert.

formal assessment.

 

 

 

 

 

c. Custodian.

* Roadcrew Training Course and Firearms

 

 

 

 

 

 

Re-accreditation

 

 

 

 

 

 

* Class 3 drivers Licence

 

 

 

 

 

 

* Permanent non-armoured guard/covert

 

 

 

 

 

 

(exclude Class 3 Licence)

Payphone

15.51

17.16

18.82

20.49

New employees

* Successful completion of all probationary

Collector

 

 

 

 

 

requirements as demonstrated in a

 

 

 

 

 

 

formal assessment.

 

 

 

 

 

 

* Roadcrew Training Course and Firearms

 

 

 

 

 

 

Re-accreditation

 

 

 

 

 

 

* Class 3 drivers Licence

 

 

 

 

 

 

* Permanent non-armoured guard/covert

 

 

 

 

 

 

(exclude Class 3 Licence)

 

 

 

 

 

 

 

 


The aforementioned hourly wage rates for classifications, shall apply from beginning of the first pay period to commence on or after 15 May 2002.

 

(a)        These wage rates are inclusive of all allowances, with the exception of those provided for separately in this Enterprise Award.  The rates are fixed for the term of the Enterprise Award and shall not be adjusted, save for a specific order on the Company by the Industrial Relations Commission of New South Wales.  The weekly wage is calculated on a thirty-eight (38) hour week.

 

(b)        Employees (except trainees) engaged in duties covered by Casual Roadcrew and Grades 2 and 3, shall be paid at the rate appropriate to duties rostered each day.  Where mixed duties occur, the rate applicable to the duties required for the longest period of the shift shall apply.

 

(c)        A daily allowance of $3.20 per rostered shift will be paid for First Line Response (FLR) dedicated metropolitan branch crew, excluding NTM section employees.

 

(d)        Twelve (12) months from registration, a 4% wage increase will be paid.  Providing a minimum of thirty percent (30%) of three person armoured jobs, are converted to two person both exiting the vehicle and with best endeavours to achieve forty-five percent (45%).

 

In determining job numbers for this purpose, NTM; one in one out and non-armoured jobs are not to be counted.

 

(e)        Twenty-four (24) months from registration, a 5% wage increase will be paid.  Providing a minimum of sixty percent (60%) of three person armoured jobs, are converted to two person with both exiting the vehicle and with best endeavours to achieve seventy-five percent (75%).

 

In determining job numbers for this purpose, NTM; one in one out and non-armoured jobs are not to be counted.

 

(f)         The manner in which to determine the percentages to trigger the pay increases shall be:

 

If the sum total of all jobs in the Armaguard business is taken as 100% of all jobs then the percentage of jobs required to trigger the wage increases is; 100% minus the percentage of jobs in the NTM, Non-Armoured or one person out of an armoured vehicle. eg; 100% (being all jobs)

 

17% (being all jobs in the NTM, Non-Armoured or one person out)

= 83% (this would be the figure of which thirty percent and sixty percent of jobs required to trigger the anniversary increases would be calculated. i.e. 30% and 60% of 83%)

 

As a monitoring mechanism for the percentages of two out jobs a committee will be established and meet on a three monthly basis.

 

(g)        If there are insufficient number of two person designed vehicles available to perform the number of two person crew jobs as specified in (d) and (e) then the appropriate wage increase will be paid.

 

In the event that legislative or judicial variations prohibit the introduction or ongoing use of two person vehicles Mayne Logistics Armaguard will provide the following increases in lieu of the prescribed increases as set out above in Clause 6 - Wages.

 

3% 1st Anniversary

3% 2nd Anniversary

 

(h)        A daily allowance of $10.85 will be paid to NTM employees engaged in work which is classified as "second line maintenance" work and who are contracted to Mayne Logistics Armaguard via either a second line provider or a Mayne Logistics Armaguard customer.

 

7.  Hours

 

(a)        The ordinary hours of work shall be limited to eight hours on any one (1) day, Monday to Friday inclusive, between the hours of 5am and 10pm except for employees who were employed prior to the 11th November 1999, whose spread of hours shall be 5am - 8pm and who can volunteer to work between 8pm to 10pm, overriding limitations of Clause 7(b) in this regard.  If not enough volunteers, the Company can recruit new employees who will work within this spread of hours.

 

In the event of the Company securing the contract for the Royal Easter Show, these above provisions will also function including Saturday and Sunday during this event overriding the limitations in Clause 7 (b).

 

(b)        Permanent Employees - Starting times for permanent employees employed as at the 11th November 1999 may be at any time between 5am and 11.30am, provided that for pre-October 1994 permanent employees the latest starting time shall be 10am.   The maximum variation in starting times for such individual employees for a week shall be two (2) hours. Permanent employees appointed after the 11th November 1999 may be rostered to commence work as requested within spread of hours.

 

(c)        Permanent Part - Time Employees - Permanent part time employees shall be employed under the terms of the Award, (as amended by this Enterprise Award) except that start times shall be variable within the spread of hours provided that for employees appointed to permanent positions prior to 16th December 1987, who revert to part-time status, the minimum hours shall be twenty-four (24) over three (3) days.  Pre-October 1994 employees reverting to part time work, are guaranteed a minimum hours spread over three (3) days, with a minimum of six (6) hours per start.  Post October 1994 employees are guaranteed a minimum of twenty (20) hours over not less than three (3) days, with a minimum of four (4) hours per start.

 

(d)        Casual Employees - Irrespective of hours worked, casual employees shall be paid for minimum hours for each start as follows:- six (6) hours for employees employed prior to October 1994 and four (4) hours for subsequent employees. Shifts of less than six (6) hours duration shall only be rostered where there are clear efficiencies available through doing so.

 

Any difficulty in the application of this clause will be subject to the Grievance and Dispute Procedure.

 

8.  Overtime

 

Overtime rates under this Enterprise Award will be:

 

(a)        Monday to Friday

 

(i)         Within spread of hours

 

first two (2) hours / ordinary time. This will change to first hour / ordinary time three (3) months after signing of this Award.

 

subsequent hours / time and one half.

 

(ii)        Outside spread of hours

 

all hours / time and one half.

 

(b)        Saturday

 

(i)         Within spread of hours - 5am to 8pm

 

First eight (8) hours / ordinary time

 

all subsequent hours / time and one half

(ii)        Outside spread of hours

 

all hours / time and one half

 

(c)        Sunday and Public Holidays

 

(i)         Within spread of hours - 5am to 8pm

 

first eight (8) hours / time and one quarter

 

all subsequent hours / time and one half

 

(ii)        Outside spread of hours

 

all hours / time and one half.

 

(iii)       Christmas Day / Good Friday

 

all hours double time.

 

(d)        Limitation of Overtime

 

(i)         An employee who is required to work for any period amounting to twelve (12) hours or more from the time of commencing work, shall be granted a respite and shall be entitled to absent himself/herself from work until he/she has had eight (8) consecutive hours off duty, without loss of pay, for ordinary working time occurring during such absence.

 

In the cases of emergency as herein defined, the said twelve hours referred to in subclause (i) of this clause, may be exceeded by not more than one hour.  Emergency in this subclause shall mean periods in which excess cash or bullion, which has been delayed by circumstances beyond the control of the employer, needs to be transported within a limited period of time and where extra labour is not available to carry out the necessary work.

 

9.  Carry Limits

 

Non-Armoured Operations will be in Accordance with Company insurance requirements and the Cash Transportation (Non-Armoured Vehicles) Interim Award or any variation of cash limits as varied by this award.

 

10.  Flexible Crewing

 

All current jobs at the commencement of this agreement will be two person jobs with the two people working out of the two person designed vehicle unless a Security Site Survey specifies differently.

 

Two person out jobs shall be defined as two person out of a two person vehicle, or two persons out of a two person vehicle with an escort, or two persons out of a two person vehicle with any other crewing level that a site assessment may determine is applicable for that job.

