Sydney Olympic Park Aquatic, Athletics and Archery Centres (State) Award 2008

 

INDUSTRIAL RELATIONS COMMISSION OF NEW SOUTH WALES

 

Application by Sydney Olympic Park Authority.

 

(No. IRC 505 of 2009)

 

 

VARIATION

 

1.        Delete clause 5, Classification Levels, of the award published 28 November 2008 (366 I.G. 1387) and insert in lieu thereof the following:

 

5.  Classification Levels

 

5.1      Classifications (Skill/Definitions) for full-time and part-time employees:

 

5.1.1   Level I

 

Means an employee with no qualifications and who performs duties of a routine nature, requiring the use of minimum judgement and supervision.

 

Employees at this level may include the initial recruit who may have limited relevant

 

experience.

 

(a)      An employee at this level will be able to:

 

Communicate with the public in a courteous and tactful manner.

 

(b)      Indicative of some of the tasks which an employee at this level may perform are:

 

Exercises basic keyboard skills;

 

General Attendant/Cashier duties which includes basic clerical, office assistance, kiosk duties involving customer turnover and cash handling, taking of bookings and tickets and general assistance in the day-to-day activities of the operation;

 

Maintains simple records;

 

Assists with administration of the Swim School Program;

 

Is directly employed as Car Park Attendant, Usher or Door Attendant who is engaged in a non-security capacity;

 

Receives, despatches, distributes, sorts, checks, documents, orders and records of goods and/or materials;

 

Is employed as a General Hand;

 

Assists in basic food preparation. Assists in taking orders, and maintaining cleanliness of customer space and service areas. Serves basic foods and beverages.

 

Undertakes duties peripheral and ancillary to the above as required.

 

(c)      Progression to Level II will be dependent upon availability of position and successful application.

 

5.1.2   Level II

 

Means an employee who has undertaken structured training recognised by the industry as relevant and appropriate to perform work within the scope of this level.

 

(a)      An employee at this level:

 

Assists with the provision of on-the-job training to a limited degree;

 

Conducts individual or group activities/programs/sessions/tours, under supervision, only after commencing a recognised course or undergoing accredited training;

 

Exercises intermediate keyboard skills with instructions;

 

Works in a team environment under routine supervision;

 

Where appropriate, holds and maintains life saving and first aid qualifications recognised as being appropriate for the safe and effective conduct of duties involving public and employee health and safety;

 

Works from instructions or procedures;

 

Has an understanding of general office procedures;

 

Co-ordinates duties under the direction of a Level III employee;

 

Provides general supervision of and assistance to Level I employees; and

 

Is capable of and may perform Level 1 duties.

 

(b)      Indicative of some of the tasks which an employee at this level may perform:

 

Takes classes and directs leisure activities;

 

Supervises public swimming;

 

Attends to health and safety of the public;

 

Sells programs/tickets and gives change;

 

Co-ordinates events and bookings;

 

Undertakes receptionist duties;

 

Undertakes office administrative duties;

 

Attends to equipment and displays eg. pool attendant;

 

Safeguards individuals e.g. child care attendants;

 

Undertakes cooking duties associated with basic foods eg snacks and grills. Takes orders, and maintains cleanliness of customer space and service areas. Serves foods and beverages.

 

(c)      Progression to Level III will be dependent upon availability of position and successful application.

 

5.1.3   Level III

 

Means an employee who has completed structured training recognised by the industry as relevant and appropriate to perform work within the scope of this level.

 

(a)      An employee at this level:

 

Assists in the provision of on-the-job training where applicable;

 

Exercises discretion within one’s own level of skill and training;

 

Takes responsibility for the quality of one’s work (subject to routine supervision);

 

Exercises good keyboard skills and knowledge of office procedures/equipment/systems; and

 

Is capable of and may perform the Level II and level I duties.

 

(b)      Indicative of some of the tasks which an employee at this level may perform:

 

Is employed as a Gym Exercise Specialist;

 

Co-ordinates Swim School, Customer Services, Tours and Health and Fitness Activities;

 

Maintains machinery, plant and technical equipment;

 

Undertakes secretarial duties;

 

In the absence of line supervisors, acts in an appropriate way to supervise the work areas to ensure delivery of services;

 

Undertakes general cooking duties and assists with specialist cooking duties. Performs higher level waiting and customer service duties.

 

(c)      Progression to Level IV will be dependent upon availability of position and successful application.

 

5.1.4   Level IV

 

Means an employee who is subject to broad guidance or direction and would report to more senior staff as required.

 

An employee at this level would have worked or studied in a relevant field and/or have specialist knowledge, qualifications and experience sufficient to enable them to advise on a range of activities and features and contribute, as required, to the determination of objectives, within their delegated area of supervision.