 

Two persons out of a two person vehicle shall only be carried out where the technology required to safely operate two persons out is working. The company agrees to notify the employees immediately if such technology fails.

 

All depots will have the opportunity to work two crew operations with both crew exiting the vehicle.

 

Any issues about the classification of jobs are to be referred to the branch classification committee for resolution. 

 

The role of the branch classification committee will be to meet when a road crew member believes that a site is not suitable for two person out operations.

Such issues will follow the course of action detailed below for resolution:

 

Escalation of disputed site occurs via Table "A":

 

Table "A"

 

Dispute referred to:

Time limit

 

 

The Branch Manager

1 Day

The Classification Committee Branch

2 Days

The Regional Manager

2 Days

The IRC via the Grievance and Dispute

 

Procedure (Clause 5)

 

 

Should Management not investigate the disputed site within the five (5) day time limit then the job will revert to being a three-person crew job.

 

NOTE: The IRC and disputes process is outside the Company’s control and the time limit does not include the time involving the IRC.

 

For the purposes of providing for consultation on the implementation of two person crew work a Consultation Committee will be established at each branch.

 

In the first instances the site assessment will determine the manner in which work will be performed. Branch staff will have access to review the existing Security Site Surveys. 

 

All sites being serviced by a three person crew at the date of this Award will be considered eligible for being performed by a two person crew.  All sites being serviced by a three person crew and a support person at the date of this Agreement will be considered eligible for being performed by a two person crew and a support person.

 

The Branch Consultative Committee shall comprise of two management representatives and two road crew representatives.

 

As two person runs are established, details of the proposed run will be provided to members of the consultative committee seven (7) days prior to the first day the run is to operate.  Any concerns over the application of two person crewing at an identified site are to be handled in accordance with this clause’.

 

Meetings of the Consultative Committee shall be convened as required.

 

Where a disagreement occurs about a site assessment then the matter will be discussed with the person who did the site assessment.  Should the matter not be resolved then it will be dealt with in accordance with Table "A" or if necessary subsequently in accordance with the Grievance and Dispute Procedure.

 

Existing employees are to give one (1) months notice, in writing to withdraw from the two crew out operations.  The withdrawal of voluntary status will not be used as an industrial tool nor will it be withdrawn en masse by employees.

 

Rostering of two crew vehicle, with both exiting the vehicle, is to be on a voluntary basis for existing employees (as at the 8th April 2002).

 

Rostering for two crew operations for new employees will be non-voluntary.

 

Roadcrew employees working on two person crew operations will be paid an allowance of $2.03 per hour.  This allowance will also be applicable to country employees working on specialised two person crew vehicles provided that the existing arrangement for country two person crews of one in and one out continue with existing vehicles.

 

One (1) ‘Benefon’ GPS mobile phone and one (1) portable hand held radio with duress will be made available, per two person crew vehicle with both crew exiting the vehicle.  This is to be reviewed in 6 months time.  The Company requires that both systems must be activated to gain the required response.  More detail will be contained in the training program and manual.

 

The country operations will be treated in the same way as the metropolitan region; i.e. when three crew jobs are converted to two crew jobs with both crew exiting the vehicle the appropriate style of vehicle will be deployed.

 

A two crew vehicle with both exiting the vehicle will be introduced to Orange within three months of commencement of the Award and to Grafton and Port Macquarie within six months.

 

Management’s intention is to convert current three crew jobs to two crew out jobs to facilitate the introduction of the above vehicles.

 

11.  Meal Breaks

 

A meal break of thirty (30) minutes shall be taken by the employee between the hours of 11.00am and 2.30pm provided that employees shall not work more than six (6) hours without a meal break.

 

In the event of Clause 7 (a) being utilised, by mutual agreement the meal break shall be taken at an agreed time.

 

12.  Lunch on Car Allowance & Lunch Break Allowance

 

A Lunch On Car Allowance of $12.00 shall be paid for Armoured Vehicle Operators, as follows:

 

(a)        Pre-October 1994 full-time permanent employees on each day worked, Monday to Friday.

 

(b)        All post-October 1994 full-time permanent employees plus all part-time and casual employees, on each occasion the employee is required to remain in the vehicle for the lunch break.

 

(c)        The 15 minute Lunch Break Allowance provided for in Judge Peterson’s finding of 23 September 1992 for Wollongong Branch employees, shall not be payable provided that any pre October 1994 permanent employee shall continue to receive the allowance at the rate of $14.57 per week while employed at the Wollongong Branch, unless agreement is reached by the parties to cease this arrangement.

 

13.  Rostered Days Off

 

Each permanent full time employee shall receive an RDO after working a forty (40) hour week with two (2) hours per full work week accumulating to provide one RDO each four (4) weeks.  Employees will receive pay for a thirty-eight (38) hour week at the hourly rate prescribed by Clause 6.

 

Employees may redeem for cash accrued Rostered Days Off twice annually in June and December. The maximum redemption will be five (5) days at any occasion.

 

14.  Shift Work

 

Should shiftwork be required during the life of this Enterprise Award, negotiations will be conducted on the conditions to apply, leading to submission for registration of a Variation to this Enterprise Award.

 

15.  Recall

 

A recall can only occur after at least sixty (60) minutes has lapsed after such employee has ceased normal work.  An employee recalled for work shall be paid for a minimum of hours, as follows.

 

(a)        Monday to Friday - three (3) hours at the appropriate rate of pay prescribed at Clause 8.

 

(b)        Saturday, Sunday and Public Holidays - four (4) hours at the appropriate rate of pay prescribed at Clause 8.

 

16.  Rostering - Metropolitan

 

(a)        Changes to runs, which result from efficiencies sought through this Enterprise Award, shall be implemented in consultation with at least the delegate and/or co- delegate or other nominated employee in each yard.

 

(b)        Rostering of employees to duties shall be a management responsibility, however, the delegate or co-delegate shall be consulted when roster changes are required or contemplated.

 

(c)        Rosters shall be displayed on the Road Crew notice board with a minimum of seven (7) days’ notice for each shift.

 

(d)        Week-End Rosters

 

(i)         Weekend work is to be made available to employees on a rotational basis between branches.

 

(ii)        The branch sequence for this rotation shall be; Smithfield, Artarmon, Rosebery, Kingsgrove, Penrith, Newcastle, Wollongong, Gosford, Bankstown.

 

(iii)       Employees from all branches shall indicate their availability for week-end work by placing their name on a list on the Road Crew notice board by mid-day each Monday for work on the following week-end.

 

(iv)       This list shall permit indication of availability by day.

 

(v)        Commencing with the "duty branch" employees shall be allocated to available work.  Should there be insufficient employees from that branch to fill available positions, remaining positions shall be filled from the next branch on the rotation list and so on until all positions are filled.

 

(vi)       The branch from which the final position was filled shall become the first branch on the rotation the following week.  Employees from this branch shall only be offered weekend work on this following weekend if:

 

they were available for weekend work the previous week;  and

 

they did not work on the previous weekend, provided that where an employee did not work on the previous weekend due to annual leave, they shall not be penalised under this provision.

 

(vii)      Any employee who is absent on sick leave on a Friday shall be ineligible for work on the weekend immediately following, even if rostered for such work.

 

(viii)     An employee who is offered weekend work at short notice, but refuses such work shall not suffer any penalty.

 

17.  Uniforms

 

(a)        The following uniform items are to be provided by the Company to armoured vehicle personnel.

 

Shirts

Trousers

Jacket

Jumper

Trouser Belt

Belt Clips

Shorts

Ties

Socks

Gun Belt

 

Rain Coats (where required)

Hats (if worn by individual employees)

 

(b)        Uniforms are to be maintained and worn in a neat professional manner as specified in the Armaguard NSW Employee Code of Conduct and the Armaguard Uniform Regulations, a copy of which is attached as Annexure 2 to this Enterprise Award.

 

(c)        Non-Armoured employees will be paid a clothing allowance of $5.75 per week in respect to the laundering and maintenance of personal clothing.

 

18.  Transfer & Appointment of Employees Between Metropolitan Branches

 

(a)

 

(i)         When a permanent vacancy exists in a metropolitan branch, applications will first be called from permanent and permanent part time employees with the relevant experience, from other metropolitan branches.

 

(ii)        Permanent employees with less than twelve (12) months service, at the closing date for the vacancy in their current branch, are not eligible to apply for transfer.

 

(iii)       From the suitable applicants, transfers will be approved on the basis of merit, taking into account years of service and experience.

 

(iv)       Resulting vacancies will be offered in the same manner until all positions have been filled.

 

(v)        If no permanent staff apply to transfer to a vacant permanent position, casuals who have applied for the position will then be considered.  These vacancies will then be filled following the procedure detailed in Clause 19 (c) and (d).

 

(b)        Because of the chain reaction created by this transfer method, temporary transfers will sometimes be necessary at short notice to meet operational requirements while the transfer system takes it's course.  The Company will have the right to temporarily change the place of work of an employee for up to four (4) weeks while the agreed transfer procedure is in operation.

 

(c)        For the appointment of casual employees to permanent vacancies, each Branch will have a consultative panel consisting of at least a Branch Manager and a Branch Delegate.  The consultative panel will assess suitability of applicants for permanent appointments to the Branch.

 

(d)        Positions available for new permanent and part-time employees shall be advertised internally in Armaguard and at the discretion of the Company, may also be advertised externally.  Where an internal and external applicant are of equal standing, the internal applicant will be selected.  Such appointment will result from assessment by the consultative panel.

 

(e)        During a three (3) months probationary period, the consultative panel will assess the suitability of the casual employee for current and ongoing employment.  This three (3) month probationary period may be extended by a further three (3) months by the consultative panel, in extenuating circumstances.

 

19.  Training

 

Training will be provided to employees as required to develop and enhance skills and competencies.  Annual refresher training will also be provided to all employees covering key aspects of their duties, including security, weapon training and general development.

 

Training can apply on a Sunday at ordinary time for up to seven (7) hours, no more than four (4) times per annum.

 

20.  Pay Day

 

Employees shall be paid each week on the designated pay day, or at the termination of their casual employment.

 

21.  Branch Crewing Levels

 

(a)        Permanent and part-time crewing in each branch will be governed by the regular requirements of the lightest day.

(b)        The following positions are to be taken into account when determining permanent and part-time crew levels:

 

(i)         Armoured vehicle crews.

 

(ii)        Despatch Hand.

 

(iii)       Couriers (where required).

 

(c)        The number of part-time employees who form part of the minimum manning shall be determined through consultation on a branch by branch basis.

 

22.  Employee Meetings

 

(a)        Paid time will be provided for employee requested Branch meetings on the following basis:

 

(i)         Maximum of four (4) meetings per year.

 

(ii)        Maximum duration of paid time to be forty (40) minutes per meeting.

 

(iii)       Consultation is to occur between delegate and branch manager to determine a suitable meeting time.

 

(b)        Seven days notice is to be given to the company of any employee or delegates meeting for meetings to be held in paid time.

 

23.  Sick Leave

 

Sick leave shall be as per the Award except where overridden by Section 26 Minimum Sick Leave Entitlements of Division 2 - Particular Conditions of Employment in Awards of Part 1 - Awards of Chapter 2 - Employment of the Industrial Relations Act 1996.

 

24.  SRA / Coin Vending Collections and Payphone Collections

 

The parties will commit to the implementation of SRA / Vending Collection Services and payphone collections using one, two or three person crews, as deemed by the Company in consultation with the Union.  In the case of two person crews, both persons will exit the vehicle.

 

Examples of work include SRA, Changemaster, Wills and Coca-Cola.

 

A committee of management and delegates will be formed to review safety, vehicle technology, vehicle immobilisation and carry limits (as per insurance coverage).

 

25.  Licences

 

Casual employees engaged after 11 November 1999, will be required to pay their own licence renewals.  However, when an employee is appointed a permanent, the Company will pay the cost of future renewal of licences.

 

26.  Discipline and Conduct

 

(a)        It is agreed that all employees shall be subject to the Armaguard NSW Employee Code of Conduct, which shall be issued to all employees (Annexure 3).

 

(b)        Any dispute over the application of this clause shall be dealt with in accordance with Clause 5 - Grievance and Dispute Procedure.

 

27.  Confidentiality

 

(a)        All information provided to or otherwise obtained by employees regarding Armaguard operations, procedures, or any other matter is confidential and is not to be disclosed to any other person without the consent of the Company.

 

(b)        Similarly any information obtained about Armaguard clients, current or past, is to be regarded as confidential.

 

28.  Duration

 

The duration of this Enterprise Award will be three (3) years from the date of commencement of the Award, with the provision to commence new negotiations no later than nine (9) months prior to the end of its term.  In the event a new Enterprise Award has not been finalised, the terms of the Enterprise Award will remain in effect until a new agreement is finalised.

 

29.  Declaration

 

(a)        This Enterprise Award has been negotiated through extensive consultation between management, employees and the Union.  The content of the Enterprise Award has been canvassed widely with affected employees.  All parties are entering into this Enterprise Award with full knowledge of the content and effect of the document.

 

(b)        The parties declare that this Enterprise Award:

 

(a)        Is not contrary to the public interest;

 

(b)        Is not unfair, harsh or unconscionable

 

(c)        Reflects the interests and desires of the parties

 

30.  Anti-Discrimination

 

(a)        It is the intention of the parties bound by this award to seek to achieve the object in section 3(f) of the Industrial Relations Act 1996 to prevent and eliminate discrimination in the workplace.  This includes discrimination on the grounds of race, sex, marital status, disability, homosexuality, transgender identity, age and responsibilities as a carer.

 

(b)        It follows that in fulfilling their obligations under the dispute resolution procedure prescribed by this award, the parties have obligations to take all reasonable steps to ensure that the operation of the provisions of this award are not directly or indirectly discriminatory in their effects.  It will be consistent with the fulfilment of these obligations for the parties to make application to vary any provision of the award which, by its terms or operation, has a direct or indirect discriminatory effect.

 

(c)        Under the Anti-Discrimination Act 1977, it is unlawful to victimise an employee because the employee has made or may make or has been involved in a complaint of unlawful discrimination or harassment.

 

(d)        Nothing in this clause is to be taken to affect:

 

(i)         any conduct or act which is specifically exempted from anti-discrimination legislation;

 

(ii)        offering or providing junior rates of pay to persons under 21 years of age;

 

(iii)       any act or practice of a body established to propagate religion which is exempted under section 56(d) of the Anti-Discrimination Act 1977;

 

(iv)       a party to this award from pursuing matters of unlawful discrimination in any State or Federal jurisdiction.

 

(e)        This clause does not create legal rights or obligations in addition to those imposed upon the parties by legislation referred to in this clause.

 

NOTES -

 

(a)        Employers and employees may also be subject to Commonwealth anti-discrimination legislation.

 

(b)        Section 56(d) of the Anti-Discrimination Act 1977 provides:

 

“Nothing in this Act affects … any other act or practice of a body established to propagate religion that conforms to the doctrines of that religion or is necessary to avoid injury to the religious susceptibilities of the adherents of that religion.”

 

31.  Personal/Carer's Leave

 

(a)        Use of Sick Leave

 

(i)         An employee other than a casual employee, with responsibilities in relation to a class of person set out in (iii)(B) who needs the employee's care and support shall be entitled to use, in accordance with this subclause, any current or accrued sick leave entitlement provided for at Clause 24 - Sick Leave for absences to provide care and support for such persons when they are ill. Such leave may be taken for part of a single day. 