 

(a)      An employee at this level:

 

Takes responsibility for ensuring the quality of their own work and exercises initiative, discretion and judgement at times in the performance of their duties;

 

Is directly responsible to the appropriate manager for the section or area of operation;

 

Assists with the management of the section or area of operation;

 

Has the delegated responsibility for the work under their control or supervision in terms of, inter alia, allocation of duties, co-ordinating work flows, checking progress, quality of work and resolving problems, as well as counselling staff for performance and work related problems where required;

 

Trains employees at Level III, II and I as required;

 

Is capable of and may perform the Level III, Level II and Level I duties.

 

(b)      Indicative of some of the tasks which an employee at this level may perform:

 

Supervises Pool Attendants;

 

Supervises Athletic Centre employee;

 

Supervises Aquatic Centre employees;

 

Supervises Archery Centre Employees

 

Supervises administrative and accounting operations;

 

Supervises information technology;

 

Supervises daily activities and operation of health and fitness activities;

 

Supervises maintenance employees;

 

Supervises café and concessions staff and operations

 

Undertakes specialist and higher level/more complex cooking duties, and provides specialist input and advice into menu content and function operations.

 

5.2      Classifications (Skill/Definitions) for casual employees:

 

5.2.1   Casual Level A

 

Means an employee with no qualifications who performs duties of a routine nature, requiring the use of minimum judgement and supervision.

 

Employees at this level may include the initial recruit who may have limited relevant experience.

 

(a)      An employee at this level will be able to:

 

Communicate with the public in a courteous and tactful manner.

 

(b)      Indicative of some of the tasks which an employee at this level may perform are:

 

Is employed as a Car Park Attendant;

 

Is employed as a Tour Guide;

 

Undertakes clerical duties including exercising basic keyboard skills, office assistance and maintenance of simple records;

 

Assists with the administration of the Swim School programme;

 

Receives, despatches, distributes, sorts, checks, documents, orders and records goods and/or materials;

 

Is employed as General Hand;

 

Assists in basic food preparation. Assists in taking orders, and maintaining cleanliness of customer space and service areas. Serves basic foods and beverages.

 

Duties peripheral and ancillary to the above as required.

 

5.2.2   Casual Level B

 

Means an employee who has undertaken structured training recognised by the industry as relevant and appropriate to perform work within the scope of this level.

 

(a)      An employee at this level:

 

Assists with the provision of on-the-job training to a limited degree;

 

Conducts individual or group activities/programs/sessions under supervision, only after commencing a recognised course or undergoing accredited training;

 

Exercises intermediate keyboard skills with instructions;

 

Works in a team environment under routine supervision;

 

Where appropriate holds and maintains life saving and first aid qualifications recognised as being appropriate for the safe and effective conduct of duties involving public and employee health and safety;

 

Works from instructions or procedures;

 

Has an understanding of general office procedures;

 

Co-ordinates duties under the direction of a Level III employee;

 

Provides general supervision and assistance of Level A employees; and

 

Is capable of and may perform duties of a Level A - casual employee.

 

(b)      Indicative of some of the tasks which an employee at this level may perform:

 

Is employed as a cashier involved in kiosk duties including customer turnover and cash handling, taking of bookings and tickets and assists generally in the day-to-day activities of the operation;

 

Takes classes and directs leisure activities;

 

Supervises public swimming;

 

Attends to health and safety of the public;

 

Sells programmes/tickets and gives change;

 

Co-ordinates events and bookings;

 

Undertakes receptionist duties;

 

Undertakes office administrative duties;

 

Attends to equipment and displays eg., pool attendant, athletic track Attendants; archery attendant.

 

Safeguards individuals e.g. child care attendants.

 

Undertakes cooking duties associated with basic foods eg snacks and grills. Takes orders, and maintains cleanliness of customer space and service areas. Serves foods and beverages.

 

5.2.3   Casual Level C

 

Means an employee who has completed structured training recognised by the industry as relevant and appropriate to perform work within the scope of this level.

 

(a)      An employee at this level:

 

Assists in the provision of on-the-job training where applicable;

 

Exercises discretion within one’s own level of skill and training;

 

Takes responsibility for the quality of one’s work (subject to routine supervision);

 

Exercises good keyboard skills and knowledge of office procedures/equipment/systems;

 

Is capable of and may perform Level A and Level B duties.

 

(b)      Indicative of some of the tasks which an employee at this level may perform:

 

Is employed as Gym Exercise Specialist;

 

Is employed as Head Coach;

 

Undertakes general cooking duties and assists with specialist cooking duties.  Performs higher level waiting and customer service duties.

 

In the Absence of Line Supervisors, Acts in an Appropriate Way to Supervise the Work Areas to Ensure Delivery of Services.

 

2.        This variation shall take effect from 21 April 2009, and remain in force for a period of three years

 

 

 

P. J. SAMS D.P.

 

 

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Printed by the authority of the Industrial Registrar.