 

(ii)        The employees shall, if required, establish by production of a medical certificate or statutory declaration, the illness of the person concerned and that the illness is such as to require care by another person.  In normal circumstances, an employee must not take carer's leave under this subclause where another person has taken leave to care for the same person.

 

(iii)       The entitlement to use sick leave in accordance with this subclause is subject to:

 

(A)      the employee being responsible for the care and support of the person concerned: and

 

(B)       the person concerned being:

 

(1)        a spouse of the employee; or

 

(2)        a de facto spouse, who, in relation to a person, is a person of the opposite sex to the first mentioned person who lives with the first mentioned person as the husband or wife of that person on a bona fide domestic basis although not legally married to that person; or

 

(3)        a child or an adult child (including an adopted child, step child, a foster child or an ex-nuptial), parent (including a foster parent and legal guardian), grandparent, grandchild or sibling of the employee or spouse or de facto spouse of the employee; or

 

(4)        a same sex partner who lives with the employee as the de facto partner of that employee on a bona fide domestic basis; or

 

(5)        a relative of the employee who is a member of the same household.

 

Definitions -

 

(i)         "relative" means a person related by blood, marriage or affinity;

 

(ii)        "affinity" means a relationship that one spouse because of marriage has to blood relatives of the other; and

 

(iii)       "household" means a family group living in the same domestic dwelling.

 

(b)        Notice

 

An employee shall, wherever practicable, give the employer notice prior to the absence of the intention to take leave, the name of the person requiring care and their relationship to the employee, the reasons for taking such leave and the estimated length of absence.  If it is not practicable for the employee to give prior notice of absence, the employee shall notify the employer by telephone of such absence at the first opportunity on the day of absence.

 

(c)        Unpaid Leave for Family Purpose

 

An employee may elect, with the consent of the employer, to take unpaid leave for the purpose of providing care and support to a member of a class of person set out in  (a) (iii) (B) above who is ill.

 

(d)        Annual Leave

 

(i)         An employee may elect with the consent of the employer, subject to the Annual Holidays Act 1944, to take annual leave not exceeding five (5) days in single day periods or part thereof, in any calendar year at a time or times agreed by the parties.

 

(ii)        Access to annual leave, as prescribed in paragraph (i) above, shall be exclusive of any shutdown period provided for elsewhere under this award.

 

(iii)       An employee and employer may agree to defer payment of the annual leave loading in respect of single day absences, until at least five (5) consecutive annual leave days are taken.

 

(e)        Make-Up Time

 

(i)         An employee may elect, with the consent of the employer, to work "make-up time", under which the employee takes time off during ordinary hours, and works those hours at a later time, during the spread of ordinary hours provided in the award, at the ordinary rate of pay.

 

(ii)        An employee on shift work may elect, with the consent of the employer, to work "make-up time" (under which the employee takes time off ordinary hours and works those hours at a later time), at the shift work rate which would have been applicable to the hours taken off.

 

(f)         Rostered Days Off

 

(i)         An employee may elect, with the consent of the employer, to take a rostered day off at any time.

 

(ii)        An employee may elect, with the consent of the employer, to take rostered days off in part day amounts.

 

(iii)       Where the employer and employee agree, rostered days off may be accumulated which occur as a result of employees working in accordance with the provisions of this subclause.  These accumulated days may be taken at any time mutually agreed between the employer and the employee An employee may elect, with the consent of the employer, to accrue some or all rostered days off for the purpose of creating a bank to the drawn upon at time mutually agreed between the employer and employee, or subject to reasonable notice by the employee or the employer.

 

(iv)       This subclause is subject to the employer informing the union if it has members employed at the particular enterprise to its intention to introduce an enterprise system of RDO flexibility, and providing a reasonable opportunity for the union to participate in negotiations.

 

32.  Bereavement Leave

 

(a)        An employee, other than a casual employee, shall be entitled to up to two days bereavement leave without deduction of pay on each occasion of the death in Australia of a person prescribed in subclause (c) of this clause.  Where the death of a person as prescribed by the said subclause (c) occurs outside Australia the employee shall be entitled to two (2) days bereavement leave where such employee travels outside Australia to attend the funeral.

 

(b)        The employee must notify the employer as soon as practicable of the intention to take bereavement leave and will provide, to the satisfaction of the employer, proof of death.

 

(c)        Bereavement leave shall be available to the employee in respect to the death of a person prescribed for the purposes of personal/carer's leave as set out in subparagraph (B) of paragraph (iii) of subclause (a) of Clause 32 - Personal/Carer's Leave, provided that for the purpose of bereavement leave, the employee need not have been responsible for the care of the person concerned.

 

(d)        An employee shall not be entitled to bereavement leave under this clause during any period in respect of which the employee has been granted other leave.

 

(e)        Bereavement leave may be taken in conjunction with other leave available under subclauses (d), (e), (f), and (g) of the said Clause 32.  In determining such a request the employer will give consideration to the circumstances of the employee and the reasonable operational requirements of the business.

 

33.  Redundancy

 

(a)        Application

 

(i)         This clause shall apply in respect of full-time and part-time employees.

 

Notwithstanding anything contained elsewhere in this clause, this clause shall not apply to employees with less than one (1) year’s continuous service and the general obligation on employers shall be no more than to give such employees an indication of the impending redundancy at the first reasonable opportunity, and to take such steps as may be reasonable to facilitate the obtaining by the employees of suitable alternative employment.

 

(ii)        Notwithstanding anything contained elsewhere in this clause, this clause shall not apply where employment is terminated as a consequence of conduct that justifies instant dismissal, including malingering, inefficiency or neglect of duty, or in the case of casual employees, apprentices or employees engaged for a specific period of time or for a specified task or tasks or where employment is terminated due to the ordinary and customary turnover of labour.

 

(b)        Introduction of Change

 

(i)         Employer's duty to notify

 

(A)      Where an employer has made a definite decision to introduce major changes in production, program, organisation, structure or technology that are likely to have significant effects on employees, the employer shall notify the employees who may be affected by the proposed changes and the union to which they belong.

 

(B)       'Significant effects' include termination of employment, major changes in the composition, operation or size of the employer's workforce or in the skills required, the elimination or diminution of job opportunities, promotion opportunities or job tenure, the alteration of hours of work, the need for retraining or transfer of employees to other work or locations and the restructuring of jobs.

 

Provided that where the award makes provision for alteration of any of the matters referred to herein, an alteration shall be deemed not to have significant effect.

 

(ii)        Employer's duty to discuss change

 

(A)      The employer shall discuss with the employees affected and the union to which they belong, inter alia, the introduction of the changes referred to in subclause (i) above, the effects the changes are likely to have on employees and measures to avert or mitigate the adverse effects of such changes on employees, and shall give prompt consideration to matters raised by the employees and/or the union in relation to the changes.

 

(B)       The discussion shall commence as early as practicable after a definite decision has been made by the employer to make the changes referred to in subclause (i).

 

(C)       For the purpose of such discussion, the employer shall provide to the employees concerned and the union to which they belong all relevant information about the changes including the nature of the changes proposed, the expected effects of the changes on employees and any other matters likely to affect employees provided that any employer shall not be required to disclose confidential information the disclosure of which would adversely affect the employer.

 

(c)        Redundancy

 

(i)         Discussions before terminations

 

(A)      Where an employer has made a definite decision that the employer no longer wishes the job the employee has been doing done by anyone pursuant to subparagraph (A) of paragraph (i) of subclause (b) above, and that decision may lead to the termination of employment, the employer shall hold discussions with the employees directly affected and with the union to which they belong.

 

(B)       The discussions shall take place as soon as is practicable after the employer has made a definite decision which will invoke the provision of subparagraph (A) of this subclause and shall cover, inter alia, any reasons for the proposed terminations, measures to avoid or minimise the terminations and measures to mitigate any adverse effects of any termination on the employees concerned.

 

(C)       For the purposes of the discussion the employer shall, as soon as practicable, provide to the employees concerned and the union to which they belong, all relevant information about the proposed terminations including the reasons for the proposed terminations, the number and categories of employees likely to be affected, and the number of workers normally employed and the period over which the terminations are likely to be carried out.  Provided that any employer shall not be required to disclose confidential information the disclosure of which would adversely affect the employer.

 

(d)        Termination of Employment

 

(i)         Notice for changes in production, program, organisation or structure.

 

This subclause sets out the notice provisions to be applied to   terminations by the employer for reasons arising from "production", "program", "organisation" or "structure" in accordance with subclause (b) (i) (A) above.

 

(A)      In order to terminate the employment of an employee the employer shall give to the employee the following notice:

 

Period of Continuous Service

Period of Notice

Less than 1 year

1 week

1 year and less than 3 years

2 weeks

3 years and less than 5 years

3 weeks

5 years and over

4 weeks

 

(B)       In addition to the notice above, employees over 45 years of age at the time of the giving of the notice with not less than two (2) years continuous service, shall be entitled to an additional week's notice.

 

(C)       Payment in lieu of the notice above shall be made if the appropriate notice period is not given.  Provided that employment may be terminated by part of the period of notice specified and part payment in lieu thereof.

 

(ii)        Notice for Technological Change

 

This subclause sets out the notice provisions to applied to terminations by the employer for reasons arising from technology accordance with subclause (b)(i)(A) above:

 

(A)      In order to terminate the employment of an employee the employer shall give to the employee three (3) months notice of termination.

 

(B)       Payment in lieu of the notice above shall be made if the appropriate notice period is not given.  Provided that employment may be terminated by part of the period of notice specified and part payment in lieu thereof.

 

(D)       The period of notice required by this subclause to be given shall be deemed to be service with the employer for the purposes of the Long Service Leave Act 1955, the Annual Holidays Act 1944, or any Act amending or replacing either of these Acts.

 

(e)        Time off during the notice period

 

(i)         During the period of notice of termination given by the employer, an employee shall be allowed up to one day's time off without loss of pay during each week of notice, to a maximum of five (5) weeks, for the purposes of seeking other employment.

 

(ii)        If the employee has been allowed paid leave for more than one day during the notice period for the purpose of seeking other employment, the employee shall, at the request of the employer, be required to produce proof of attendance at an interview or the employee shall not receive payment for the time absent.

 

(f)         Employee leaving during the notice period

 

If the employment of an employee is terminated (other than for misconduct) before the notice period expires, the employee shall be entitled to the same benefits and payments under this clause had the employee remained with the employer until the expiry of such notice.  Provided that in such circumstances the employee shall not be entitled to payment in lieu of notice.

 

(g)        Statement of employment

 

The employer shall, upon receipt of a request from an employee whose employment has been terminated, provide to the employee a written statement specifying the period of the employee's employment and the classification of or the type of work performed by the employee.

 

(h)        Notice to Centrelink

 

Where a decision has been made to terminate employees, the employer shall notify the Centrelink thereof as soon as possible giving relevant information including the number and categories of the employees likely to be affected and the period over which the terminations are intended to be carried out.

 

(i)         Centrelink Separation Certificate

 

The employer shall, upon receipt of a request from an employee whose employment has been terminated, provide to the employee an "Employment Separation Certificate" in the form required by Centrelink.

 

(j)         Transfer to lower paid duties

 

Where an employee is transferred to lower paid duties for reasons set out in paragraph (a) of subclause (ii) above, the employee shall be entitled to the same period of notice of transfer as the employee would have been entitled to if the employee's employment had been terminated, and the employer may at the employer's option make payment in lieu thereof of an amount equal to the difference between the former ordinary time rate of pay and the new ordinary time rates for the number of weeks of notice still owing.

 

(k)        Severance Pay

 

(i)         Where an employee is to be terminated pursuant to subclause (d) above, subject to further order of the Industrial Relations Commission of New South Wales, the employer shall pay the following severance pay in respect of a continuous period of service:

 

(A)      If an employee is under 45 years of age, the employer shall pay in accordance with the following scale:

 

Under 45 Years of Age Years of Service

Entitlement

Less than 1 year

Nil

1 year and less than 2 years

4 weeks

2 years and less than 3 years

7 weeks

3 years and less than 4 years

10 weeks

4 years and less than 5 years

12 weeks

5 years and less than 6 years

14 weeks

6 years and over

16 weeks

 

(B)       Where an employee is 45 years old or over, the entitlement shall be in accordance with the following scale:

 

45 Years of Age and Over Years of Service

Entitlement

Less than 1 year

Nil

1 year and less than 2 years

5 weeks

2 years and less than 3 years

8.75 weeks

3 years and less than 4 years

12.5 weeks

4 years and less than 5 years

15 weeks

5 years and less than 6 years

17.5 weeks

6 years and over

20 weeks

 

(C)       'Weeks pay' means the all purpose rate of pay for the employee concerned at the date of termination, and shall include, in addition to the ordinary rate of pay, over award payments, shift penalties and allowances provided for in the relevant award.

 

(l)         Incapacity to pay

 

Subject to an application by the employer and further order of the Industrial Relations Commission of New South Wales, an employer may pay a lesser amount (or no amount) of severance pay than that contained in subclause (k) above. 

 

The Industrial Relations Commission of New South Wales shall have regard to such financial and other resources of the employer concerned as the Industrial Relations Commission of New South Wales thinks relevant, and the probable effect paying the amount of severance pay in subclause (k) above will have on the employer.

 

(m)       Alternative employment

 

Subject to an application by the employer and further order of the Industrial Relations Commission of New South Wales, an employer may pay a lesser amount (or no amount) of severance pay than that contained in subclause (k) above if the employer obtains acceptable alternative employment for an employee.

 

(n)        Savings Clause

 

Nothing in this award shall be construed so as to require the reduction or alteration of more advantageous benefits or conditions which an employee may be entitled to under the Mayne Group Limited redundancy policy, as at the 15th May 2002.

 

34.  Incidence

 

(a)        This award applies to the employees of Mayne Logistics Armaguard who are employed in the classifications of employment nominated in this award.

 

(b)        This award shall take effect from the beginning of the first pay period to commence on or after 15 May 2002 and shall remain in force thereafter for a period of 3 years.

 

It rescinds and replaces the reviewed Armaguard NSW Roadcrew Enterprise Award 1999 - 2001 published 5 April 2002 (332 I.G. 590).

 

(c)        This award remains in force until varied or rescinded.

 

35.  Personal Insurance

 

The company will effect Personal Accident Insurance coverage for all employees to the value of $400,000 for any one event, effective from 1st July 2002.  The death and disability cover provided for under this insurance will be in respect of injury arising out of the Insured Person's employment and sustained in consequence of a violent or criminal act committed by a person or persons in the execution of a robbery or hold-up or any attempt thereat, or kidnapping or attempted kidnapping".

 

36.  Supported Sites

 

The provision of support personnel will be limited to those sites identified through a site survey as requiring support. Site Surveys will be conducted in accordance with the document (or updated versions of it) which was tendered by the Company as an exhibit in Matter No IRC01/6924 - Cash Transportation (Non Armoured Vehicles) Interim Award.

 

Where a disagreement occurs about a site survey then the matter will be discussed between the person who did the site survey and the appropriate branch consultative committee.  Should this process not resolve the matter then it shall be dealt with in accordance with the Grievance and Dispute Procedure.

 

37.  ATM Section

 

(a)        Where a permanent full-time or part-time employee or casual employee is required to transfer from another branch to the ATM Section on a short term relief basis, he/she shall work and be paid as follows:

 

(i)         where the relief is for less than two (2) weeks; under the terms of their current classification in clause 6; or

 

(ii)        where the relief is for two (2) weeks or more payment will be made in accordance with the appropriate NTM wage scale in clause 6.

 

(b)        These rates shall be for work rostered to commence at or after 5am and finish at or before 11pm.  Work which is rostered to commence before 5am or finish after 11pm shall attract a loading of 10.6%.  No other penalty rates or loadings are payable unless specified by this Award.

 

(c)        These rates are inclusive of all allowances, with the exception of those provided for separately in this Enterprise Award.  The rates are fixed for the term of the Enterprise Award and shall not be adjusted save for a specific order on the Company by the Industrial Relations Commission of New South Wales.

 

(d)        Ordinary hours shall not exceed fifty (50) per week when averaged over a fifty-two (52), two (2) week period and can be worked on any day, Monday to Sunday, provided that pre-October 1994 permanent employees shall not, without their agreement, be rostered for work in any four month period, on more than 50% of Saturdays and Sundays and further, without their agreement, not more than 50% of rostered weekend work shall be scheduled to finish after 5.30 pm.

 

(e)        Rostered hours shall be:

 

(1)

Permanent employees

Minimum 8 hrs per shift

 

 

Maximum 10 hrs per shift

 

 

 

(2)

Permanent Part-Time employees

Minimum 20 hrs per week

 

 

Minimum 4 hrs per shift

 

 

Maximum 10 hrs per shift

 

 

 

(3)

Casual employees

Minimum 4 hrs per shift

 

 

Maximum 10 hrs per shift

 

Rostered days and hours of work shall be entirely flexible within the limitations of this Enterprise Award.

 

(f)         Overtime wage rates for work required in addition to rostered hours shall be:

 

(i)         First two hours immediately before or immediately after rostered hours - ordinary rate of pay. This will change to the first one hour at ordinary time three (3) months after signing of this Award.

 

(ii)        All subsequent hours before or after rostered hours- ordinary rate plus 50%.

 

(g)        Where an employee is rostered for work on a public holiday to which a day worker is entitled without loss of pay, they will receive eight (8) hours pay for the public holiday, in addition to payment for hours worked for the week.  Alternatively, they may take a day off at some other mutually agreed time between the employee and employer and receive eight hours pay for that day.

 

(h)        No employees shall be required to work for more than six (6) hours without a meal break (crib time) except in the case of any employee who is required to continue work after the normal finishing time for less than two (2) hours.  The said six (6) hours is to be calculated from the time of starting work or from the end of the previous meal break or crib time, whichever applies.

 

(i)         Branch settlement crews shall respond to ATM malfunctions within their service area, as directed, when no Response Crew is immediately available to provide the service.

 

38.  Chain of Responsibility

 

38.1      The Company may, under certain circumstances set out below, give out work covered by this Award to:

 

38.1.1               Another employer, whose employees will carry out all of the work so given;

 

38.1.2               Another employer, whose employees will not carry out any or all of the work so given;

 

38.1.3               Another entity that does not engage employees which will not carry out any or all of the work so given;

 

38.1.4               Another person or other persons, who alone will personally carry out any or all of the work so given.

 

38.1.5               Another person or other persons, who will not personally carry out any or all of the work so given.

 

38.2      The Company must not give out work covered by this Award to that employer, entity or person(s) (as provided in clauses 38.1.1to 38.1.5) unless it makes a record in writing of the following details:

 

38.2.1               The name of the other employer (or the other entity or person(s)) to whom the work is given and the Australian Business Number and/or Australian Company Number of the other employer (or the other entity or person(s)) to whom the work is given.

 

38.2.2               The address of the other employer (or the other entity or person(s)) to whom the work is given.

 

38.2.3               The date of giving out the work and the date for completion or cessation of the contract or arrangement under which the work is performed.

 

38.2.4               A description of the nature of the work to be performed, in particular the destination from which the cash and valuables are to be transported and the value of the cash and valuables to be transported.

 

Where the Company gives out work to more than one employer, entity or person(s), the Company must keep an up to date consolidated list of those employers, entities or persons which contains all of the information required to be kept by this subclause.

 

38.3      Where the work is given out to an employer whose employees will not carry out any or all of the work (as provided in clause 38.1.2) a copy of any record kept in accordance with clause 38.2 shall be given to each person who performs part or all of the work given out is an employee of the employer or person who has been given the work as provided in clause 38.1.2.

 

38.4      Where the work is given out to another entity or person(s) who will not carry out any or all of the work (as provided in clauses 38.1.3 and 38.1.5) a copy of any record kept in accordance with clause 38.2 shall be given to each person who performs part or all of the work given out.

 

38.5      Where the work is given out to another person or other persons who alone will personally carry out the work (as provided in clause 38.1.4) a copy of any record kept in accordance with clause 38.2 shall be given to that person or those persons doing the work.

 

38.6      Where work has been given out to another employer, entity or person(s) (as provided in clauses 38.1.1 to 38.1.5) any record kept in accordance with clause 38.2, including the consolidated list, shall be available for inspection by a person duly authorised as if it was a record permitted to be inspected and copied under Part 7 of Chapter 5 of the New South Wales Industrial Relations Act 1996.

 

38.7      If the Company contracts with another person or persons who alone will carry out the work (as provided in clause 38.1.4) the employer shall contract to provide and shall provide conditions that are the same as those prescribed by this Award.

 

39.8      The Company must not enter into a contract or arrangement with another employer, entity or person(s) (hereinafter called "the second person") as provided in clauses 38.1.2, 38.1.3 or 38.1.5 unless:

 

38.8.1               The contract or arrangement contains a term which provides that any work performed by a person other than the second person is carried out pursuant to a written agreement between the second person and the person who will actually perform the work; and

 

38.8.2               The written agreement specifies each of the matters set out in clauses 38.2.1 to 38.2.4; and

 

38.8.3               The written agreement provides for conditions that are the same as those prescribed by this Award.

 

For the purpose of clause 38.8.1 a "contract or arrangement" means a contract or arrangement for the performance of work as provided in clauses 38.1.2, 38.1.3, or 38.1.5.

 

39.  Leave Reserved

 

Leave is reserved to the Company to pursue through the Industrial Relations Commission of New South Wales proposals as follows:

 

ATM Top Hatch work to be completed by one ATM Response Operator.

 

One person top hatch work will be introduced on a voluntary basis for the existing ATM employees, all new employees will be rostered under the one person top hatch agreement.  There is an undertaking from the NTM yard that a minimum of 30% of NTM employees will make themselves available to complete one person top hatch work.

 

As an interim measure current process to continue; introduction of one person top hatch operations will be undertaken on a determination of the Industrial Relations Commission of New South Wales.

 

Standard FLR Work where the safe is opened is to be completed by two persons at least one of whom is armed. (As per Cash Transportation (Non-Armoured Vehicles) Interim Award).  Existing employees will operate under the current conditions both operators armed

 

New Teams can be made up of employees employed after 11th March 2002 on the basis of one ATM Response Operator & one Guard.

 

Second Line Services to be completed by external tech provider & MLA Armed Person.

 

1 x Armed MLA Guard

1 x 2nd Line Provider (NCR, Diebold, Alarm Tech, Telstra) etc

 

*Bunker sites and Bank Branch ATM sites on signing.

 

**As an interim measure all other sites will remain as per the current practice and will be varied only in accordance with a determination of the Industrial Relations Commission of New South Wales on the sought clarification as per the Cash Transportation (Non Armoured Vehicles) Interim Award.

 

ANNEXURE 1

(Country)

 

ARMAGUARD NSW ROADCREW ENTERPRISE AWARD 2002 - 2005

 

1.  Armoured Vehicle Crew Levels

 

Unless specified otherwise by the Company, Armoured Vehicles will be staffed by two person crews.  Operating procedures will be as issued by the company.

 

2.  After Hours ATM Response (Standby Allowance Per Day)

(Also applicable to Newcastle and Gosford Branches)

 

(a)        Where work is available and it is commercially viable to do so, the company may roster employees on standby to perform this work, when required.

 

Employees subject to standby allowance must comply to all laws and regulations associated with firearms and driving.  Employees must be in a state of readiness in event of a callout.

 

 

On certification

1st Anniversary

2nd Anniversary

 

 

 

 

Monday to Friday 1700 - 2200 hours

$15.28

$15.89

$16.68

 

 

 

 

Saturday, Sunday, Public Holidays.

 

 

 

0800 - 2200 hours

$38.19

$39.72

$41.70

 

 

 

 

Christmas day, Good Friday,

 

 

 

Easter Sunday, 0800 - 2200 hours

$54.07

$56.23

$59.04

 

 

 

 

Site Attendance

 

 

 

(distance from branch per callout)

 

 

 

 

 

 

 

Up to 20Kms

$30.45

$31.65

$33.25

21 to 40Kms

$41.45

$43.10

$45.25

41 to 60Kms

$47.75

$49.65

$52.15

61Kms and over

$54.60

$56.80

$59.65

Over 71 Kms - Current Branch practice.

 

 

 

 

(b)        Where an ATM malfunction cannot be rectified by the crew and the client elects to call a technician to the site, a guard service will normally be required.  Where a guard service is provided, the payments listed above, will cover the first hour on site.  Additional time on site will be paid at the rate of $1.68  ($1.75 1st anniversary and $1.83 2nd anniversary) per five (5) minutes.

 

(c)        Where employees are rostered for normal duties during the hours specified, these employees will, where possible, be tasked with any ATM response work. 

 

In this situation, the response payment above will not be paid and the standby fee above will be reduced on a pro rata basis for the hours paid for normal rostered duty.

 

3.  Shiftwork

 

Should shiftwork be required it will be implemented under the terms of the Award, except that shiftwork loadings shall be as shown below.

 

(a)

Monday to Friday

 

 

 

 

 

Afternoon Shift

12.5%

 

Night Shift

20.0%

 

Morning Shift

7.5%

 

 

 

(b)

Saturday

 

 

 

 

 

Between Midnight Friday and midnight Saturday

25.0%

 

 

 

(c)

Sunday

 

 

 

 

 

Between Midnight Saturday and Midnight Sunday

50.0%

 

(d)        Overtime work by shift workers will be paid as follows:

 

(i)         First 2 hours each day - ordinary time plus the appropriate shift loadings as per sub-paragraphs a, b and c.

 

(ii)        All subsequent hours - as per d(i) plus an additional loading of 25%.

 

4.  Rostering

 

(a)        Changes to runs, which result from efficiencies sought through this Award, shall be implemented in consultation with at least the delegate and/ or co-delegate or other nominated employee in each yard.

 

(b)        Rostering of employees to duties shall be a management responsibility, however, the delegate or co-delegate shall be consulted when roster changes are required or contemplated.

 

5.  Appointment of New Permanent Employees

 

Positions available for new permanent full-time and part-time employees, shall be advertised internally in the Country Branch and at the discretion of the company may also be advertised externally.  Where an internal and external applicant are of equal sanding, the internal country Branch applicant will be selected.

 

ANNEXURE 2

 

ARMAGUARD NSW UNIFORM REGULATIONS

 

ARMAGUARD NSW ROADCREW ENTERPRISE AWARD 2002 - 2005

 

Armaguard NSW Uniform Regulations

 

 

Winter  (1 June - 31 August)

 

Summer  (1 September - 31 May)

1

Issue Shirt, with Tie

1

Issue Shirt

2

Issue Long trousers

2

Issue Long Trousers

3

Issue Jumper and/or Pilot Jacket

3

Issue Trouser Belt

 

(at employee’s discretion)

 

 

4

Issue Trouser Belt

4

Issue Gun Belt and Clips

5

Issue Gun Belt and Clips

5

Issue Gun Holster and Gun

6

Issue Gun Holster and Gun

6

Issue Socks

7

Issue Socks

7

Issue Shorts and Long Socks

8

Black or Brown Leather Shoes

8

Black or Brown Leather Shoes

 

 

 

 

SHORTS

 

Shorts may be worn under the following conditions:

 

(1)        Shorts will be supplied to employees who request them, and intend to wear them regularly.

 

(2)        Shorts may be worn during the 'Summer Months' (September - May)

 

(3)        With shorts, issue long socks are to be worn pulled up at all times.  Elastic bands or garters should be worn to ensure sock remain up.

 

(4)        Non compliance with paragraph 3 will result in one warning.  Any further non- compliance will result in the withdrawal of shorts from that employee.  Long trousers would then be worn for all further work.

 

JUMPERS/JACKETS

 

Issue jumpers and jackets may be worn at any time at the discretion of employees.  Jackets are to be of the new design (hip length, front zip, non-fur collar).  It is preferable that on three man crews, both alighting crewmen dress the same with regard to jumpers/jackets.

 

HATS

 

For reasons of Occupational Health and Safety, hats will be provided, and are to be worn by employees who are exposed to the sun for extended periods.  Hats will be provided on request to other employees and where supplied, are to be worn at all times during the summer months.

 

FOOTWEAR

 

Shoes are to be supplied by employees.

 

Shoes are to be black or brown with leather uppers and are to be clean and polished.  Sporting or suede style shoes are not permitted.

 

GENERAL

 

Items of Armaguard issued uniforms are not to be worn or used for any purpose not related to employment with the company.  Uniforms are to be maintained and worn in a clean, professional manner at all times.

 

 

ANNEXURE 3

(Code of Conduct)

 

ARMAGUARD NSW ROADCREW ENTERPRISE AWARD 2002 - 2005

 

CODE OF CONDUCT

 

Policy Statement

 

Introduction

 

Armaguard NSW, a logistics service of Mayne Nickless Ltd is committed to providing quality service and conducting its business with efficiency, impartiality and integrity.  This commitment requires that all employees perform their duties at a high standard and comply with both Federal and State legislation at all times during their course of employment.

 

Staff should be aware that a Code of Conduct can provide assistance for both employers and employees when they are required to decide what are acceptable standards of behaviour.

Staff should familiarise themselves with the contents of this Code of Conduct and should ensure they observe its provisions.  They should also realise departure from the provisions of this Code could be grounds for disciplinary action.

 

Conflict of Interest

 

When at work, staff should act in the companies and general public interest and not in a manner designed primarily to gain unfair advantage for themselves or other individuals, in areas such as the letting of contracts or purchasing of goods and services.  Staff should disclose in writing to a senior officer any pecuniary or other definite interest held by them which could lead to a potential conflict between personal interest and official duty, e.g. outside employment.

 

Staff should notify a senior officer when dealing with relatives and close friends and, wherever possible, disqualify themselves from the dealing.

 

Conflict of interest between private activities and official duties must be resolved in favour of the company.

 

Acceptance of Gifts or Benefits

 

Staff may accept token gifts of benefits, such as a box of chocolates or flowers from a grateful fellow employee or customer.  However, if the gift or benefit is intended to influence decisions about how work is done, contracts let or goods purchased (or if it could reasonably be perceived as such), it should not be accepted.

 

An offer of such a gift should be politely declined and any unsolicited gift be promptly and publicly returned.  Gifts include acceptance of subsidised or free travel or accommodation arrangements from companies supplying goods or services.  Staff in doubt as to the appropriateness of receiving such gifts of benefits should refer the matter to Executive Management for clarification.

 

Personal and Professional Behaviour

 

Staff should refrain from any form of conduct in relation to other staff or public intended to cause any person offence or embarrassment.

 

In the performance of their duties staff:

 

Should not wilfully disobey or wilfully disregard any lawful order given by any person having the authority to make or give the order.

 

In cases of dispute arising from compliance or non-compliance with an order, staff may appeal to an Executive Manager against being required to carry out the order.  However, as far as it is possible and practical, they should comply with the order until the appeal is heard by senior management or trade Union representative if appropriate.

 

Should observe the strictest practices of honesty and integrity, and avoid conduct which could suggest any departure.  This may include a duty to bring to notice dishonesty on the part of other staff.

 

Should ensure their work is carried out efficiently, economically and effectively, and that the standard of work reflects favourably on their organisation.  Quality service and personal appearance are an integral element of our customer service policy.

 

Should follow the policies of the organisation, whether or not they approve of these policies.  Should an extreme situation arise in which a staff member finds a policy at major variance with his or her personal views, the matter should be discussed with an Executive Manager with a view to having the situation resolved.  If that is not possible, the staff member should consider requesting transfer to another position in which the conflict does not arise or, as a last resort, resigning.

 

Should follow the procedures and guidelines, as laid down by the organisation for day to day operational and legal requirements.

Must not seek to influence any person in order to obtain promotion, or other advantage.

 

Fairness

 

Staff should deal with issues or cases in a consistent, prompt, fair and non-discriminatory manner.

 

Public Comment and Disclosure of Official Information

 

Individuals have the right to make public comment and openly debate political and social issues not related to Company activity.

 

However, staff should make it clear that other than in the course of duty or when giving evidence in court, they are not making an official comment nor speaking as Armaguard employees representing an official position of the company.

 

Contents of official documents or privileged knowledge may only be released by staff with the authority to do so and personal opinions should not be offered in place of facts.  Official information must not be used for personal gain, for example to obtain rewards from a successful tenderer supplied with inside information.

 

Use of Official Resources

 

Staff should ensure that resources, funds, staff or equipment under their control, are used effectively and economically in the course of their duties for the purpose of Armaguard business.  Official facilities and equipment include, for example, typing facilities, photocopiers and computers.

 

Requests to use resources outside of core business, for example to aid in a charitable activity, should be referred to an appropriate senior employee.

 

Unless permission has been granted, staff must not use the services of other staff or official facilities for private purposes.  Where there are specific directions on the use of official facilities for private purposes or conditions for their use, these must be strictly complied with.

 

Patents

 

If an employee makes an invention which has an application to his or her official duties, matters relating to patent rights must be submitted through the State Manager.  This is a highly complex field of law, eg whether invention took place in working time or the employee’s private time.  Employees who consider they have a legitimate right to patents would be well advised to detain independent legal advice.

 

Volunteer Fire Fighting and State Emergency Services

 

Staff wishing to join the Volunteer Fire Brigade or State Emergency Service are required to make application.  Such applications may be approved provided the State Manager is satisfied that no undue inconvenience to the facility will result. 

 

Any remuneration received for this work may be retained.

 

The Employee as a Private Employer

 

Where an employee acts as a private employer of others, approval must be sought where such activities have the potential to conflict with official duties or where it may be seen to be arising from their official duties.

 

Employee Relations

 

It is essential to the effective management of Armaguard & ASAP Security Services, that all employees understand their responsibilities and accountabilities.  These responsibilities and accountabilities in regard to the Code of Conduct are detailed in Appendix 1 - Managers/Supervisors, Appendix 2 - Employees, Appendix 3 - Employee Representatives and Appendix 4 - Collaborative Responsibilities respectively.

Security of Official Information

 

All staff are to ensure that confidential and sensitive documents cannot be accessed by unauthorised persons.  Such papers should be retained in secure storage overnight or when otherwise attended.  Managers are responsible for seeing that premises are secure and that suitable arrangements are in place to maintain security of confidential and sensitive documents, including transferring these by hand when necessary.

 

The deliberate release of confidential documents or information to unauthorised persons constitutes a serious offence.

 

Appendix 1

 

MANAGERS / SUPERVISORS

 

Managers/Supervisors are responsible for the overall control of their operations, particularly employee relations.

 

To this end Managers / Supervisors should:

 

Establish and maintain effective working relationships.

 

Ensure employees have an excellent understanding and carry out their Employee Relations responsibilities.

 

Maintain high standards of behaviour and performance and take necessary steps to deal with any breaches of those standards.

 

Take appropriate steps to provide relevant training for employees in the competencies expected of them.

 

Ensure that workplace health, safety and welfare standards are effectively maintained.

 

Provide appropriate feedback as a means of enhancing employee performance both collectively and individually.

 

Ensure that the provisions of the relevant Award and Enterprise Agreements are adhered to.

 

React and respond to any potential areas of friction and dispute at an early stage and inform the next level of management, as appropriate.

 

Be honest and fair with other employees and treat them with respect and dignity.

 

Ensure that Company operational, administrative and security policies and procedures, are understood and followed by all employees.

 

Provide counselling, training and where necessary, take disciplinary action.

 

Be receptive to the concept of collaboration and open communication.

 

Appendix 2

 

EMPLOYEES

 

All employees, full time permanent, part-time permanent or casuals are expected to:

 

Apply their best endeavours to the performance of the duties and responsibilities they are employed to carry out.

 

Contribute positively to the achievement of work objectives in their work areas.

 

Accept responsibility for self improvement by participating positively in relevant training and to provide training to others where appropriate.

 

Adopt work practices that promote the objective of a safe and healthy workplace.

 

Adopt a co-operative team approach compatible with the needs of the Industry / Division / Depot.

 

Comply with all lawful and reasonable instructions.

 

Undertake work which is ancillary to or peripheral to their normal functions providing training to do the work has been undertaken.

 

Maintain professional, courteous and helpful standards in dealing with customers and the public.

 

Take reasonable care of Company equipment and assets, to prevent loss or damage and immediately report any loss or damage to their supervisor or manager.

 

Appendix 3

 

EMPLOYEE REPRESENTATIVES

 

The employee representative or delegate is an employee elected by his/her fellow employees to represent employees within each work place.  The delegate is an important link in the Company communication process and is encouraged to build a constructive working relationship with managers/supervisors in the interests of effective employee relations.

 

In the performance of their duties, delegates must:

 

represent the view and interests of all employees they represent.

 

ensure that they and fellow employees understand and follow agreed dispute resolution procedures.

 

act in an honest and fair manner when dealing with other employees, supervisors and managers, as well as treat them with respect and dignity.

 

assist in ensuring that work place health, safety and welfare standards are effectively maintained.

 

be responsible and mature in problem solving and organisational issues.

 

understand that their appointment does not entitle them to any special privileges or security of employment over and above other employees.

 

appreciate that they are employed and paid to perform duties within the business and the representative role is a secondary role only.

 

accept that payment of wages for time spent on Union activity, is based on criteria such as:

 

obtaining prior approval

duration

reason

nature of the activity is directly related to Armaguard and it’s workforce

normal hours performed by the delegate must not be affected by way of delay while the delegate is away from the work place on Union business.

 

be receptive to the concept of collaboration and open communication.

Appendix 4

 

COLLABORATIVE RESPONSIBILITIES

 

The achievement of effective employee relations is a joint responsibility of management and employees.  A great deal depends on how well Manager, Supervisor, Leading Hands and Delegates work together to ensure sound employee relations.

 

In particular there is a need for Managers and Supervisors to take a positive view of their working relationship with delegates.  Well trained and motivated delegates are an invaluable resource in promoting constructive workplace relationships.

 

To ensure a successful relationship with delegates all Managers and Supervisors should ensure that all delegates are:

 

Informed and are aware of relevant matters at all times.

 

Appreciative and familiar with each other’s role.

 

Notified and involved in dealing with issues at an early stage, rather than after the event.

 

Encouraged to play a constructive role in employee relations by being provided sufficient scope to liaise with employees.

 

Conversant with the latest training, employee relations, industry and management practices.

 

Conversant with overall strategies and directions of the Company and industry as well as the need to maintain a competitive position in the market.

 

 

P. J. CONNOR, Commissioner.

 

 

____________________

 

 

Printed by the authority of the Industrial Registrar.

 

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